Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,378 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their experience dealing with us as customers is so refreshing, I purchased my Thunder from another UK supplier, their customer service is non existent apart from when they take payment. Ride + Glide, Peter and Pierre have been fantastic to do business with, its reassuring. They are my first port of call, I have given all other UK suppliers a chance, they have all failed to deliver. How the hell did I miss Ride + Glide. I'm waiting my next day delivery for Ultra 2. This review deserves posting before i have received my Ultra 2 which i will update as and when. But I'm that confident and at ease with Ride + Glide PS This review was from my own experience”

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Posted 3 years ago

“The service was perfect as i ordered my Onewheel xr and it arrived at my doorstep 26 hours later. Ready to use out of the box. I also got a nice amount of R+G stickers which ive pasted over the board and my phone in support. Fantastic experience.”

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Posted 3 years ago

“After much messing around (from my part) with changes of bikes, returns, exchanges The Ride and Glide team’s customer service was A***. Thanks for all your help and directing me with a bike which suits my life. definitely recommend!!!”

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Posted 3 years ago

“Brilliant company, answered all my questions before I made a purchase and when an accessory I ordered wasn’t available they gave me a different colour of the accessory for free while they wait for the one I ordered to be in stock. Great company would 100% recommend.”

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Posted 3 years ago

“Ride + glide have been so helpful during my purchase off an onewheel XR (which I highly recommend as you won't be disappointed best money I've spent) as I am in northern Ireland I was concerned about purchasing due to covid 19 but they asured me that they could get the board delivered. Ordered Friday and was here on Monday I would highly recommend dealing with ride + glide first class service thanks”

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Posted 3 years ago

“Absolutely fantastic company. Bought my onewheel Pint and XR from them. Aswell as all of my accessories. Free next day delivery is a HUGE bonus! From walking to flying in less than 24 hours!!! . why on earth would you want to buy from anywhere else?”

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Posted 3 years ago

“Brilliant transaction quality item ordered before 3pm and got it 10am the next day Thank you 😊”

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Posted 3 years ago

“Top customer service, new toy had a manufacturing defect, guys n gals at ride + glide got it sorted double quick. 10/10, A1, most excellent, etc.”

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Posted 3 years ago

“Rang Tuesday re enquiry about SUPER73 RX .Answered all the questions I had about the bike,very honest and knowledgeable so went ahead and purchase was completely painless and received Bike today .Well done Ride and glide 👍🏻”

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Posted 3 years ago

“Recently purchased a new toy from these guys/gals. Product had a manufacturing fault. This was immediately dealt with, to my utmost satisfaction. A1 customer service. Most excellent work, keep it up”

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Posted 3 years ago

“I purchased a Zero 10x 60v from Ride & Glide, after emailing/live chat back and forth with numerous questions they put my mind at ease as to what E Scooter I wanted. Very speedy response and extremely informative on the products they sell, they really do know there stuff. There was a issue but it was out of there hands. They where happy enough to send out new parts the following day and also through in a freebie, much appreciated. I've always been very sceptical with regards to review's but I can vouch that there reviews are true to their word. I would not think twice about ordering from these guys again, keep up the good work.”

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Posted 4 years ago

“I ordered my Zero 10x around 2.30pm on the Monday and it arrived surprisingly quick by 11.30pm on the following day.I received a discount code for my online order and also received a free Triple 8 helmet too. Previous to my purchase I had spoke on the phone and was put at ease about the warranty and returns procedure which helped. All in all the customer service has been first class which is what you want as these scooters are not a cheap purchase.. Overall very happy with my purchase and I would definitely recommend giving R & G a call or just order online like I did.......👍....Thanks R&G.”

Helpful Report

Posted 4 years ago

“Everything about dealing with Ride and Glide is a positive experience. The website is polished and easy to navigate. The customer service is great and the guys friendly and patient. They were also extremely helpful with processing my purchase of a Onewheel Pint (Thank you, Tasha!). No surprises there but it made the process so much easier for me. To cap off an all round positive experience, the Pint and accessories arrived much earlier than expected! Thank you, R&G.”

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Posted 4 years ago

“I purchased a one wheel xr from ride and glide, it arrived very quickly with updates all the way! Top customer device and quality product! Very Happy! 😁👍🏼”

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Posted 4 years ago

“Great communication with a fast professional response.”

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Posted 4 years ago

“Wow what great service considering the current climate. I ordered my Onewheel at the end of last year, there were a few shipping issues to to Brexit etc but I was constantly updated and when it turned up it was really well packaged. The shop has a good range products and accessories and all staff have great attitude and product knowledge, would recommend to anyone and everyone.”

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Posted 4 years ago

“Ordered the hinge bracket & damper for my Mantis, fits perfect and came the next day! Amazing! A***”

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Posted 4 years ago

“Excellent service, brought two wheels from them ,great shop loads of toy to look at also great 👍repair service if wheels scooters need repairs or upgrades.. can't fault them .”

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Posted 4 years ago

“Great and easy purchase - order arrived really quickly and well packaged. Would definitely recommend and use again!!!”

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Posted 4 years ago

“Brilliant service all round. Responded immediately when I asked some initial questions about the One Wheel I was thinking of buying. Ordered a One Wheel Pint for Christmas for our 4 boys. It arrived very quickly, with the accessories ordered. Great service. As for the One Wheel, what a hit that has been with my boys. They love snowboarding and are constantly on the Pint.......only issue is breaking up the fights between them as to who’s shot it is!!! Brilliant company, brilliant product and brilliant service!!!!”

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Posted 4 years ago

Ride + Glide is rated 4.9 based on 1,378 reviews