Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 593 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Edinburgh branch were great to deal with and Robin did a good job of the repair”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Stuart and Jordan were tidy and professional, always asking if I was happy with the work done, and completing additional work requested or required in a timely manner A+”

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Posted 4 years ago

Dear John, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“This was excellent service, price, completion of the job by Alan Swanson was first class and the place was cleaned perfectly by him when he had finished. Lisa in the Inverness branch was very helpful and efficient with a charming manner. The staff at the Aberdeen office were equally helpful. Recommend this Company to anyone.”

Helpful Report

Posted 4 years ago

Dear McLoughlin, Thank you for taking the time and reviewing your experience with Richardson & Starling. Can we ask if there was something wrong with our service since you rated it 3 out of 5/ Kind Regards, Richardson & Starling Team

Posted 4 years ago

“We dealt with the Aberdeen branch. They completed the initial survey before lockdown and kept in contact until they were able to do the work. We were impressed with everyone involved: professional, friendly and helpful.”

Helpful Report

Posted 4 years ago

Dear Ms MacMillan, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“I was very pleased with the service I received from everyone I spoke to. Lisa at the Elgin office kept me informed as to what would be happening, she was very helpful and polite over the phone, Rick the surveyor that came to the house, Neil and Robbie who did the job were true professionals. An excellent job.”

Helpful Report

Posted 4 years ago

Dear Ms Darnell, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Clarke Elsby gave us really good advice, addressed our concerns and put us at ease during the survey. We were very happy with the friendly and personal service.”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Great communication from initial enquiry to job completion. Professional job carried out in a timely, tidy and high quality fashion. All staff knowledgable and provide confidence the job is getting done correctly. Extremely satisfied overall.”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Prompt, efficient and punctual service from an impeccably polite operative”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“We have used Richardson & Starling on two occasions in the past for damp patches on the interior walls of our house; this was several years ago and there have been no further problems. The most recent problem we experienced was with wet rot affecting the outside framework of our timber conservatory - this was repaired with resin by Robin (Edinburgh branch) to a surprisingly high standard. The damaged timber has now been restored to its former condition - this guy is a real artist.”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Quite satisfied with work completed in a professional manner by Jamie and Robin”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Robin from the Edinburgh branch did a great job”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Exemplary in all aspects, in particular our technicians Billy Cooper and David Wade.”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Polite and professional. Clean and tidy. Punctual, explained the work involved. We would recommend. Mike & Kevin 😃”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Kevin and Mike turned up on time. They knew what had to be done and quickly got on with it. At times it was very noisy but that was to be expected. They were happy to show me at various stages what they had done, and were happy to say when my electrician could do his stuff before the plasterer did his work. They where pleasant to have around. According to my neighbour who is retired from the building trade, they have all done a good job. Trouble is I will have to decorate, life is just full of problems, but one has been solved by Richardson and Starling.”

Helpful Report

Posted 4 years ago

Dear Mr Brown, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“This is the second time we have used the Dundee Branch. They treated dry rot in our Victorian house a few years ago. It was a kind of job that any house owner dreads - a lengthy and complex operation. It was carried out professionally and efficiently. The service was excellent, hence our return to the firm in July 2020. This time Mike (who had worked with us previously) and Andy did a quick and neat job in stripping, (thankfully nothing nasty was found) and rebuilding an internal wall in another part of the house. The reason that we chose R & S Dundee Branch, was not only because of their excellent service but the trust that we had previously developed in Allan Brown and his men. Highly recommended.”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“We have quite a bit of old woodworm damage and I needed some advice and possible work done. The man from the Glasgow branch was very courteous and knowledgeable. Would definitely recommend and use again.”

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Posted 4 years ago

Dear Jim, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Kev and Matty sorted out our attic, June '20. They were a great team whose attitude was friendly and positive. We've had a lot of tradesmen in during the renovation of this old house and these guys are clearly pros. Mark has been helpful in quickly sorting out changes too. I don't normally write reviews but I appreciate positive service.”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Contacted the Dundee branch to seek advice on having cavity wall insulation extracted. Received prompt, courteous service from that initial telephone call, and then also from Allan Brown who my query was passed to. Allan gave reassuring advice and arranged to carry out a survey within a few days. I would definitely recommend the Dundee branch and would use again if I ever need similar work done again in the future.”

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Posted 4 years ago

Dear Alison, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Professional, friendly service. Excellent work. Tidy too. Well done Greg % Chris”

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Posted 4 years ago

Dear John, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“The two technicians ian s and greg o'h were fantastic , very pleasant and hard working and cleaned up all there mess I would highly recommend this company in the future”

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Posted 4 years ago

Dear Ms Wallace, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

Richardson and Starling is rated 4.9 based on 593 reviews