Reynolds Blinds Reviews

Name: Reynolds Blinds
Rating: 4.69

4.7 Rating 465 Reviews

92 %

of reviewers recommend Reynolds Blinds

Company Reviews

Metrics

Info

4.7

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0333 004 4000

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Reynolds Blinds 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found the service offered by Reynolds Blinds excellent, this is right from the initial contact to the measuring up, choosing from the vast selection of patterns and colours to the fitting of the finished wooden slatted and vertical blinds. The quality and finish is again excellent and the staff we had contact with were experienced, polite and a pleasure to deal with. We cannot find anything negative to say, very pleased we chose them to provide our needs.”

Helpful Report

Posted 5 years ago

Hi Mr & Mrs Follis, Very happy to hear that your experience was excellent with us, here at reynolds and more importantly we could meet your needs. thankyou for the kind messege :) Reynolds

Posted 5 years ago

“Have had a number of wooden blinds in the past from Reynolds all of which have been good quality. This week we had supplied and fitted some shutters. Very helpful shop in Banbury, but particularly impressed by Reynolds fitter Anthony. On time, polite, considerate. Efficient and tidy worker. Excellent finish. Will be buying more shutters soon. Many thanks!”

Helpful Report

Posted 5 years ago

Hi Bliss, Great to hear you are satisfied with your shutters and the service you recieved. We will pass the messege onto Anthony and will be looking forward to working for you again soon :) Reynolds

Posted 5 years ago

“Very happy with the great professional service and fitting of my window shutter. A phelps”

Helpful Report

Posted 5 years ago

Hi A Phelps, Happy to hear you are happy with your shutters and the customer service you receieved, Many thanks for the kind messege :) Reynolds

Posted 5 years ago

“Very happy with Reynolds blinds and Antony who fitted my shutters .”

Helpful Report

Posted 5 years ago

Hi, Very pleased to hear you are happy with your shutters. we will pass the messege onto Anthony. Many thanks for your kind messege :) Reynolds

Posted 5 years ago

“I used the Wylde Green showroom to get ideas and help with choosing designs . The guy who came to take measurements was able to advise me on different fabrics and finishes . The fitter was so efficient and tidy . The blinds are great and I would definitely recommend.”

Helpful Report

Posted 5 years ago

Hi, more than happy to hear you are pleased with the sevice and blinds you have recieved. Glad we could help to guide you on your options! Will pass the messege onto the Wylde Green shop :) Reynolds

Posted 5 years ago

“We have had three jobs completed by Reynolds now. From our first visit to their showroom in Kings Norton we were impressed by the professionalism of the staff. They are so helpful and really know their trade. Today they fitted a remote controlled under glass awning to our veranda. It’s perfect. Thank you Reynolds.”

Helpful Report

Posted 5 years ago

Hi Chris, Very pleased to hear that you are happy with the customer service and the awning you recieved. We are more that happy to work for you again in the future :) Reynolds

Posted 5 years ago

“We had shutters fitted yesterday by Rob and Alex. Just want to say how impressed we were with their expertise, professionalism and advice. They were so good and tidied up everything. We had to pop out but were totally comfortable leaving them in our home. The shutters look amazing - would highly recommend Reynolds”

Helpful Report

Posted 5 years ago

Hi, Thankyou for the lovely message and very happy that you're happy with the end result of your shutters. We will pass the kind message onto Rob and Alex :) Reynolds

Posted 5 years ago

“Thank you to Dean who introduced me to Reynolds in the first place!! My whole Reynolds experience has been brilliant! From the initial enquiry, the lovely lady who came and measured up, the checking to make sure everything would go smoothly to the actual fitting!! All within two weeks!! The lady on the telephone was helpful too!! Thank you to all of you!! I love how my blinds look and now I’m after some more!! Dawn Franklin”

Helpful Report

Posted 5 years ago

Hi Dawn, Thankyou for the lovely message. We are delighted you are happy with your overall experience and your blinds. We would be more than happy to work with you again on getting them other blinds for you. We will pass the kind words onto Dean and Olivia who came out to measure :) Reynolds

Posted 5 years ago

“The service we received in their Wylde Green Office was excellent which made the selection of our blinds a very easy process. The onsite survey was also very professional and good advice was given. The fitting was on time as planned the fitter was very courteous and fitted the binds very quickly. We are very pleased with the end result.”

Helpful Report

Posted 5 years ago

Hi Allan, Very happy to hear that you are happy with your blinds and more than happy with the overall service your received. Thanks for the kind message :) Reynolds

Posted 5 years ago

“Excellent service. Salesman was extremely helpful, good quality and reasonably priced. Would definitely use again.”

Helpful Report

Posted 5 years ago

Hi, Very happy that you are happy with the quality of your blinds and you received as much help from our customer service team. Thankyou for the kind message :) Reynolds

Posted 5 years ago

“Customer service is excellent as is the fitting. We had a couple of problems with the blinds (alignment) but they were sorted out with no problems at all. Would use Reynolds Blinds again.”

Helpful Report

Posted 5 years ago

Hi, Very pleased to hear that the problem was resolved sufficiently and you are happy with the end result of your blinds. Many Thanks :) Reynolds

Posted 5 years ago

“Contacted Reynolds Blinds about having a roller blind made & fitted for our newly refurbished bathroom. They arranged for someone to come out and measure the window and also showed us various samples. Blind was made & fitted within 2 weeks. Would definitely use Reynolds Blinds in Kings Norton again, the customer service was excellent from the initial phone call right thru to the guy that fitted the blind. I had previously spent a lot of money on blinds from a shop in Hall Green and they were absolutely rubbish. Highly recommend Reynolds Blinds, Kings Norton.”

Helpful Report

Posted 5 years ago

Hi David, Very happy to hear you are happy with the end result of your blinds and the overall service you received. Thankyou for the lovely message and we would be more than happy to work with you again in the near future :) Reynolds

Posted 5 years ago

“Very professional, blinds excellent quality and fitted perfectly. Value for money.”

Helpful Report

Posted 5 years ago

Hi Sophia, Very pleased to hear that you are happy with your blinds and everything ran smoothly :) Reynolds

Posted 5 years ago

“Just want to give you a big thank you, 2 years after you fitted our living room blinds we had a problem, I text Nick then within 20 mins Elain phoned me and arranged for Chris to come the following day. Chris turned up and fixed the problem and then preempted it by refitting the other window in that room... I have to say that is service above and beyond any expectation and with a cheery demeanour and a friendly smile.... I gave Chris an ice cold coke, it was the least I could do. Please feel free to add this to your testimonials”

Helpful Report

Posted 5 years ago

Hi, very happy to hear that everything ran smoothly for you and the problem was resolved sufficiently. and who doesn't love a cold glass of coke in the summer time :) thankyou for your lovely words! Reynolds

Posted 5 years ago

“Fantastic service, exactly what I wanted & a very reasonable price ... will definitely use again in the future”

Helpful Report

Posted 5 years ago

Hiya Katie, Very pleased to hear you are satisfied with the outcome of your blinds and the service here at Reynolds. will be looking forward to working with you again in the near future :) Reynolds

Posted 5 years ago

“Very efficient service and excellent communications. Work carried out to a high standard. Minor alignment issue but not noticeable.”

Helpful Report

Posted 5 years ago

Hi Khaira, Very happy that you are happy with your new blinds and the overall experience/service you had with us. many thanks :) Reynolds

Posted 5 years ago

“All members of staff were helpful, courteous and efficient. Appointments were kept on time. Work carried out quietly and area left clean and tidy. Thank you Lilian Holmes”

Helpful Report

Posted 5 years ago

Hi Lilian, pleased to hear that you are very satisfied with the overall service, thankyou for the kind words, Reynolds

Posted 5 years ago

“Customer service was great. Blinds look fabulous and were very reasonably priced. Arrived on time. Very professional from the lady that measured- I believe it was Olivia to the fitter. No issues at all. These are the second lot of blinds that we have had fitted by Reynolds. Both my daughters have used them too. Wouldn’t go anywhere else!”

Helpful Report

Posted 5 years ago

Hi Mandy, Thanks for the kind message,Very pleased to hear that everything from start to finish went well :) Reynolds

Posted 5 years ago

Hi Mandy, very happy to hear that you are happy with your blinds and that everything from start to finish went well! we will pass the kind words onto Olivia :) Reynolds

Posted 5 years ago

“Hi Gemma, This is the 4th time we have used Reynolds to fit blinds and in each case we have been more than satisfied. Our recent experience was superb with the fitter being excellent not only fitting the blinds with no fuss or mess but also making an adjustment to an existing blind, nothing seemed too much trouble. Thank you again for a great service.”

Helpful Report

Posted 5 years ago

Hi Colin, very happy to hear that you are satisfied with the final result of your blinds. look forward to working for you again in the near future :) Reynolds

Posted 5 years ago

“Still waiting for Reynolds blinds to acknowledge that there has been poor service. Two faulty tracks replaced and the fitter sprayed clear silicone along track to try and make it work. This also covered the windows, the walls and the slats of the vertical blinds rendering them greasy, sticky, and dirty. Had to clean the rooms afterwards, but the blinds are damaged. Come on Reynolds, these were very straight forward.”

Helpful Report

Posted 5 years ago

We are very sorry to hear that you aren't pleased with how the blinds were left. Reynolds takes this type of feedback very seriously to make sure customers are delighted with our service. The fitter that came out to you has been informed and is now aware of the situation. Following our telephone conversation with you on Monday we of course offered for someone to come out and clean the blinds, but you declined a further visit. If the blinds were damaged in anyway our warranty would have covered any repairs including the damage you have described. We do hope you can give us another try in the future. Reynolds

Posted 5 years ago

Reynolds Blinds is rated 4.7 based on 465 reviews