Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 598 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steven was polite and professional while carrying out survey. Davey, Callum, and Frank carried out work tidily, safely, and to a very good standard. Never in my experience was someone sent to assess completed work: Neil was polite and professional in asking me for feedback. I have already recommended Richardson & Starling to a friend needing repairs.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. It's great to hear you are happy with the work carried out by Davey, Callum, Neil, Steven and Frank, we'll pass on your comments to them. We look forward to working with you in the future

Posted 2 years ago

“Job was done quick and with due care.”

Helpful Report

Posted 2 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 2 years ago

“I am really happy with the damp-priofing work completed by Richardson and Starling. It was completed as described and the contractor was exceptionally well organized and very clean tidy despite it being a messy job. I felt that the communication could have been better leading up to completion of the job. I had to chase a few times for a date, appreciate it was around the Christmas period, but a quick email stating closure period over Christmas would have helped, as the work I was getting done was linked to other work and it caused unnecessary minor delays. Overall though I'd recommend them.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate you taking the time to give us feedback on your experience with Richardson & Starling. We look forward to working with you in the future.

Posted 2 years ago

“A big thanks to the Kirkcaldy office for their prompt attention to issue with my mother’s home. The survey was undertaken and completed in a courteous and efficient manner, from the efficiency of the ladies in the office through to the professionalism of the surveyor (Danny) who checked her home. I would have highly recommend Richardson and Starling . Many thanks.”

Helpful Report

Posted 2 years ago

Thanks for the review Murray. We're pleased to hear you are happy with the job carried out by Danny and the R&S team and we'll pass on your comments to them. We look forward to working with you in the future.

Posted 2 years ago

“Davie is a very hard worker. Callum his apprentice is in good hands with Davie who clearly showed and teached him all realistic aspects of the job being carried out . Callum was very polite and pleasant mannered. I think the initial visit from the surveyor should be more realistic with the time scale of how long the job would take as it ran on longer than I was first told, which proved difficult for me re-arranging my shifts for work. It is a shame that the workman are pulled from one job to another , rather than completing one job properly before moving onto the next. Also it is important for the surveyor to give more detailed information regards the job to be undertaken as in giving them warning about parking, distance from van to property and so on. I feel very lucky to have had such a nice mannered man Davie who did is best to make the job run smoother.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. We're pleased to hear you were happy with the job carried out and appreciate your comments on how we can improve our service. We'll pass on your comments to Davie and Callum and look forward to working with you in the future.

Posted 2 years ago

“Great job well done by Ross & Alex (Kirkcaldy Branch). Minimised the mess and did a great job.”

Helpful Report

Posted 2 years ago

Thank you for the positive review. It's great to hear you are happy with the service provided by Richardson & Starling. We'll pass on your comments to Ross & Alex and look forward to working with you in the future.

Posted 2 years ago

“Excellent work by Davey and Callum (Aberdeen branch). Very skilled and professional. Punctual and left the room tidy. Many thanks”

Helpful Report

Posted 2 years ago

Thanks for the review Linda, it's great to hear you are happy with the work carried out by Davey and Callum and we'll pass on your comments to them. We look forward to working with you in the future.

Posted 2 years ago

“The Dundee branch did a great job. They kept us up to date with what was happening, arriving at the time they said they would and were very friendly. Work was completed to a high standard.”

Helpful Report

Posted 2 years ago

Thank you for the positive review Andrew. It's great to hear you are happy with the service provided by the Dundee team. We look forward to working with you in the future.

Posted 2 years ago

“Quote was competitive and fast, they were very flexible about changing initial work date owing to unexpected event my end. The team were excellent, prepared house well to prevent dust and damage, work was carried our promptly and professionally and house tidied up afterwards. Very pleased overall and would use again.”

Helpful Report

Posted 2 years ago

Thank you for the review Matt. We appreciate you taking the time to leave feedback on your experience with Richardson & Starling and it's great to hear you were happy with the job carried out. We look forward to working with you in the future.

Posted 2 years ago

“I am very happy with the work carried out from the Aberdeen branch by Davie and Kostas. I was given the date of commencing the work, and estimate of time it would take. Very accurate. I am very happy with the quality of the work, and they cleaned up after also.”

Helpful Report

Posted 2 years ago

Thanks for the review Susan. We're pleased to hear you are happy with the job Davie and Kostas carried out and we'll pass on your comments to them. We look forward to working with you in the future.

Posted 2 years ago

“All work completed quickly and professionally.”

Helpful Report

Posted 2 years ago

Thank you for reviewing your experience with Richardson & Starling, we appreciate you taking the time to leave us feedback and look forward to working with you in the future.

Posted 2 years ago

“Very happy with the work Darren and Stevie carried out at my property today. They were professional, efficient and super helpful, completed the works with great skill and attention to detail, Would highly recommend”

Helpful Report

Posted 2 years ago

Thanks for your review, we're glad to hear that you're happy with the job Darren and Stevie carried out and we'll pass on your comments to them.

Posted 2 years ago

“R&S carried out the work on the rising damp in my house efficiently and took care re containing all the dust .They we’re good at cleaning up.I found Sonny was very helpful in explaining what / when was happening each of the 4 days.I would definitely recommend this company.”

Helpful Report

Posted 2 years ago

Thanks for the review Dorothy. It's great to hear you were happy with the job Sonny did and that he was able to talk you through what was happening, we'll pass on your comments to him and look forward to working with you in the future.

Posted 2 years ago

“Great service from Chris. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review. It's great to hear you are happy with the job that Chris carried out, we'll pass on your comments to him and look forward to working with you in the future.

Posted 2 years ago

“Efficient and excellent customer service. Good communication throughout. Personally experienced company to be highly professional - indicative of their longevity in this area of work.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us a review. We really appreciate it and look forward to working with you in the future.

Posted 2 years ago

“Darren carried work out on my bathroom, he was very nice and kind, very considerate of kids also, I’m very happy and would highly recommend”

Helpful Report

Posted 2 years ago

Thanks for your review Carly, it's great to hear you were happy with the job Darren carried out and we look forward to working with you in the future.

Posted 2 years ago

“Very happy, couldn’t have been any nicer! Great job.”

Helpful Report

Posted 2 years ago

Thanks for your review Carly, it's great to hear you were happy with the job Darren carried out and we look forward to working with you in the future.

Posted 2 years ago

“first class job from start to finish, would definitely recommend.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us a review, James. We really appreciate it and look forward to working with you in the future.

Posted 2 years ago

“Kevin L and Jason U carried out work on our property on Thursday 6th October and from start to finish they did a first class job. They were friendly, professional and tidy throughout the whole process and we would not hesitate to use this company again. Highly recommended in all aspects. Thank you again.”

Helpful Report

Posted 2 years ago

Thank you for your review. It's great to hear you were happy with the job Kevin and Jason carried out and we'll pass on your comments to them! We look forward to working with you in the future.

Posted 2 years ago

“Evan was on time fantastic job very clean would highly recommend Richardson and starting.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review your experience with us. It's great to hear you were happy with the job Evan did, we'll pass on your comments to him and look forward to working with you in the future.

Posted 2 years ago

Richardson and Starling is rated 4.9 based on 598 reviews