Reynolds Blinds Reviews

Name: Reynolds Blinds
Rating: 4.69

4.7 Rating 462 Reviews

92 %

of reviewers recommend Reynolds Blinds

Company Reviews

Metrics

Info

4.7

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0333 004 4000

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Reynolds Blinds 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being a ground floor apartment in a retirement home i made arrangements for your fitter gained access via the garden and our patio door for safety reasons. The removal of the old blind and the fitting of our new blind was undertaken quickly with no mess made at all. The social distancing worked extremely well and caused no problems. The fitter you provided is a credit to your firm. Will certainly recommend Reynolds One happy customer”

Helpful Report

Posted 4 years ago

“They yesterday to fit blinds after 8 weeks without. They were so professional and kept to all health and safety processes. The blinds look great. Thanks”

Helpful Report

Posted 4 years ago

“Had four shutter blinds fitted, the service all the way was first class. Excellent communication throughout the manufacturing process and top quality fitting. Would highly recommend.”

Helpful Report

Posted 4 years ago

“We have a modern barn conversion completely glazed to the front elevation, Reynolds Blinds made us some extra large electric roller blinds to fit our Sliding windows. They are fantastic, minimalistic, easy clean, only recharge one every 6-8 months. We have required after care fromReynolds Blinds staff , when I accidentally trapped blind in partially opened window. I was talked through the reset procedure over the phone and successfully reset it’s upper and lower limits. I can’t praise their service enough. Thank you Jan and David Herefordshire”

Helpful Report

Posted 4 years ago

“We have just had our vertical blinds fitted and are extremely pleased with the service from the initial home consultation through to the fitting service. The quality is very good and staff polite and helpful from beginning to end. We have no hesitation in recommending this company and plan to use them again in the near future.”

Helpful Report

Posted 4 years ago

“We chose Reynolds as we had used them for blinds in our conservatory and we were pleased with the result, We wanted binds in the lounge but was advised we couldn’t due to the style of window we had, we accepted that and ordered curtains instead, to say we are disappointed is an understatement !! The fitting is awful and looks a mess , we have had them out 3 times and we’re still not happy, for what we paid which was just under £800 !! The hooks keep falling out, however we were told they can’t fall out !!! I beg to differ I’ve just replaced one that fell out !!! I’ve given them 1 star as the curtain material is lovely !! We are very disappointed customers. 😡”

Helpful Report

Posted 4 years ago

We are sorry that you are not happy with your purchase from Reynolds. As you say, we have visited your home to resolve your complaint. The product has been made, measured and fitted correctly so regrettably there is little more we can do. Please feel free to contact us again if you wish to discuss this again.

Posted 4 years ago

“Rob and Alex have been today and fitted shutters and they look amazing 😊 brilliant service from start to finish and no mess either 👍 competitive price too. Would definitely recommend Reynolds Blinds and Rob & Alex”

Helpful Report

Posted 4 years ago

Hi Elaine, so pleased to hear that Rob and Alex did a sufficient job and you are happy with your blinds. we will pass the kind words on. many thanks :) Reynolds

Posted 4 years ago

“excellent service..needed advice re curtains for my home, great advice, great fitting service and attention to detail..very pleased with the 3 pairs of floor length curtains”

Helpful Report

Posted 4 years ago

Hi, so happy to hear you are happy with your curtains and the overall service. Thanks for the kind words :) Reynolds

Posted 4 years ago

“Lovely staff, pleasant and professional from the start to finish of my order. Very happy with my blinds.”

Helpful Report

Posted 4 years ago

Hi Caroline, That's great to hear you are more than happy with the overall service and your blinds look lovely, very neat :) Thanks for the kind words! Reynolds

Posted 4 years ago

“Very pleased from start to finish. Initial home survey very helpful With sound advice. Fitting was straightforward and we are very pleased with our patio and roller blinds.”

Helpful Report

Posted 4 years ago

Hi Chris, so happy to hear that you are happy with the overall service you have received and your roller blinds. thanks for the kind words :) Reynolds

Posted 4 years ago

“Cannot fault this company. From the initial appointment,through to the measuring up onto the final fitting of my blinds, the company’s staff, especially Rob and his helper (sorry forgot your name), were professional, polite and pleasant people to have in my home. The blinds were quality too”

Reynolds Blinds 5 star review on 28th December 2019

Helpful Report

Posted 4 years ago

Hi Jayne, so happy that you are more than happy with your blinds and the overall service was professional and pleasant, we will pass the kind words onto Rob and Alex. As I can see by the photo you have sent, the blinds really do compliment your room- loving the colours :) Reynolds

Posted 4 years ago

“First class service from sales person and fitter who gleaned up behind him. Would use them again.”

Helpful Report

Posted 4 years ago

Hi, thankyou for your kind words and we are more than happy that the service went very well for you, we would be more than pleased to work for you again in the future :) Reynolds

Posted 4 years ago

“Good service. Guided me to make own decision. My grandson pleased with themed blinds in his bedroom. Definitely recommend”

Helpful Report

Posted 4 years ago

Hi Charity, Great to hear you and your family are pleased with the blinds, we do try our best on giving the best and suitable advise to all our customers :) Reynolds

Posted 4 years ago

“I have nothing but high praise for my whole Reynolds Blinds experience. From the call back service to the lovely Olivia who did the home measuring service and Anthony who fitted my blinds. I am so pleased with the quality and end result of my blinds I have and would highly recommend Reynolds Blinds to others.”

Helpful Report

Posted 4 years ago

Hi Cheryl, very pleased to hear you are more than happy with the service and blinds you receieved, this means alot to us. we will pass the messege onto Olivia and Anthony :) Reynolds

Posted 4 years ago

“I have nothing but high praise for my whole Reynolds blinds experience from the call back service to the lovely Olivia who did the home measuring service and Anthony who fitted my blinds.I am so pleased with the quality and end result of my blinds. I have and would highly recommend Reynolds Blinds to others.”

Helpful Report

Posted 4 years ago

“Absolutely APPALLING customer service at the Banbury branch, AVOID!!! Unable to give an appointment for measuring less than two weeks away, then cancelled the appointment at 16:40 the afternoon before by appointment (no courtesy of a call). Only reason given was 'unforeseen circumstances'. Jenny and Christine both have a very poor attitude to customer service. When asked for an explanation they refused to give one. No appreciation of the inconvenience caused to both me and the developing company building my new home, who had kindly cleared their schedule that day. Complacent and arrogant. Absolute Disappointment. DO NOT USE.”

Helpful Report

Posted 5 years ago

Dear Sir, We are really sorry that we had to ask to reschedule your appointment last week. As said, there were unforeseen circumstances - this was our van suffering from a broken windscreen and it needed to be urgently replaced as it was not roadworthy. This resulted in it being off the road at the time we were booked in to visit you. We did contact you 24 hours before the appointment was due but we do undertstand how busy you are and this was not ideal. We will take all of your comments on board any look to see if there are any lessons we can learn from them. Reynolds Blinds

Posted 5 years ago

“I have a number of made to measure blinds by Reynolds. After decorating, one blinds bracket and mechanism got damaged so I went into the Leamington store and asked if they could find a replacement. They did find the right fitting and at no extra charge. Very kind and great customer service! Thank-you.”

Helpful Report

Posted 5 years ago

Hi, Pleased to hear you are happy with the service you receieved, and we will be more than happy to work for you again in the future :) Reynolds

Posted 4 years ago

“We found the service offered by Reynolds Blinds excellent, this is right from the initial contact to the measuring up, choosing from the vast selection of patterns and colours to the fitting of the finished wooden slatted and vertical blinds. The quality and finish is again excellent and the staff we had contact with were experienced, polite and a pleasure to deal with. We cannot find anything negative to say, very pleased we chose them to provide our needs.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Follis, Very happy to hear that your experience was excellent with us, here at reynolds and more importantly we could meet your needs. thankyou for the kind messege :) Reynolds

Posted 4 years ago

“Have had a number of wooden blinds in the past from Reynolds all of which have been good quality. This week we had supplied and fitted some shutters. Very helpful shop in Banbury, but particularly impressed by Reynolds fitter Anthony. On time, polite, considerate. Efficient and tidy worker. Excellent finish. Will be buying more shutters soon. Many thanks!”

Helpful Report

Posted 5 years ago

Hi Bliss, Great to hear you are satisfied with your shutters and the service you recieved. We will pass the messege onto Anthony and will be looking forward to working for you again soon :) Reynolds

Posted 4 years ago

“Very happy with the great professional service and fitting of my window shutter. A phelps”

Helpful Report

Posted 5 years ago

Hi A Phelps, Happy to hear you are happy with your shutters and the customer service you receieved, Many thanks for the kind messege :) Reynolds

Posted 4 years ago

Reynolds Blinds is rated 4.7 based on 462 reviews