The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 825 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What an absolute pleasure working with Lisa O'Beirne! Lisa was very well prepared for our face-to-face meeting having ascertained what I was looking for beforehand by phone and e-mail. Various quotes were prepared for us and Lisa explained the features and benefits of each one fully. No pressure was ever placed on us; Lisa's communication was very prompt, her answers were full and complete and at no time did I think my numerous questions may be too much. I would trust Lisa implicitly in the future. As well as being absolutely super efficient, she has an ebullient disposition, always smiley and cheerful; it was an absolute pleasure to work with her. Thank you Lisa!”

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Posted 1 year ago

“Have been using the retirement desk for a few years now and have always been helped by the same person who helped me with all my paper work and kept me informed along every procedure in my pension claims, with out Lisa I would have struggled so highly recommend using The Retirement Desk.”

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Posted 1 year ago

“Our advisor Lisa O’Beirne was very professional and extremely helpful. If Lisa said she would phone , email or send documents in the post she did it. When she said she would. Which in this day and age is fabulous. Was always courteous when talking to us and even apologised for AON’s errors. Would highly recommend Lisa to our friends and family.”

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Posted 1 year ago

“It was very simple for me they did everything and kept me well informed”

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Posted 1 year ago

“Lisa at the retirement desk was very good at sorting out a couple of pensions I had from years ago. The communication was excellent. The paperwork was a breeze thanks to them, and it was all done and dusted within a few weeks. Would definitely recommend.”

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Posted 1 year ago

“The Retirement Desk provided efficient, personalised help at exactly the time I needed it. I am most grateful.”

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Posted 1 year ago

“we where very unsure about changing our pension company but I have to say they where very professional and the staff so helpful and understanding I would highly recommend anyone to use them. we are not very clued up on pensions but they managed to explain everything to us in simple terms we did understand and sort out all our problems cant thank them enough for there weekly communication with us 1st class”

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Posted 1 year ago

“Everything was explained very clearly and I was kept informed at every stage on the setting up of my annuity. I would thoroughly recommend them.”

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Posted 1 year ago

“Lisa from the retirement desk is a very helpful lady and she is extremely efficient. Would highly recommend the highly reliable service. Thank you.”

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Posted 1 year ago

“Brilliant service from Kay at The Retirement Desk. She helped me through the process of annuity purchase when I was very unsure if it was right product for me. Kay provided me with all the facts & figures clearly & concisely and was incredibly patient when I changed the income figures/term, requoting as necessary. She allowed me all the time I needed to research other options with other providers without chasing me or hurrying me along for a decision. Once I had made my decision the process was done & dusted efficiently and very quickly. Thank you Kay!”

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Posted 1 year ago

“Kay was amazing, she contacted me shortly after going on line and explained everything I needed to know. I was kept up to date on any developments with phone calls and emails. On the whole, a great service by a lovely, friendly person. I will be recommending The Retirement Desk to all of my friends when it's time .”

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Posted 1 year ago

“I am very happy with my decision to collaborate with The Retirement Desk. I found excellent service and very polite and helpful professionals with great knowledge that provided me with sound alternatives and continuous progress feedback until my case was successfully finalised. I have no reservations about recommending The Retirement Desk.”

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Posted 1 year ago

“The Retirement Desk have been helpful, informative, understanding and timely in arranging my pension. They have shown reassuring knowledge of dealing with multiple providers and making the process so much less painful than it certainly could have been. Would I recommend them? Yes, wholeheartedly. To be honest I wonder why anyone would ever consider not using them. Email, post and telephone as required: all just worked.”

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Posted 1 year ago

“This is the second time I’ve used the retirement desk, on both occasions they were extremely thorough in explanation and process and carried out the process efficiently keeping me informed along the way. In the first instance they in fact helped me out of a big problem I had got into with my advisor and did that free of charge where my advisor wanted a significant fee. In the second instance they provided me with several quotes over 9 months which they willingly provided at very short notice . I would not hessitate to recommend the retirement desk to anyone who wished to use the service they provide.”

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Posted 1 year ago

“My experience with The Retirement Desk has been entirely positive. Kay and Lisa were very helpful throughout the whole process, making everything clear and easy. I was impressed from the start with how they kept in contact, phoning me with updates and answering emails swiftly. Kay and Lisa were both friendly and it was a pleasure to speak with them. I would not hesitate to recommend them to anyone looking to set up a retirement plan.”

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Posted 1 year ago

“Kay was very professional and and kept me informed on the complete journey could not have been smoother”

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Posted 1 year ago

“When I decided to retire I needed someone to sort out my Pace pension. Having taken advice I then had to make the decision to go with a firm to sort it. Having heard so many different negative stories I felt whoever I chose was a risk. I shouldn't have worried, the Retirement Desk have been excellent throughout. Lisa, in particular has been a delight to work with. From first contact she filled me with confidence, kept me informed throughout, even when I was on holiday! Everything was sorted efficiently and I wouldn't hesitate to recommend the Retirement Desk and Lisa in particular.”

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Posted 1 year ago

“Very helpful, kept me updated and informed throughout the process.”

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Posted 1 year ago

“Kay and Lisa very efficient from start and I was impressed that I had a weekly update . The transfer was quite complex due to my funds being managed by several agents but I am pleased it was all sorted at last. Both Kay and Lisa very professional.”

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Posted 1 year ago

“Absolutely first class service from Lisa from initial enquiry right through to completion, With regular updates I could not have got a better service, highly recommended.”

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Posted 1 year ago

The Retirement Desk is rated 5.0 based on 825 reviews