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Rhino Aluminium Ltd Reviews

4.8 Rating 159 Reviews
97 %
of reviewers recommend Rhino Aluminium Ltd
4.8
Based on 159 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

About Rhino Aluminium Ltd:

Rhino Aluminium Ltd are manufacturers of Aluminium Bi-folding Doors and Aluminium Windows. We have been in the trade for 20 years and are proud of what we do.

We are a 3 generation family business based in the South East of the United Kingdom with our focus firmly fixed on quality, professionalism and value for money.

Established in 2012 the directors of Rhino Aluminium identified the lack of Aluminium fabricators in the industry that were able to deliver a great product coupled with a good level of customer service.

The directors of Rhino Aluminium โ€“ Andrew & Paul โ€“ both come from completely separate business backgrounds and bring a mixture of skills and expertise to the business from their involvement and experience within these professional sectors of industry.

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Phone:

01843446679

Write Your review

โ€œExcellent customer service. Great company to do business with.โ€
Helpful Report
Posted 7 years ago
โ€œVery good from the initial enquiry to delivery of the windows. We have received two bi-folds, 2 windows and one sliding door. The team are very knowledgeable, polite and provide good assistance. Very good product.โ€
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Posted 7 years ago
โ€œExcellent service & excellent price very helpful do problem at wish is rear these daysโ€
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Posted 7 years ago
โ€œRhino aluminium were very easy to place an order with and made sure everything was correct before securing my order. They kept me up to date with my delivery details and even the delivery drivers were very conscientious when delivering the goods , making sure nothing was damaged and was secured correctly before they left. I would definitely recommend Rhino Aluminium.โ€
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Posted 7 years ago
โ€œMy bifold doors were made to measure by Rhino and delivered in kit form when expected. Customer service was excellent dealing with my questions before ordering and after when we needed extra rubber seal. The rubber seal was sent straight away and recede the next day. Very good service. The doors are now in place work well and are very well made and look really good. Such good value for the money. Cannot fault my dealings with Rhino.โ€
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Posted 7 years ago
โ€œHighly recommend their quality and years of knowledge, and thinking outside the box. Getting loads of wows from my neighbours ! Thank youโ€
Rhino Aluminium Ltd 5 star review on 31st July 2017
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Posted 7 years ago
โ€œGreat service, delivered on time. Good quality!โ€
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Posted 7 years ago
โ€œExcellent service!โ€
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Posted 7 years ago
โ€œCan only rate this company highly. Throughout the process of buying my bifold doors I was kept informed and up to date on my order and delivery was as expected on time, and we are so happy with the doors they are high quality and very competitive thank you!โ€
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Posted 7 years ago
โ€œGreat windows, friendly service and value for moneyโ€
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Posted 8 years ago
โ€œProduct looked good in showroom and well priced but sadly having reported problems have had no satisfactory response regarding manufacturing fault. Also rubber gasket supplied was defective and I have to pay installer to replace it.โ€
Helpful Report
Posted 8 years ago
Dear Mr Kingsman, thank you for your review which we appreciate. I have asked all members of staff and nobody is aware of any reported issues with regards to your order. Please could you let us know who you reported the issues to? Could you also provide us with the details of the manufacturing fault (although we find that these are 99% of the time an installation issue and mistakenly reported as a manufacturing problem. The rubber gasket problem you mention also indicates a bad installation as when the products is not 'toe and healed' correctly the gasket is often pulled out of the frame - all of which sound as though the install was not conducted correctly on the first time. I hope this helps.
Posted 8 years ago
โ€œA very professional well managed installation.โ€
Rhino Aluminium Ltd 5 star review on 28th April 2017
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Posted 8 years ago
โ€œA very positive experience when buying our bifold doors. Made to feel welcome when we visited the factory and very helpful when I explained I wanted to do a DIY fitting. The design, purchase and all communications were very good. The delivery guys were a pleasure to meet. Very good value for money.โ€
Rhino Aluminium Ltd 5 star review on 27th April 2017
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Posted 8 years ago
โ€œI'm very happy with rhino aluminium doors they are very good quality ,work excellent I will be buying again from you thank you so much for very good serviceโ€
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Posted 8 years ago
โ€œOffered a good quick turn around service with a quality product.โ€
Rhino Aluminium Ltd 4 star review on 21st April 2017
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Posted 8 years ago
โ€œVery professional service and excellent windows.โ€
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Posted 8 years ago
โ€œExcellent service and product. Extremely pleased ๐Ÿ˜ and would highly recommend.โ€
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Posted 8 years ago
โ€œGreat value and excellent customer serviceโ€
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Posted 8 years ago
โ€œExcellent quality, friendly service, delivered on time.โ€
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Posted 8 years ago
โ€œCustomer service was excellent and the bifolds doors we bought are beautiful. They look amazing in our new extension and glide really smoothly when opening them. Everyone who has seen them have commented on how lovely they are. Also we found the cost to be surprisingly lower than we thought and much cheaper than other places we looked at including upvc. We are so happy we chose aluminium and went to Rhino.โ€
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Posted 8 years ago
Rhino Aluminium Ltd is rated 4.8 based on 159 reviews