Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 593 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

Write Your review

Tell us how Richardson and Starling made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Richardson and Starling 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the quick response and service. The quote was honoured. Staff very pleasant to deal with. Work completed with minimum fuss or mess. Good job. Thanks. Highly recommended.”

Helpful Report

Posted 3 years ago

Dear Mr Shewan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“We used Richardson and Starling for major dry rot repairs in Elgin. We had 6 areas of dry rot, some wet rot and problems with woodworm, in a house purchased for restoration. We've been quite amazed at the care and attention we've received from Richardson and Starling, ensuring the best possible result. Where there were major problems, they went out of their way to resolve these and address the issues, and for that, we are hugely appreciative. It's clear to us that Richardson and Starling are an extremely professional company who have communicated well with us, and completed the work in a very satisfactory and professional manner. I would highly commend them for all dry rot, wet rot and wood worm repairs, and as a building surveyor, will certainly be using and recommending them in the future.”

Helpful Report

Posted 3 years ago

Dear Mr Murray, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Repair my wall in my flat due to damp. Richardson & Starling were very helpful with my situation. First Steven came & looked at the problem & we spoke about what was wrong & he told me what they would do to resolve it. I then got a quote & price by email & was very happy with it so signed & agreed for the work to go ahead. The day before the work was due to start Jackie called me to say one of the workmen was sick so could it be the following Monday for work to start & on Tuesday the plaster would be in to finish off. I agreed & Ian & Robbie turned up on time did an excellent job & left my flat neat & tidy. Plaster came on Tuesday & did exactly the same great job & left my flat all clean & tidy. I would fully recommend Richardson & Starling no doubt about it. They always kept in touch before & after the job. Thank you.”

Helpful Report

Posted 3 years ago

Dear Mrs Anderson, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Very happy with remedial work suggested for water ingress.Stephen,Mike and Robert carried out all external and internal waterproofing in accordance with plan. All done in good time and done to a very high standard.”

Helpful Report

Posted 3 years ago

Dear Peter, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Following a home visit from surveyor Craig Davidson I confidently recommend Richardson & Starling. Having contacted their polite and helpful office about a damp issue in an old stone built house, Mr Davidson was able to explain the cause of the problem and immediately inform me of a suitable course of action. A very positive experience and a trustworthy company. Thankyou.”

Helpful Report

Posted 3 years ago

Dear Robert, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Excellent from start to finish. Gave me excellent advice, I felt reassured how to manage the issue in the short and long term that was practical. I would highly recommend this company.”

Helpful Report

Posted 3 years ago

Dear Julie, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“On time .Very happy with work carried out from Dave Young in Aberdeen .”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Technician (John Mills) attended my property and carried out the works in a timely and professional manner with little disruption. Have found the full process to be very efficient, accommodating and professional, would recommend.”

Helpful Report

Posted 3 years ago

Dear Sharon, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“From start to finish my experience was excellent Steven mcleavy visted my home given me lots of advice then sent email with photos & prices I contacted Jackie at the Aberdeen office to move forward with the work Due to covid & my work I cancelled the first appointment once I was happy to progress the office offered me a day & time which suited me The workman was very polite & never left I spot of dust in my home he explained what he would be done so far am delighted with everything”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Aberdeen branch - Very happy with services provided fast response helpful and friendly staff. Neil explained the work whilst being undertaken and cleaned up as he went so it was all tidy. Steve from envirovent great too. Thank you to all for sorting out our damp issues!”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Fairly extensive remedial damp works to a farmhouse dealt with by Aberdeen branch Richardson & Starling who were timely, helpful and professional. Thank you Neil Ferries Dave Young”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Outstanding service. Helpful and professional throughout.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“We found dealing with Richardson& Starling,Aberdeen branch to be efficient and dependable. The office staff were friendly and helpful. The joiner Derek on was on site for 3 days was excellent and carried out his work in a competent manner despite the restrictions of Covid. I would have no hesitation in recommending this company to friends.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“In a trade environment like this, you can ask no more than your contractor doing what they say they will when they say they will do it and R & S lived up to that. No hesitation recommending to others who read this”

Helpful Report

Posted 3 years ago

Dear Mr Watt, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Willie Frew and John from Glasgow recently completed an excellent damp- proofing job on my tenement flat in Glasgow. I have no hesitation in recommending this company to others.”

Helpful Report

Posted 3 years ago

Dear Brian, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Last week damp proofing work was completed successfully and on time by Mike and Bob. They provided a professional service throughout, experienced in what they do so we had complete confidence in them and couldn't recommend the company more highly than we do. Any questions were answered immediately by them and the finish is excellent with the kitchen and other rooms restored perfectly. From our initial contact and meeting with Alan Brown, subsequent meetings and phone calls with Steve we felt we were in good hands. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“I recently received an outstanding service from Dave Young from Aberdeen. Completed as agreed within 2 days. Knowledgeable and very helpful. I would have no hesitation in recommending this company.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“I was worried about the floorboards in my hall but one visit from Allan Brown put my mind at rest. He advised just a bit of damage due to being lifted and re laid a number of times. He was courteous, professional and I would definitely instruct this company again if I had any concerns in the future.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Had the pleasure of dealing with James Dunn from Glasgow Branch when we had an issue with our hardwood flooring . James assessed the situation made a diagnosis confirmed diagnosis after double checking and advised on solution this was all done with a free Quote Very professional service .Highly recommend this company .”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“We had issues with damp in the rear bedroom of our cottage. Survey suggested damp proof lining and insulation was needed to fix this. The work was carried on over two days by David Wade, Stuart Rodger, Jordan Reid and John Mills from Richardson and Starling. Excellent work from the guys and they cleaned and tidied up at the end, can't fault them at all. Really pleased with the work from start to finish.”

Helpful Report

Posted 3 years ago

Dear Tony, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

Richardson and Starling is rated 4.9 based on 593 reviews