Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 598 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 3rd March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“R&S were friendly, professional, and efficient throughout. When we moved into our lower ground flat in Aberdeen we knew that the previous owners had used R&S for work in one bedroom (i.e., half the length of a wall that is partially underground). We could see the quality of the finish in that room so it was an easy decision to contact them about the other room. Although the moisture levels weren't terrible, there was some discolouration and signs of moisture. The work undertaken involved taking down the plaster, inserting a moisture-proof membrane and rebuilding/plastering the wall. All of that work was carried out well and R&S were very flexible when it came to the finishing touches (e.g., removing a door from an alcove cupboard and adapting the skirting and plaster to fit the new design). I highly recommend them.”

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Posted 3 years ago

Dear Jo, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Turned up on time, professional and very helpful. Over the moon with the job Billy and David carried out to my daughter's flat”

Helpful Report

Posted 3 years ago

Dear Caroline, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Turned up on time, did what they said they would be and with no fuss. Good job Darren.”

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Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“A very professional service from an excellent surveyor who searched out the problem to both technicians, Robbie and Ryan, who executed the work. My house was left clean and tidy when I returned. I would thoroughly recommend this firm. It is a weight of my mind that this work was done properly. by this Aberdeen firm”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Excellent service. Allan Brown was honest, informed and fair in his assessment.”

Helpful Report

Posted 3 years ago

Dear Mr Duncan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“The guys Evan & Matty did a good job on our property. It was always going to be a messy situation but they made it as painless as possible. Nice to have it done in one day. A special mention must also go to the plastering team that came the next day which finally finished the job. They made an excellent job too.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“the workers were very friendly had no problems with them the work was done greatly havent had any problems with it since”

Helpful Report

Posted 3 years ago

Dear Mr Mcpherson, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Two men Colin J & Mark B came to my house to fit a full floor in my living room. They came on time early morning & have worked really hard all day until finished..they have not stopped. They were very respectful of my home in putting down stuff on my hall floor for cleanliness. Also they were very nice & approachable guys. Tidied up after work done,no problems. I am veryhappy with the result of my new floor & i would recommend them.”

Helpful Report

Posted 3 years ago

Dear Amanda, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“This is the second time we’ve used Richardson and Starling (Aberdeen) and received that same first class service both times. From the initial contact by Jackie, Stephen surveying our damp problem; to Ryan and Robbie fixing our 120 year old walls, everything went seamlessly.”

Richardson and Starling 5 star review on 22nd July 2021

Helpful Report

Posted 3 years ago

Dear Mark, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“We found some rising damp behind our kitchen cupboards when fitting a new kitchen. They could not have been more helpful prioritising our work to ensure the kitchen work could continue ASAP. It was very much appreciated and the workman that came to do the job were courteous, and efficient. Would highly recommend”

Helpful Report

Posted 3 years ago

Dear Sandra, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“A home report survey identified a potential issue with damp proof course work carried out by R&S in 2006. I phoned Lizzie at the local office under the terms of the warranty. She organised a surveyor who visited the following week and diagnosed condensation and gave advice. Lizzie and Clarke, the surveyor, were very professional and helpful.”

Helpful Report

Posted 3 years ago

Dear Iain, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“We had a membr of the team out to quote us for work to be done. (Aberdeen branch) Within days we got our quote through. We went ahead withthe work and got a next day slot due to a cancellation. 10/10 for service and being able to do the work so fast!”

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Posted 3 years ago

Dear Alana, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Very happy with the Hawick branch! Darren was our surveyor and went into great detail about the work required to be done at our property in Moffat. We had woodworm treatment and work carried out by Alan who did a great job, he was on time each day, he was friendly, worked hard and left the place very neat and tidy. The service so far has been excellent and I'm sure it will be for future work that we require! Thanks again”

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Posted 3 years ago

Dear Donna, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“The bathroom in my flat here in Hawick had patches of mould on the ceiling and walls due to poor ventilation and condensation. The man from Richardson & Starling (Alan) did a great job of cleaning the walls and ceiling surfaces to neutralise the affected areas, and then painting with a preventive type of paint to finish the job. The work was carried out swiftly and with great attention to detail and no mess. The ventilation problem will be put right with an extractor fan in the near future with this professional team. I would recommend this company. W. Neil, Hawick.”

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Posted 3 years ago

Dear Mr Neil, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“The 1950's detached garage alongside the house had a concrete floor without a damp membrane and regularly became visibly damp. You couldn't place a cardnboard box on the ground without it absorbing the moisture and disintegrating. Allan and the guys from the Dundee did an excellent job. Undertook the survey on the date specified, produced an excellent report and solution. On the appointed week they were on site, building a replacement block work wall and applying a resin based surface coating which has totally done the trick. The floor is now smooth, shiny, easy to clean and remarkably dry! Top rate service and great communication.”

Helpful Report

Posted 3 years ago

Dear Martin, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“All of the Aberdeen team were excellent, from the office staff to the guys, Dave and Lee, who carried out the work. All the work was carried out on time to a high standard, and left clean and tidy. Would highly recommend Richardson & Starling.”

Helpful Report

Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Having bought a property in an area we didn't know it was a leap of faith choosing a company to perform a pre-purchase survey. The Dundee office of Richardson&Starling were so helpful. Michalene was our first point of contact & she gave the advice we needed to proceed & arranged everything. Allan Brown, our surveyor, was approachable, professional & informative. Property purchase completed the work Allan had identified was quickly underway. The guys were swift, professional & tidy & Michalene ensured the guarantee for the work was sent promptly. A very satisfactory experience.”

Richardson and Starling 5 star review on 30th June 2021

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Posted 3 years ago

Dear Rachel, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Alan visited today to prepare the attic. He did an excellent job and left the area clean and tidy. However, it would have been even better if we had known this was required prior to visit.”

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Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Clarke was great and kept us informed at every stage. I would highly recommend him as a surveyor, and would recommend Richardson & Starling as a whole. Thank you!”

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Posted 3 years ago

Dear Natalia, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“I booked a damp survey over the phone and Melvin, Senior Surveyor, arrived prompt and was extremely helpful. Melvin assessed the damp issue in the close and helpfully discussed the possibilities of why it was happening, whether the issue was urgent or not and what options there were in dealing with it. Melvin was able to answer all my questions and at no time did I feel under any pressure to agree to having any work done. I now have a better understanding of what the problem is and how best to resolve it. On this experience I would have no qualms about recommending Richardson & Starling, thanks for your time Melvin, much appreciated.”

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Posted 3 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

Richardson and Starling is rated 4.9 based on 598 reviews