Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 593 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clark was excellent and very helpful in advising a way forward. Many thanks Damian”

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Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“I was delighted with the professionalism of Billy and David from the Ayr branch who worked in my home to rid my bedroom walls of dampness. Both men were very polite, cheerful and very efficient at their jobs.Their workmanship was of a very high quality and when they were finished they left my room spotlessly clean. I would recommend this firm without hesitation.”

Helpful Report

Posted 3 years ago

Dear Mrs S Rankin Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Surveyor very helpful and gave lots of good advice. Would definitely recommend this company to others”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“At every point of my communication with Richardson and Starling's Edinburgh team they were prompt and efficient. I needed a damp wall remedied and the work carried out by Jamie and Ryan was faultless. They left everything clean and tidy and were a pleasure to have working in the house.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“I required urgent woodworm treatment in the roof as insulation work couldn’t continue until the issue was resolved. The Aberdeen team were excellent - Jackie in the office was lovely to deal with and responded quickly and positively with my enquiry, making every effort to meet my unreasonable timescales! On the day the team of Robbie Smith and Kieran Greig worked quickly to spray the affected area, leaving everything clean and tidy. Fast and professional service conducted to a high standard.”

Helpful Report

Posted 3 years ago

Dear Kate, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Very very pleased with the workmanship, manners and care given to us during work being carried out in our home. Damp roofers were professional and clean during their processes. The electrician was also efficient even though he had to make sure the cats did not escape. The plasterer was magnificent and his work is flawless. The teams we had were excellent and very tidy and clean during the whole process. Would highly recommend this company for their professionalism.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“From start to finish dealing with this company has been very easy, professional, trustworthy & friendly, Everyone we dealt with Sandra, Robin, Malcolm & John were so nice & always keeping us updated on everything that was going on & always helpful with any queries we had. They all made a bad situation better with no stress to us, they dealt with everything. We would definitely recommend this company 100%”

Helpful Report

Posted 3 years ago

Dear Heather, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“John Falconer was very experienced and the work was quickly done and a high standard.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Dave Young and Kieran Greig of the Aberdeen branch attended my parents' house to treat woodworm in the loft and we are very pleased with the work. Would recommend Richardson & Starling for their customer service.”

Helpful Report

Posted 3 years ago

Dear Gillian, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“I had the company out to sort my damp problems in my bedroom and kitchen, my technicians were John Mills and Jordan Murphy they did a fantastic job of taking the walls right back to the brickwork and did an incredible job of plastering and joinery they also tidied up and cleaned my floors i couldn't have asked for a better team. thank you so much”

Helpful Report

Posted 3 years ago

Dear Mrs Wells, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Having requested a survey of our property from the Dundee office, the surveyor Allan Brown visited, who was fully covid compliant during his survey, Allan was thorough, very informative and highly proficiant and experienced in surveying a property. I would highly recommend the Dundee office if the caliber of the surveyors are at Allans standard.”

Helpful Report

Posted 3 years ago

Dear Mrs Nicoll, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Kieran Greig and Dave Young from the Aberdeen branch attended to sort out dampness I had in a cupboard in a flat which we just purchased. The were extremely professional, pleasant and did a first class job. Dave made sure that polythene was laid across all carpets and they cleared up all of the debris plaster off the wall after the job. Would highly recommend. Office staff (Jackie et al) were also super efficient and very responsive.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Service was impeccable. Quick and reliable. Would definitely use again and recommend”

Helpful Report

Posted 3 years ago

Dear Mr Smith, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Billy & David were very professional, reliable and provided us with a first class job. Their quality of work was excellent , and we would highly recommend using Richardson and Starling .”

Helpful Report

Posted 3 years ago

Dear Mr and Mrs Frew, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“We used Richardson & Starling to provide woodworm treatment for our newly purchased home after the previous seller obtained a survey and quote from the company. We dealt with the Aberdeen office and were very happy with the service provided. We always received fast replies to our emails and questions. The work was carried out efficiently, tidily and to a very high standard by Neil Ferries, who was professional, friendly and explained the process to us clearly. I would definitely recommend this company.”

Helpful Report

Posted 3 years ago

Dear Natalie, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“On purchasing a property and taking out the old kitchen, we noticed a lot of black mould in one particular area of the room and was advised to have it looked at as it may need the cavity wall insulation removing. I did some research and was advised to contact Richardson and Starling who had a very good reputation. The admin staff were extremely helpful and polite when arranging a date that suited both parties. The Surveyor, Arthur came to have a look and thoroughly examined all the kitchen walls, and the rest of the house and concluded that there was no need to carry out any extraction of insulation as it was not necessary. I am extremely grateful for his care and professionalism and being completely honest in his recommendations. He was very reassuring. We could have faced a very costly bill for a repair that wasn’t required if we had sought advice elsewhere. Thank you very much and I will be highlighting your company to anyone I know who thinks they have a problem that you may be able to help them with.”

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Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards,

Posted 3 years ago

“Thanks to Neil Ferries for an excellent job, sheer hard work and for being really obliging.”

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Posted 3 years ago

Dear Mr & Mrs Vincent, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“We have used Richardson and Starling on two occasions. The first to install an ATMOS positive ventilation system in our downstairs flat and then later a Cyclone 7 extractor fan in our kitchen. The instalations were very well done, the workers were very professional and we are very happy with the finished products. Both products have resulted in better circulation of air throughout the house and much better control of humidity and condensation in our old granite building. Steven McLeavy has been very patient and helpful. We highly recommend Richardson and Starling (and EnviroVent.) Jackie Hardy the Contracts Co-ordinator has also been very available and helpful. Thank you to everyone at Richardson and Starling and EnviroVent”

Helpful Report

Posted 3 years ago

Dear Mr & Mrs Hyde, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Works were completed due to a water leak and the housing employed these guys, they are amazing and quick and very clean. GRAEME R AND AIDEN R”

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Posted 3 years ago

Dear Mrs Knox, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Richardson and Starling provided a very professional service. Steven conducted a survey of the wall and discussed an appropriate treatment which was followed up with an estimate. The work was undertaken by Robbie and Ian who were polite, helpful and left the work site tidy. They explained what the job involved and completed it as expected.”

Helpful Report

Posted 3 years ago

Dear Tom, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

Richardson and Starling is rated 4.9 based on 593 reviews