The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“as I had no idea what to expect when I looked into sorting my pension out I found your company very helpful.all the paper work and information was easy to understand.i would also like to thank wendy o'beirne for all her good work for helping me with this. regards Michael woolmer”

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Posted 8 years ago

“I would reccomend The Retirement Desk to anyone looking for this service .They were very helpfull throughout the hole process and Wendy kept me informed every step of the way.”

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Posted 8 years ago

“very helpful staff who assisted with my problems without pushing things and i came up with an agreeable plan”

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Posted 8 years ago

“I received a courteous and totally professional service from Lisa O'Beirne. We first spoke 2 years ago but at that time I wanted to let my fund grow a bit more. When I was ready to proceed, I contacted The Retirement Desk and two competitors for comparable quotes. Lisa asked more questions than the others to ensure I got the best income, and after giving me the figures, respected my wish to take 10 days to make a decision. Unlike the others who displayed the worst excesses of financial products salespeople - daily emails and phone calls at all times of the day and night. Having given Lisa instructions to proceed, the paperwork was completed quickly and efficiently and I was kept informed throughout the process. I have no hesitation in recommending The Retirement Desk.”

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Posted 8 years ago

“Using the retirement desk made a stressful time and the difficult decisions easy. Making the right choice on your pension provider and your pension requirements is probably one of the most important decisions you will make. Putting your faith in the retirement desk to guide you through this process will be the best thing you will ever do. I got the best rates and a painless process that was helped all the way by Lisa, I will have no concerns in using them again.”

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Posted 8 years ago

“Mrs P Wood I was looking on the internet for someone to find me the best annuity quote for my pension pot. I saw the retirement desk and sent them an email and got a reply the same day. I then spoke to Wendy O'Beirne who was very polite and professional. Wendy looked at the whole of the market for me and found a very good deal. I am so glad that i found them and would recommend them to anyone. Finally i would like to Wendy and everyone at the retirement desk. Mrs P Wood Stoke on Trent”

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Posted 8 years ago

“Very helpful staff who followed up all details throughout the process without prompting.”

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Posted 8 years ago

“After becoming angry and frustrated at just trying to contact some major companies I came across The Retirement Desk whilst browsing the internet. How I wish I had done so earlier. One phone call answered within seconds in a highly professional manner by an actual person - not a recorded message!!! That person was Kay Martin and I cannot thank her enough for the first class standard of service she has provided. Kay arranged with my existing pension providers to have the funds amalgamated into one new plan keeping me informed on a regular basis both by phone and email. Even more impressive was the fact that her colleague Lisa was able to keep me updated in Kay's absence. In less than six weeks I have received my new documents and first payment. If you are looking for professional, courteous and friendly advice with no sales pressure or fees look no further than this company. Thank you so much ladies.”

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Posted 8 years ago

“Having been in touch with a number of Annuity companies with regard to my future retirement plans. I was very impressed with the help and advice from Wendy O'Beirne at Retirement Desk. I was kept informed quickly by text, phone or email and if I called the office, got through immediately. Unlike other companies who were forever phoning me to close a deal or offering special deals, much like double glazing firms. I have another small pension pot coming up in the next few months and will be in touch again. Kind regards, Paul Biggin”

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Posted 8 years ago

“My pension transaction was handled by Lisa, whom I have to say was excellent. She acted very professionally throughout the process and kept me fully informed of the exact position throughout. I would have no hesitation in recommending Retirement Desk to anyone that is about to cash in a pension, I will certainly use them again for any requirements I may have in the future.”

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Posted 8 years ago

“The service was excellent and Lisa was in touch all the time. The whole operation was handled very well.”

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Posted 8 years ago

“One word. Brilliant”

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Posted 8 years ago

“Retirement Desk was recommended by a friend who had also used them. Wendy was patient, but tactfully remained in touch with me at regular intervals, as she knew I had recently lost my husband. She was ready to answer my questions once I was able to focus once again on my pension. My options were made clear for me to make a balanced decision. The whole process seems to have been clear, smooth and pain free. I would certainly recommend them to others.”

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Posted 8 years ago

“Wendy O'brienne did a fantastic job of explaining what our options were and kept up us informed through out the process.”

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Posted 8 years ago

“First class service kept up to date all through the process thanks to Wendy”

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Posted 8 years ago

“I found WendyByrne extremely helpful and knowledgeable on all counts,without influence. Thankyou”

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Posted 8 years ago

“I am delighted with the Retirement Desk for procuring a retirement plan that meets my total requirements. Wendy O'Beirne handled my case superbly throughout. After stating my requirements Wendy came up with a couple of options and fully detailed quotations. Questions raised were answered promptly and fully to my satisfaction. I was combining a couple of different pension pots, one of which required additional checking and clarifying which Wendy organised. I was particularly impressed with Wendy's communication with me through e-mails and telephone calls to keep me informed of the progress from start to finish. I would thoroughly recommend The Retirement Desk to anyone wanting an efficient and reliable company to help them find a suitable retirement plan. Thanks Wendy.”

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Posted 8 years ago

“Great communication whilst the process was ongoing. Good fast service. They prepared all the options that I requested. Lisa who dealt with my case was most friendly and always responded quickly to any questions I had via email and phone. Very pleased with the service.”

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Posted 8 years ago

“Kay Martin dealt with my review and quickly recognized what I was after and suggested a product with LV that I had not come across. This enabled me to drawdown my cash free cash but leave the balance untouched for review at a latter date.Guaranteed future value was offered with total access in the mean time should circumstance's change. The process was quick and easy. I was very pleased with the outcome.”

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Posted 8 years ago

“Dealt with Kay Martin throughout the process. Dear Kay We would both like to thank you for assistance, the service has been prompt and 1st class. We have been kept informed throughout and we would have no hesitation in recommending others to using your services. Completely painless and now in charge of our hard earned. thanks again.”

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Posted 8 years ago

The Retirement Desk is rated 5.0 based on 839 reviews