Rhino Home Protect Reviews

Name: Rhino Home Protect
Address: Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston
Rating: 4.71

4.7 Rating 1,341 Reviews

96 %

of reviewers recommend Rhino Home Protect

Company Reviews

Metrics

Info

4.7

Based on 1,341 reviews

Shipping & Delivery
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0116 2749 100

Location:

Windsor House, Troon Way Business Centre, Humberstone Lane
Thurmaston
LE4 9HA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website login form was confusing - it had the name of the conveyancing company emblazoned across the top but actually wanted you to create a new account with Rhino. I tried using the online assistant, but the font was light grey on grey and barely readable, but despite this they were able to advise me why I couldn't log in and what I needed to do. When completing the application form, one of the questions was unclear, saying that the application must be 'made within seven' of agreeing the sale. I rang the help desk number and they were very helpful. They explained that it is 7 days from when formal acceptance is issued i.e. they date when the estate agent issued the formal 'memorandum of sale'. I was therefore able to complete the purchase of the policy.”

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Posted 10 months ago

“Straightforward. Easy to acquire and familiarize yourself with the policy.”

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Posted 10 months ago

“Straightforward service. Easy to get a policy through the website. Readable policy document.”

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Posted 10 months ago

“easy to look at the policy”

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Posted 10 months ago

“Simple to apply. Hopefully won't have to make a claim”

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Posted 10 months ago

“Simple and easy process to get the cover arranged. Glad that it was 14 days from application/instruction. Not sure how straightforward making claims are though - hoping not to find out!”

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Posted 10 months ago

“So far so good ! Easy explanations and UK based clear answers when needed to call. I only hope that I don`t have to use your services!”

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Posted 10 months ago

“Website easy to use and detailed. Cannot comment on the refund process yet as still in the early stages.”

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Posted 10 months ago

“Easy to understand the insurance coverage and costs. Straight to process the application and pay.”

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Posted 10 months ago

“Easy and simple”

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Posted 10 months ago

“Easy and simple”

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Posted 10 months ago

“Very easy and quick service :)”

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Posted 10 months ago

“Easy to use and offers three tiers pf protection. For me it was a godsend that I could apply within 14 days of instruction. Another, cheaper company required three days which had passed for me. I used HomeOwnerAlliance's whitelabel version which was £5 cheaper.”

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Posted 10 months ago

“Easy to use and provides the cover we needed”

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Posted 10 months ago

“easy website to use”

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Posted 10 months ago

“I found the website super easy to use and put my protection cover in place.”

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Posted 10 months ago

“Easy process”

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Posted 10 months ago

“Simple terms. Ease of processing.”

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Posted 10 months ago

“Policy seems a good price for the protection offered. Hopefully wont need to make a claim on it!”

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Posted 10 months ago

“Good to have different plans for different needs in a reasonable price to reduce the risk of purchasing a property.”

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Posted 10 months ago

Rhino Home Protect is rated 4.7 based on 1,341 reviews