Reynolds Blinds Reviews

Name: Reynolds Blinds
Rating: 4.69

4.7 Rating 462 Reviews

92 %

of reviewers recommend Reynolds Blinds

Company Reviews

Metrics

Info

4.7

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0333 004 4000

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Reynolds Blinds 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rob and Alex did a brilliant job installing our shutters. They left it neat and tidy and would thoroughly recommend them.”

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Posted 7 months ago

“Testing the website”

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Posted 8 months ago

“Outstanding customer service from start to finish. From the friendly and professional staff in the Sutton Coldfield Office such as Stevie, to the measurements and information provided by Adrian, through to the installation of our beautiful shutters by Rob and Alex. We are SO happy with them. Rob and Alex’s craftsmanship and attention to detail is simply incredible. They kept us informed throughout the entire installation process and they left everything clean & tidy. They went above and beyond and are true assets to the company. We would 100 % recommend Reynolds Blinds. They provide THE best customer service experience. Thank you so much to the entire team at the Sutton Coldfield branch- you’re all doing a fab job!”

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Posted 9 months ago

“Just had new blinds fitted by Mitchell very good service”

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Posted 10 months ago

“Good service. Blind fitted expertly by Mitchell. Thank you.”

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Posted 10 months ago

“We had a new product, perfect fit shutters, fitted onto our two front windows a couple of days ago. The young lady at the Wylde Green shop in Sutton Coldfield was most helpful. Dean and his mate arrived promptly to measure up. The order came in quickly and they were fitted by Dean and his mate in time for Christmas. We are absolutely thrilled with them. Everything was done carefully & efficiently. We were shown how they were best operated & could be removed easily for window cleaning etc. Thank you both.”

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Posted 10 months ago

“Measured twice, fitted once, powerd, blackout roller blinds on 9 windows that look great and work perfectly. On the pre-arranged day of fitting, the lads were on time and did a great job. They were very helpful, polite and clean and tidy to the point of OCD. Thanks”

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Posted 11 months ago

“Had two shutters fitted in my lounge today by Lee and Rob. Fantastic service from both the company and the installation team. Prompt, polite, efficient and tidy. They look fantastic and the quality of the shutters is to a very high standard.”

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Posted 1 year ago

“Have used this company for roughly 20 years, not any more. Asked for a home visit, only wanted a bathroom blind, but was told it has to be a minimum order of £250 for home visit. Off to Dunelm now to buy blind and fit ourselves. Will not recommend again.”

Helpful Report

Posted 1 year ago

Hi, We are sorry that you are disappointed with our company on this occasion. We do have a minimum order value - but it is £200 rather than £250. The service we offer for this is someone travelling to your home to expertly measure your windows, show samples to you and advise you on products and then process the order on your behalf. As a company we then make the blind expertly to your exact specification and sizes. We then send a fully trained installer, along with all of the the tools and the fixings needed, to travel to your home to install the blind for you. Our prices include VAT and all of the work at your home is fully insured and guaranteed. We hope you can appreciate that this service does cost us in terms of staff time, vehicle fuel etc, and we think it is very good value for money - and we know that our minimum charge is substantially less than many of our national competitors. If however you wanted to measure yourself, travel to our store, order a product and then fit it yourself - as you describe in your review - then the cost would be much lower. Made to measure blinds from us, for customers wishing to fit them theirselves, can start from as little as £40. But this is a very different service to the one you requested. We hope this explains our position over this. We always try and be as competitive as we can, whilst balancing the costs of sending experts to your home to provide the requested service for you. With kind regards Reynolds

Posted 1 year ago

“We had our garden awning custom made and installed by Reynolds Blinds and the whole process and customer service was nothing short of exceptional. We are thrilled with our purchase and would thoroughly recommend. Thank you Nick for your excellent customer care.”

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Posted 1 year ago

“Excellent service throughout, from the initial ordering process to the final installation. well done Reynolds Blinds”

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Posted 1 year ago

“Two more jobs by Reynolds Blinds: 1) roman blind and 2) shutters on a bay window. Couldn't be happier. The roman blind is beautifully made and a perfect fit. The shutters look incredible. I'm so glad Rob came to measure for the shutters because he gave brilliant advice about what would best suit the window (slightly different to what I thought I wanted). The result is perfect. Rob and Alex did a superb job fitting the shutters - they have attention to detail, take great pride in their work, and are clean and professional. I am absolutely delighted. I highly recommend Reynolds Blinds - excellent products and lovely people providing excellent service with a personal touch.”

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Posted 1 year ago

“Beautiful curtains and blinds made to measure, good advice, smooth installation. Thank you very much indeed.”

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Posted 1 year ago

“We had some roller blinds fitted - really good fit and best price around and really good quality - would highly recommend. We also had some electric blinds fitted at the business address which again were fantastic quality and the best quote we had.”

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Posted 1 year ago

“Very good product (shutters). Fitted as arranged. Excellent work by Alex and Mitch. Respectful of property, fitted perfectly, cleaned thoroughly and demonstrated working of product. Two excellent ambassadors for the firm. We expect to be back for more shutters in the future.”

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Posted 1 year ago

“Rob and Alex were brilliant, they were very professional, very little disruption and left no mess. The blind is excellent works really well.”

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Posted 1 year ago

“We found Reynolds to be professional and friendly to deal with. Our Markilux Awning was fitted by Derek and Joe in an efficient and tidy manner. We have found the awning a godsend as it helps to keep the hot sun from our windows.”

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Posted 1 year ago

“Second time using Reynolds Blinds. First time was conservatory roof blinds, which are fantastic. This time roman blinds for a bedroom bay window. Excellent service throughout - from Dean in the shop who patiently helped with fabric choice (there's a huge range to choose from), Adrian who came to measure and Derek who expertly fitted the blinds. I am absolutely delighted, the blinds look beautiful. Reynolds is a great company - friendly staff, competitive prices, reliable and fast service. Highly recommend.”

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Posted 1 year ago

“From the moment we walked into the showroom, through the home visit to measure up and confirm purchase, right through to the excellent fitting from Mitchell we found the professionalism, expertise and pleasant nature of Reynolds Blinds staff to be exceptional. We highly recommend them. Thank you.”

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Posted 1 year ago

“I am happy about my blinds, but I am unhappy about the service I experienced in Banbury. When I complained I received poor response. I would not recommend anyone using the Reynolds in Banbury. And I told them as such.”

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Posted 1 year ago

Reynolds Blinds is rated 4.7 based on 462 reviews