The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful, quick and efficient. One tiny glitch partly my fault, otherwise five star service.”

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Posted 8 years ago

“Your colleague Lisa kept us fully up to date, even when there was nothing happening, with weekly updates. She dealt quickly with complications and delays that occurred, even to the extent of securing compensation for delay. A good service.”

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Posted 8 years ago

“We were recommended The Retirement Desk' from the government website 'Pension Wise' and the recommendation is justified. Throughout the time the pension took to set up (which was reasonable) we were kept up to date at all times by Wendy O'Beirne their representative and we believe that it due to them that we have achieved the best outcome from a small pension pot.”

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Posted 8 years ago

“Wendy O Beirne handled my request for pension options. All processes were carried out efficiently and speedily. I was kept fully informed of choices available to me and, once my decision was made, how things were progressing. What initially looked like a very complicated process was made to feel much more straightforward and I was happy with the advice I received. I would recommend Retirement Desk to anyone looking at options for their pension funds.”

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Posted 8 years ago

“I am extremely pleased with the professional yet friendly way that I was dealt with by this company regarding setting up my annuity pension. My main point of contact was Lisa O'Beirne but I also spoke to several of her colleagues during the process. I was apprehensive about completing the documentation correctly regarding my pension, yet I had no cause for concern as the paperwork was completed for me, and I just needed to check it and sign appropriately. I found that Lisa kept me well informed at every step of the process and I would have no hesitation in recommending this company to anyone else who has to sort out their pension needs. I am so pleased that I decided to deal with The Retirement Desk, they helped me tremendously.”

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Posted 8 years ago

“After contacting the Retirement Desk, not knowing much about the different options of pensions available i was guided through all the different types by Lisa O'Beirne who was very helpful and when i decided which pension to take she was in contact with me each week keeping me informed and up to date with all the details of my pension. I would strongly recommend anyone who is not sure about their pension to get in touch with the Retirement Desk. Thank you.”

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Posted 8 years ago

“From my initial contact with Lisa at The Retirement Desk, I thought that I was in very capable hands, Lisa informed me about the various Pension Providers and products available .She is extremely knowledgeable about pension products and answered all questions that I had, she guided me through the various options available to me which greatly helped me to make an informed decision regarding those options. Throughout the whole process she has kept me fully informed of developments. Everything has been completed quickly and smoothly. She is extremely professional, as well as being friendly and informative. I certainly would have no hesitation in recommending Retirement Desk to any of my friends who may be looking to set up a pension plan.”

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Posted 8 years ago

“Despite my previous pension fund holders unwillingness to transfer my money, Lisa O'Beirne from the Retirement Desk fought very hard to resolve this problem and find me the best pension package for my requirements. She gave me several options and discussed the merits of each one and helped me to come to the right decision. I would recommend the Retirement Desk to anyone looking for a secure pension package.”

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Posted 8 years ago

“I started looking into my pension with arr found it a minefield until I had spoken to wendy on the retirement desk through email she gave me all options and even when I wasn,t sure helped me must have done 30 emails to which I had positive replies nothing was too much trouble I am extremely impressed I can,t thank her enough it has made it a pleasurable experience thanks again Wendy”

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Posted 8 years ago

“Very helpful. Had all details of previous engagement quickly to hand so was able to organise new product very quickly and efficiently. Kept me regularly informed of progress, even when usual person handling my account was away. Would recommend the service to anyone planning to take out a flexible retirement plan.”

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Posted 8 years ago

“Great service really pleased with the service I received.”

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Posted 8 years ago

“The Retirement Desk was professional, helpful and courteous. I had small four pensions to sort out and the mound of paperwork involved seemed daunting. Once I had investigated my options and decided what to do The Retirement Desk dealt with many of the practicalities, gave sensible and informative advice and found a quotation for a lifetime annuity I was happy with. Kay Martin, who handled everything, was an excellent communicator, polite and efficient. I would certainly highly recommend this company.”

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Posted 8 years ago

“Wendy Obeirne was helpful and made it very easy to deal with”

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Posted 8 years ago

“When I compare the service I received from the Retirement Desk against all other service providers I have come into contact with the standard was quite exceptional. I always had the dedicated service of Wendy who I quickly viewed as a friend. Responses to any queries were extremely rapid (usually within a couple of hours), accurate and comprehensive. The overall experience was excellent. THANK YOU. Bob”

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Posted 8 years ago

“Efficient hassle free very clear and concise your staff could not have been more helpful I would recommend your service to anyone who has queries about pensions or any other related retirement financial problems excellent Couldn't be anymore satisfied”

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Posted 8 years ago

“One of the best decisions I made was to ask The Retirement Desk to deal with the transfer of my retirement fund. Their representative Kay Martin could not have been more informative or helpful, from start to finish she kept me up to date with phone calls or if I missed her call voice mail, texts and emails. I received any relevant information Quickly and details of how to check that The Retirement Desk was a genuine company. I would not hesitate to recommend them to anyone. I would like to take this opportunity to thank Kay again for all her help.”

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Posted 8 years ago

“Excellent and smooth process”

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Posted 8 years ago

“I found the process quite painless considering the decisions I had to make for my future income. Lisa, who I was in contact with throughout the process was respectful, considerate and informative. She deserves the highest praise for work she put in for me to achieve the best rates for my funds.”

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Posted 8 years ago

“I am really pleased with the service I received. Wendy O'Beirne dealt with my pension. She got exactly what I wanted and made the whole process so easy for me.”

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Posted 8 years ago

“Excellent service, regularly informed and updated throughout. Kay Martin was brilliant.”

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Posted 8 years ago

The Retirement Desk is rated 5.0 based on 839 reviews