The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 825 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kay was exceptional right from my initial phone call, I was phoned back in under 30 minutes of placing my call. I explained what I wanted to do and she was right there with advice and no pushiness toward certain companies. Kay was brilliant, kept to her word, she rang me every week or so to update the progress of my fund. In this day and age, it is very hard to customer service like this. Thank you Kay your a star x”

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Posted 1 year ago

“The time had arrived for me to renew my fixed term annuity. After searching online i received a call from Kayat The Retirement Desk,We had a chat to establish what it was that i needed. Kay was very helpful, she has taken care of everything and kept me up to date with what was happening. All in all a very smooth and painless transition.”

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Posted 1 year ago

“Chose the retirement desk to get the best from my two pensions and thank god I did. Excellent service, can't praise them enough for having to deal with one well-known company that acted intolerably. Guided me through and worked extremely hard to reach a satisfactory conclusion. Thanks to Kay who wasn't dealing with my case but knew all about it when I rang, and a special thanks to Lisa who worked tirelessly and kept me informed all the way to a satisfactory conclusion. Would never have done it on my own, many thanks Lisa.”

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Posted 1 year ago

“Very Good and helpful, Kay Martin was a pleasure to deal with.”

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Posted 1 year ago

“I was having difficulty getting information from my pension provider on retiring, even though I knew roughly what I wanted to do. I was put in touch with the retirement desk and spoke to Kay who immediately listened and got me some quotes and methods for how I could take my pensions. Once I had decided the paperwork was there the next day she dealt with everything and kept me informed at least once a week by phone. this all happened very quickly thank you, Kay.”

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Posted 1 year ago

“Excellent quick service and very helpful”

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Posted 1 year ago

“I knew nothing about pensions but everything was explained to me clearly and patiently. I was kept totally up to date and my money came in earlier than expected. Thank you Kay for all your help”

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Posted 1 year ago

“Lisa has helped me 3 times in the last 7 years and I find her very helpful and excellent at keeping me informed of the progress of my cases. I’m very happy to recommend her to anyone requiring assistance.”

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Posted 1 year ago

“Kay and the team took me through the process carefully explaining any concerns. I can't thank them enough for their support and for getting me such a great annuity rate.”

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Posted 1 year ago

“Lisa looked after me so well and guided me through the whole process with calm friendly efficiency. She answered every email promptly, she liaised with the provider, chased up every stage of the process and kept me informed without me ever having to ask her what was happening. I could not recommend your service highly enough. It was a pleasure to deal with you.”

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Posted 1 year ago

“Quick to respond. Good clear service. On the case right up to completion. Highly recommended.”

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Posted 1 year ago

“helped me to purchase an annuity, explained every step of the way and all the diferent choices including one I didn't know about. Kept on chasing when my pension provider seemed to be stalling and got them to use emails rather than Post which with the strikes would have delayed the process too long. Would definitely recommend”

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Posted 1 year ago

“Outstanding service and a very professional attitude I would certainly recommend this company to anyone needing retirement advice”

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Posted 1 year ago

“First rate service, great communication and swift resolution to transfer of pension. Thank you”

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Posted 1 year ago

“I recently purchased an annuity through The Retirement Desk & was very pleased how the whole process was handled. I found Lisa to be very knowledgeable, friendly, helpful & very efficient. Thank you Lisa !”

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Posted 2 years ago

“I found this company online and I have to say they were more than helpful from the first contact. Lisa was very thorough and guided me through the procedure and constantly kept me updated during the whole process. Because the rates were changing all through August / September there were a lot of increases which Lisa kept me up to date with and finally got me a very good Fixed Term Retirement Plan which I would not have achieved without her expert guidance. Very good service would highly recommend.”

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Posted 2 years ago

“I dealt with Lisa at the retirement desk, she was first class from the minute go and kept me informed all through the process right to the very end, I would highly recommend them”

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Posted 2 years ago

“Kay was marvellous nothing too much for her would recommend 👌 to anyone goes beyond what anyone would expect 😊 simply marvellous”

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Posted 2 years ago

“Great experience. Made easy for you with lovely staff.”

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Posted 2 years ago

“Excellent advice and service provider very efficient customer liaison throughout transfer of pension funds. Kay and Lisa are efficient and courteous advisor’s I give high recommendations”

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Posted 2 years ago

The Retirement Desk is rated 5.0 based on 825 reviews