The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lisa was really helpful and kept me fully informed about the progress of my pension applications throughout and answered every question I had about the process. It was a painless experience for me and I would recommend The Retirement Desk for their speed, communication and support in what could otherwise have been a daunting time.”

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Posted 2 years ago

“Fantastic company great communication and always very helpful, would highly recommend”

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Posted 2 years ago

“Very impressed by the service from Kay Martin, who navigated me seamlessly through the Annuity details I required. I was kept up-to-date at every stage of the process and I have no hesitation in recommending The Retirement Desk. First-rate!”

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Posted 3 years ago

“Kay was excellent at every stage. I am in very poor health so was looking at my options to stop or reduce work. She was very clear in all explanations but the main thing was unlike other companies I spoke with she listened to me and matched my needs perfectly. Retirement is a stressful process and Kay was there to answer every question about every document I was asked to sign.”

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Posted 3 years ago

“Kay made it clear in language i understood so that i could decide the best thing to do with pension. Once I'd decided, she did all the chasing on behalf & kept me up to date at all stages. I would definitely recommend the retirement desk”

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Posted 3 years ago

“The whole process went very smoothly. Kay Burley kept me well informed and did an excellent job”

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Posted 3 years ago

“I had a very good experience with the retirement desk from start to finish, everything was explained and the communications were great throughout, Kay Martin dealt with my pension transfer and I thank her for the help during the process, it was all done and the first funds appeared as scheduled with confirmation from both the new insurer and HMRC. Highly recommend the service to anyone who is thinking of using them.”

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Posted 3 years ago

“I received excellent service and advice from the Retirement Desk. Kay Martin was a pleasure to deal with, giving sound and clear advice, and has a friendly & professional manner. I would recommend the services of the Retirement Desk to family and friends.”

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Posted 3 years ago

“My contact was Kay, very personable and knowledgeable and in my experience very rare to find a truly competent company/agent. I found this here! regular updates and very happy with the service provided. Thankyou Kay!”

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Posted 3 years ago

“Kay was excellent from first contact to the finalisation of my pension arrangements. Very careful to make sure I understood all the options available to me and the pros and cons of each product. My pension is higher than that offered by competitors in the market place for the same product and payments have been prompt from day 1. I would have no hesitation in recommending them. First class service.”

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Posted 3 years ago

“I dealt with Kay who was excellent.”

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Posted 3 years ago

“Excellent service,”

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Posted 3 years ago

“Excellent service from receiving the quotation to receiving my pension. It was arranged very quickly but I was always given time to review all the details.”

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Posted 3 years ago

“By chance we came across this company, when we called, we were immediately put at ease, the member of staff that we delt with was Lisa who stayed as our contact from start to finish. She was extremely helpful and gave us all the figures and made it very easy to understand what I would get as a pension and any lump sum should I wish to take it, even when the pension companies took their time, she was on their case immediately. I was even pleased at the end after all was complete with my pension that she managed to get me compensation from both pension companies due to their lack of speed in dealing with my case. Highly recommended.”

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Posted 3 years ago

“The only reason I didn't put 5 was I never do it I think Kay Martin probably deserves it. I found her very helpful.”

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Posted 3 years ago

“I dealt with Lisa from start to finish, I can only say she was extremely efficient and very dogged in her persuit of my settlement. Aswell as been very down to earth, Lisa spoke in a tones I could understand. Such a brilliant find. Can't recommend retirement desk and Lisa more highly. J cull”

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Posted 3 years ago

“From the phone call kay put me at ease she worked out a plan for me and sorted everything out which took just a few weeks the weekly updated phone calls put at ease and kept me updated there was no pressure at all and no fees as they passed them to client. I Would highly recommend them just first class.”

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Posted 3 years ago

“Many thanks for your excellent work with a difficult pension provider. I am especially grateful to Kim, who kept continuous communication throughout, informing me of the status during a prolonged period, entirely due to the provider and not the Retirement Team. Thoroughly recommend your services, thank you and Kind Regards, Kevin”

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Posted 3 years ago

“The very helpful organisation, I have now used them twice to arrange Protected Retirement Plans as part of my Pension arrangements. No hard sell, no charges in my case, pleased to endorse them.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

The Retirement Desk is rated 5.0 based on 839 reviews