Ricky® Reviews

Name: Ricky®
Rating: 4.84

4.8 Rating 583 Reviews

97 %

of reviewers recommend Ricky®

4.8

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Ricky®:

Ricky® is the UK's most exciting sex toy retailer proud to sell 100% rechargeable vibrators that guarantee guilt-free pleasure.

Visit Website

Email:

care@ricky.com

Anonymous // 01/01/2019

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“Did not receive package”

Helpful Report

Posted 4 years ago

Hi Ashley, Tom from Ricky.com here. I've just checked your order tracking and can see it arrived in the US at the weekend. You should receive it within the next few days. Apologies for the longer than usual delivery time - the pandemic has caused disruption to our international shipping. Do let us know if you need any further help.

Posted 4 years ago

“I’d first like to say how amazingly convenient the toys are! Gives me more peace of mind knowing I’m saving the planet a little by recharging. I’ve found my favourite item in Rickys love egg, so smooth and elegant complimented with the mint lube to add extra heightened sensation! You haven’t seen the last of me yet! Thank you! X”

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Posted 4 years ago

“I’ve said before the Ricky staff are fantastic, very professional and easy to speak to. Quickly to reply. Products come quickly and discreetly too, which is fantastic.”

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Posted 4 years ago

“Easy to use and navigate website, Quick delivery and my order came well packaged”

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Posted 4 years ago

“I was so impressed with my first experience of Ricky. My package was delayed because of coronavirus which is completely understandable, but the first thing I saw in the package was a handwritten note apologising, absolutely not necessary but wonderful customer service. The packaging of the products was lovely in secure boxes that can be used continuously, much nicer than the disposable plastic I'm used to with these type of product. Inside were instructions for charging and use which were printed on really good quality card and were very easy to understand. The products themselves were lovely. They feel really soft and smooth and look great. Having tested them out can confirm they do the job well. Thanks Ricky, I'll be back.”

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Posted 4 years ago

“Some delays to shipping due to COVID-19, but I was kept informed about it and even had a note in the package apologising! Products are very good and of high quality.”

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Posted 4 years ago

“The website is super cute, super easy to use, and the product selection is fun and well-priced. The package was discreetly delivered pretty quickly especially during a pandemic and to America. Very excited to try my new toy! Thank you Ricky!!”

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Posted 4 years ago

“I received the package in a discrete box. It was very nice not having to explain to my roommates what I got. The liquid silk lube is by far the best lube I have used. Like the name suggests it has a smooth silky feel that does not dry out or become sticky. My girlfriend and I used just 1 pump from the bottle and that was enough to keep us going for endless fun and multiple 'Rickys'.”

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Posted 4 years ago

“These products are great and am excited to buy again from your site! Great customer care and quick responses with any questions that I had!”

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Posted 4 years ago

“So amazing! The customer service is like nothing I have ever experienced, they care so much about their customers!”

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Posted 4 years ago

“Very quick and easy to order! Amazing customer service and the vanilla lube tastes insane. I definitely may have also used it on top of ice cream....”

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Posted 4 years ago

“Amazing customer service!! Such pretty products also!”

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Posted 4 years ago

“You guys are the best!!! Never going back to anyone else. Always your products from now on. X”

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Posted 4 years ago

“I haven’t received my order. Can you track it for me”

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Posted 4 years ago

Hi Rashid thanks for your message! I've just checked the tracking and can see it's out for delivery later today with USPS. Do drop us a message if you have any problems and I'll be very happy to help you, Chloe.

Posted 4 years ago

“Product came excellently packaged! Really easy website to navigate and so much info about the toys, have already recommended Ricky to friends!”

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Posted 4 years ago

“My order was processed and dispatched quickly, with no fuss and discreet packaging.”

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Posted 4 years ago

“Excited to try out my new toys, I am hoping they are as great as the reviews say!”

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Posted 4 years ago

“absolutely fantastic company with amazing staff and products!! nothing short of wonderful”

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Posted 4 years ago

“I was really impressed with their quick shipping and I’m really impressed with the quality of this product! Their customer service is fantastic. I recommend Ricky unreservedly.”

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Posted 4 years ago

“Very quick delivery and such a great products. A nice easy website to navigate that isn’t intimidating.”

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Posted 4 years ago

Ricky® is rated 4.8 based on 583 reviews