The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kay was very good she got me the best deal and it was sorted out very quickly despite the close down due to the covid virus I owe a great thank you to her”

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Posted 4 years ago

“Sorting and understanding Pensions is a minefield, Lisa from The Retirement Desk was very thorough and gave us much information that was understandable. She dealt with this efficiently and we are very grateful. We would recommend The Retirement Desk.”

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Posted 4 years ago

“5 stars, brilliant service. Kay Martin delivered a service over and above the demands of her role. Kay dealt with arduous and lengthy procedures in a difficult financial climate. Recommend 100%. Thanks so much Kay.”

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Posted 4 years ago

“Excellent service with great communication. Does what it says on the tin !!!”

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Posted 4 years ago

“The Retirement desk found the arrangement I wanted and all was done in a very efficient manner. Thank you.”

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Posted 4 years ago

“A great knowledgable team ,prompt ready to go that extra bit. On the ball excellent communication, Kay Martin was there and ready great help and precise and clear. Cant really fault the team no pressure always listened Brill job Thanks Geoff.”

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Posted 4 years ago

“Five Stars. Brilliant service!!. Lisa guided me through the whole process explaining everything and keeping ne regularly updated. With the options she suggested for my pension pot I have chosen a plan that I can change in the future rather than locking myself into something I can never change. Keep up the good work will definitely be back in the future. Well done Lisa.”

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Posted 4 years ago

“The staff were very helpful and the transfer process from my existing pension provider was completed flawlessly.”

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Posted 4 years ago

“I can only praise my experience with The Retirement Desk. From first contact Kay was helpful and most informative. She kept in touch at all steps along the way making accessing my pension it an extremely easy process.”

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Posted 4 years ago

“So efficient, staff member we dealt with was amazing so polite, friendly and excellent at her job.”

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Posted 4 years ago

“Would like to thank Retirement Desk especially Kay Martin for her expertise in dealing with matters and making everything run smoothly. Yours thankfully. R Wileman.”

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Posted 4 years ago

“I was reviewing my five pensions that I have but it was more complicated then I anticipated until I spoke to Lisa O’Beirne who explained all my options and made my decision more straightforward and it gave me confidence in how I wanted to invest my money. Lisa gave me options that my two previous pension company’s should have given but did not and I could have gone down a very wrong route. I have also had problems with one of my previous pension companies not releasing my money in time but Lisa has been there every step of the way. Lisa has rung me on a daily basis to keep me informed and has been very thorough and forceful to resolve this situation. Lisa is a credit to her company. It has been an absolute pleasure to do business with her, and I will miss our daily chats but I will definitely be speaking to her again in the future when my next policy is due.”

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Posted 4 years ago

“I would highly recommend The Retirement Service to others. As the response, help, and support that I received from them was excellent. Especially during these very unpredictable times, when many are enduring unforeseen financial losses. Kay (Martin) was highly professional, fought my corner, and ensured that the transfer of my pension fund was both safe, and secure. 10 out of 10.”

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Posted 4 years ago

“Lisa could not have been more helpful. Did not feel anything was too much trouble for her. Would definitely recommend.”

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Posted 4 years ago

“excellent help and information provided by Kay Martin”

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Posted 4 years ago

“I can not fault Kay Martin. Everything was clearly explained, she dealt with my changes of mind, and everything happened when she said it would. If the process had not been so clear and simple I might have delayed, and my small investments would be worth less today.”

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Posted 4 years ago

“Kay Martin, was excellent in dealing with my retirement plan, kept me informed at all times, until completion, well done and thanks.”

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Posted 4 years ago

“Well, everything went brilliant using The Retirement Desk. I had checked out all the reviews and even gone down the route to check if the company really existed at all. It look's like all the staff are very good on the reviews, but I was lucky enough to have Lisa looking after me and my pension pot. Lisa called regularly and even put a complaint into my original company about losing funds in the time it took them to transfer which we won. I am very pleased that Lisa and The Retirement Desk got in touch with me when I was considering what to do with my pension and who I could trust. All the very best for the future to Lisa and The Retirement Desk. Dave”

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Posted 4 years ago

“.I would have no hesitation in recommending The Retirement Desk. Kay Martin was excellent to work with and regularly updated me until completion.”

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Posted 4 years ago

“Would highly recommend The Retirement Desk. Lisa kept me updated every week and the process went through very quickly. Very pleased”

Helpful Report

Posted 4 years ago

The Retirement Desk is rated 5.0 based on 839 reviews