The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From my initial contact to the end i was very impressed with the speed of response and professionalism i received from Lisa O'Beirne.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Extremely helpful staff who didn't pressure me into making a decision, nor hounded me with telephone calls. Lisa O'Beirne was very professional and her care and due diligence were spot on.”

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Posted 8 years ago

“Very friendly and helpful Kept me fully informed of progress and reasons for any delays including chasing company doing transfere to new plan Very happy with service”

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Posted 8 years ago

“Lisa was responsive, without being pushy, giving the right information that I needed to make the correct decision. Other companies waffled, trying to make it sound complicated, but the Retirement Desk simplified the whole deal and I made my choice to go with them. Lisa was quick in modifying their offer to suit me, and I am very happy to recommend them. Its a huge decision to invest your Pension Pot, but The Retirement Desk gives you the confidence to make the best decisions.”

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Posted 8 years ago

“Lisa at The Retirement Desk kept me updated with valuations for different time-scales when I wanted them, until I felt that the time was right to commit myself. When I did, the whole process of drawing down my pension was made very straightforward.”

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Posted 8 years ago

“I have recently taken up an income drawdown arrangement. I asked the Retirement Desk to arrange quotes and organise the setting up of the scheme. Lisa dealt with all aspects, keeping me regularly updated with progress. The service was outstanding - efficient, knowledgeable and friendly. Highest recommendation.”

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Posted 8 years ago

“Was really professional and did what they said they would”

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Posted 8 years ago

“I want to thank the Retirement Desk and in particular Lisa O'Brien for all the help and understanding offered to me when my pension became due. I knew exactly what I wanted to do with it but found other companies and advisors most unhelpful Lisa knew straight away what I needed and sorted it immediately and kept me updated all the way. I would strongly recommend anyone to use the services offered by this company they were excellent.”

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Posted 8 years ago

“Thanks to Retirement Desk for a very prompt service .Took the headache away from filling in all those forms.Many thanks.”

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Posted 8 years ago

“I have been corresponding with Wendy for over a year and she has never once tried to push me to 'make a decision' (unlike many of the other companies who have contacted me). She has always been courteous and professional and has handled my (many) queries to my satisfaction. Happy to discuss further. David Keogh 07732-670320”

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Posted 8 years ago

“I have been lmpressed about everything from start to finish, your person in charge ""kay martin"" was superb and I would not hesitate using your company again ,,,,,thank you”

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Posted 8 years ago

“Kay Martin was completely professional from our first phone call to our last. I was given various options and all paperwork arrived very quickly and clearly marked and included a prepaid registered envelope. Kay kept me informed by phone have things were progressing . A very good service and I would be happy to recommend to my family or friends.”

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Posted 8 years ago

“Service really was excellent. Kay Martin handled my account, kept me informed every step via telephone and e mail. Well done retirement desk, John Jones North Wales”

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Posted 8 years ago

“I was very pleased with the service I received which was comprehensive, regular, and kept me updated at all stages of the process. Kay Martin, who organised everything, was great. She kept me updated by telephone and email, and documents arrived when she had stated they would. The service was professional, and cost me nothing as their costs come from the firm who manage the pension policy, not the consumer, and I would recommend this to anyone.”

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Posted 8 years ago

“Although when I was first in contact with the Retirement Line I didn't realise they were a 'broker' I decided to trust Kay and from the very beginning she was helpful and professional. She kept me updated all the way through the process and as I was very naive with regard to my options etc, she guided me every step of the way. I would thoroughly recommend this service.”

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Posted 8 years ago

“Clear and concise information given in a professional but friendly manner”

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Posted 8 years ago

“An excellent service, polite, attentive and helpful. We are most grateful to Wendy O'Beirne and her team. The rates Retirement Desk achieved were not only comparable with alternative advisors but were better. Thank You”

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Posted 8 years ago

“So easy everthing explained very good service thankyou so much Wendy o'brien”

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Posted 8 years ago

“A brilliant service and very quick. Kept informed all the way. Wendy O'Bierne was lovely, friendly on the phone, knowledgable and very helpful.”

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Posted 8 years ago

The Retirement Desk is rated 5.0 based on 839 reviews