Reynolds Blinds Reviews

Name: Reynolds Blinds
Rating: 4.69

4.7 Rating 462 Reviews

92 %

of reviewers recommend Reynolds Blinds

Company Reviews

Metrics

Info

4.7

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0333 004 4000

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Reynolds Blinds 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful customer service no calls to let me know the 12 weeks was going to be 6 months. Seems to think if you say 12+ This means 25 weeks. Yet get 5 calls for the final instalment over three days. Fitting poor grey glue and gaps and thinks you let them back into house again no chance. Use any other company but not Reynolds 600+ for shutter was a test as I have 6 more windows to so glad I didn’t order all blinds. I will go with a company that makes in uk.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. We agree, this job take much longer to arrive than we expected. We are really sorry about this, we are trying our best to manage deliveries but it is super tough at the moment. With regards to the gap. Our product are made specifically to your window, and occasionally a product may need a slight adjustment after it has been fitted. Any adjustments are of course covered under our guarantee, and would be carried out without charge and at your convenience. We do remember you visiting our showroom and referring to a gap. We immediately offered to send someone around to make this adjustment but you said you didn't want this. The offer is of course still open to you, so please do not hesitate to contact us if you want us to visit your home.

Posted 3 years ago

“Reynolds fitted blinds for half of our windows last year, and we recently had them back to fit the remainder. Their customer service is excellent - from measurement, through to fitting by Rob and Alex (not a simple job, given the window bays of our old house are askew!). Very good, prompt and friendly service. And we love the horizontal blinds!”

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Posted 3 years ago

Thanks for this lovely feedback - so glad you are happy. Will let Alex and Rob know

Posted 3 years ago

“I had my blinds installed by Joe today. I can’t believe how quick and efficient he was. He was really helpful in showing me how my motor powered blinds worked and how to recharge them.”

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Posted 3 years ago

Hi, electric blinds are so cool - really glad that you are happy. I will let Joe know

Posted 3 years ago

“Thank you so much to Rob and Alex for my blinds I absolutely love them. An absolute dream team.”

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Posted 3 years ago

“Hi, Mitchell arrived as organised and was thorough in his work putting up roller blinds. He went above and accommodate my request for longer chains aswell! Much appreciated.”

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Posted 3 years ago

“Rob & Alex arrived on time. They were extremely polite & immaculately tidy throughout the installation of our shutters. We are over the moon with the quality of the shutters & the fitting of them. Would highly recommend Reynolds & the team”

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Posted 3 years ago

“We have just had plantation blinds fitted. They are beautiful and the installation was very easy. Rob and Alex were very professional, tidy and efficient. Wonderful service.”

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Posted 3 years ago

“A huge thanks to Rob and Alex for a fantastic job. Nothing was too much trouble and the blinds look great. Can't recommend them highly enough for price, quality and fitting.”

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Posted 3 years ago

“Delighted with our blinds - rollers and Romans. Great service from initial measuring by Adrian to excellent fitting by Mitchell. Definitely recommend them.”

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Posted 3 years ago

“Reynolds blinds have been great from start to finish, the lady who came out first (sorry I can't remember her name) was great she went through the different shutters we could have, but did not give us the hard sell, she was honest and informative. we where informed all the way through the process. then Rob came out to measure and then he and Alex came out to fit the shutters, they where on time friendly easy to be around, they moved the furniture, fit the shutters (perfect fit, and look fabulous ) and vacuumed up any mess, put the furniture back. so impressed I am going to order shutters for my patio door from Reynolds blinds. totally recommend this company. thank you.”

Helpful Report

Posted 3 years ago

“Very happy with my blinds and excellent service from Reynolds Blinds. From the start to finish, excellent professional, very friendly and helpful Joe fitted my blinds today and he did a great job, very pleased with them. Joe was polite, friendly and did an excellent job of installing my blinds. Joe also left the room very tidy.”

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Posted 3 years ago

“Joe fitted my blinds yesterday. Neat job. Cleaned up. Excellent look.”

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Posted 3 years ago

“Rob and Alex - polite, efficient, clean and tidy. Excellent job.”

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Posted 3 years ago

“We had our blinds fitted today by Rob and Alex, they made an excellent job of it all, great attention to detail. I would definitely recommend them.”

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Posted 3 years ago

“From start to finish it's been a hassle free, the shop assistant at Wylde Green was very helpful, the first call to measure was also very professional. The fitter Derek arrived early, he did a very clean job, fitting was a professional job, no complaints, a check list was used to ensure our understanding. Great Job.”

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Posted 3 years ago

“Rob and Alex were efficient, friendly and tidy and our blinds look great! Thanks : )”

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Posted 3 years ago

“Today we had 6 blinds fitted by Joe,very tidy worker,and polite”

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Posted 3 years ago

“Excellent customer service and knowledge. Had a home visit by Sonia to look at samples for a kitchen blind. Blind was then fitted neatly and efficiently by Joe. Good value and a quality blind.”

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Posted 3 years ago

“Fantastic experience all round. All staff lovely and very helpful - including in the store (Kings Norton), on the phone, measurements (Adrian) and fitters (Rob & Alex). Roof blinds in conservatory fitted yesterday and am absolutely delighted. The blinds look so neat when open and when closed. Competitive price and fast turnaround. Thanks Rob and Alex for your excellent work, friendliness and cleanliness. Very happy customer. Highly recommend Reynolds Blinds to others.”

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Posted 3 years ago

“Excellent customer service from start to finish. Great communication, excellent price and great quality blinds installed by Joe.”

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Posted 3 years ago

Reynolds Blinds is rated 4.7 based on 462 reviews