Rhino Home Protect Reviews

Name: Rhino Home Protect
Address: Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston
Rating: 4.71

4.7 Rating 1,414 Reviews

96 %

of reviewers recommend Rhino Home Protect

Company Reviews

Metrics

Info

4.7

Based on 1,414 reviews

Shipping & Delivery
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0116 2749 100

Location:

Windsor House, Troon Way Business Centre, Humberstone Lane
Thurmaston
LE4 9HA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to use the chat option to clarify a point within the policy wording. within an hours or so I received an email with the answer from their customer service team. Using the online portal was straight forward and quick to do, so overall very happy with the service!”

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Posted 2 years ago

“Very good response rate from the helpdesk!”

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Posted 2 years ago

“easy to use website , good information and communication!”

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Posted 2 years ago

“Fairly easy to navigate the policy page.”

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Posted 2 years ago

“Simple to navigate website Transparent pricing Easy to understand terms Great value Highly recommended”

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Posted 2 years ago

“Easy website.”

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Posted 2 years ago

“The process was easy but some instructions were not so clear especially when it comes to timing of the application also no info on whether searches would be covered which I guess means that they are not … average value for money given restrictions of scenarios and upper cap.”

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Posted 2 years ago

“Easy to purchase and no excess is an advantage”

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Posted 2 years ago

“Really easy process and very clearly laid out in the documents as to what is covered.”

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Posted 2 years ago

“Very easy application process, thank you.”

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Posted 2 years ago

“The purchase of a home buyer insurance was simple and quick.”

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Posted 2 years ago

“This was a really clear and easy and quick process to take out this protection insurance. Options were made really clear and form filling was very simple.”

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Posted 2 years ago

“Found the info easy to understand”

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Posted 2 years ago

“Have so far used Rhino Protect Insurance 3 times for Home Buyers protection policy. Here's why i have given this 5 stars. * Purchasing Online: Website was easy to use and highly informative. The basic must-knows around what is and isn't covered in the policy was neatly laid out. Upon completing the purchase online, policy documents arrived promptly by email. I see that now the website has underwent a decent upgrade and it is wonderful to be able to manage the policy documents online. * Engaging with Customer Services: I have had to speak to Customer Services on a few occasions in the past. This was mainly to make changes to policy, ask copies of policy schedule, inform them of claim, manage the claim process and ask for update about the claim. On every occasion, call was professionally dealt with and I was given meaningful updates in the most courteous manner. And on 2 previous purchase attempts which failed, due to seller pulling out, I had submitted 2 claims which were both successfully processed. * Claim As per above, have had claims processed promptly and successfully. The Claim form is neatly laid out and was not too difficult to fill in. The very first time i did this, Claims department needed additional documentation from me which they requested by email. Upon submitting those, claim was processed well. With the most recent website upgrade I can see that the Claim process is potentially all online. I however hope I don't get to use this this time :) Overall, peace of mind with Rhino Protect and I will use the service again and highly recommend.”

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Posted 2 years ago

“Easy and simple to get homebuyers insurance”

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Posted 2 years ago

“Gives you peace of mind”

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Posted 2 years ago

“Used for previous house purchase easy process claim paid quickly”

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Posted 2 years ago

“Quick and easy to do!”

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Posted 2 years ago

“Really quick and easy! Instant peace of mind :)”

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Posted 2 years ago

“Decent price, info was clear!”

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Posted 2 years ago

Rhino Home Protect is rated 4.7 based on 1,414 reviews