Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 598 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good Company and one of the best I’ve come across. As a chartered Architect I have dealt with many building renovation projects often involving property preservation and repair aspects. This was a complicated job with the dry rot having spread through several properties including private flats as well as a shop and a public house. The professional approach carried out by Darren Williams to arrange for surveys, detailed scopes of works, specifications and estimates was excellent as was his follow up information regarding extra works uncovered and the project schedule with regular updates was all very informative and accurate. The onsite team of operatives comprising Chris Holmes and Greg Campbell carried out the works with great care and attention to detail and during the works they were always available to review progress and discuss any issues. This integrated team and their professional approach to this complicated project were major factors in achieving the successful completion of the work and to a very high standard. They have my highest recommendation for any work of this nature.”

Helpful Report

Posted 5 years ago

Dear Mr Fortune, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“It was very reassuring to have an assessment and opinion from surveyor Clarke Elsby today. Practical advice given to me and no unnecessary spend required on any works. Thank you”

Helpful Report

Posted 5 years ago

Dear Mr Stafford, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“First class plastering and woodwork job. Would certainly recommend R&S without hesitation. Colin J. and Kevin A. especially deserve a mention for their professional approach and workmanship.”

Helpful Report

Posted 5 years ago

Dear Ian, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Excellent company. The job they were asked to quote for was very complicated, involved several flats and a pub. Dry rot had spread through the old building and more and more problems were discovered as they started the work. However, with Darren Williams who oversaw the job and kept us posted at every stage and the technicians Chris Holmes and Greg Campbell working tirelessly to get the job finished it came to a happy conclusion. It wasn’t easy but they did it. Well done!”

Helpful Report

Posted 5 years ago

Dear Mrs Mayer, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Clarke, the surveyor, provided an excellent service in a friendly and professional manner. He provided myself and my neighbour with clear, impartial and practical advice regarding our damp issue. His insight was based on a thorough knowledge and was reassuring. We would not hesitate to recommend Richardson & Starling.”

Helpful Report

Posted 5 years ago

Dear Mr Donoghue, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

Dear Mr Donoghue, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“richardson and starling treated my roof space for woodworm. They cleaned all the debris from previous builders and did a first class job. Have used other property companies in the past, but this firm was certainly value for money. Both polite and courteous.”

Helpful Report

Posted 5 years ago

Dear Mrs Davis, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“We were very happy with your service to get rid of the outbreak of dry rot in our property. The technicians carried out the work well and were very pleasant. They dealt with it with as little disruption as possible and kept the dust under control as best they could.”

Helpful Report

Posted 5 years ago

Dear Mr Andrew, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Mark was very helpful in relation to our concerns and clearly explained our options regarding possible actions”

Helpful Report

Posted 5 years ago

Dear Mr Dick, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Professional, helpful, friendly service and great expertise”

Helpful Report

Posted 5 years ago

Dear Mrs Ritchie, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“I am extremely pleased with the service and workmanship in the repairs carried out in my fathers house. All the staff from surveyor, the damp repairer, plasterer to supervisor, checking work after done, were very efficient, helpful and pleasant to deal with. The work was carried out on the day asked for and completed as quickly as possible knowing there was some urgency to do so. I would have no hesitation in recommending the company and their work I would highly recommend them. I also thought the cost of the job required was a very reasonable price.”

Helpful Report

Posted 5 years ago

Dear Mrs Cran, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“the guy that did the survey was very helpful and informative all the men that carried out the work both the damp proofers and plasterers did a really good job and cleaned up after finishing we are extremely pleased with the work overall dennis & anne cook carlisle”

Helpful Report

Posted 5 years ago

Dear Mr Cook, Thank you for taking the time and sharing your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 5 years ago

“Fabulous job, great team who working tirelessly to get the job done. Can't recommend R&S highly enough. Thanks to all involved, particularly Danny and Keiren...”

Helpful Report

Posted 5 years ago

Dear McNamara, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Throughout the work I received very professional treatment from your staff and I feel that the work in my property was completed to a high standard and left clean. I would not hesitate to recommend Richard and Starling who I preferred due to Melvin Niven who has worked on other properties for us at a very professional level. (Apologies for my delay in responding)”

Helpful Report

Posted 5 years ago

Dear Ms Newlands, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Clark from R&S came out to have a look at my windows. He was punctual, friendly and gave sound advice. Ultimately, I was informed that the service of my window mastic was not something provided by the company, though I was pointed into the right direction. I felt that the service provided for inspection and quoting was great.”

Helpful Report

Posted 5 years ago

Dear Mr Rufrancos, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Very clean and tidy no mess at all very well mannered exelent job done would recommend”

Helpful Report

Posted 5 years ago

Dear Mr Crellin, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Richardson and Starling have been brilliant. From the moment I got in touch to book a survey for potential woodworm, through to the treatment itself they have been a pleasure to deal with. James treated the woodworm problem (in the loft, on the hottest day, poor fella!) I couldn't have asked for a more professional chap - pleasant and chatty, but also hardworking, helpful and tidy. This is a great company with really helpful staff - will definitely recommend to anyone.”

Helpful Report

Posted 5 years ago

Hi Dan, Thank you for taking the time to share your experience with Richardson & Starling. Your feedback is much appreciated!

Posted 5 years ago

“We are extremely happy with the service we have received from Richardson and Starling, Dumfries. We had a woodworm problem which they have treated for us. From the 1st telephone conversation with the receptionist through to the surveyor coming out and then the technician, Mike, everybody has been very friendly, helpful and professional and we would highly recommend them.”

Helpful Report

Posted 5 years ago

Dear Mr Walsh, Thank you for taking the time to rate and review our company. Your feedback is much appreciated.

Posted 5 years ago

“Excellent service provided by Richard and Starling, Aberdeen. Dave, Alan and Scott were very professional, courteous, tidy and carried out the work to a very high standard. Jackie (office) kept me updated throughout and was a pleasure to deal with. I would have no hesitation in recommending this firm to anyone.”

Helpful Report

Posted 5 years ago

Dear Ms Haigh, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“R&S provide an excellent services and completed their works to a high standard and timeously. They also helped provide various commercial options for consideration so as to work within the targeted project budgets.”

Helpful Report

Posted 5 years ago

Dear Mr McManus, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

“Arrived on time and completed job on a timely basis, a high quality of finish to job.”

Helpful Report

Posted 5 years ago

Dear Ms Knight, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 5 years ago

Richardson and Starling is rated 4.9 based on 598 reviews