The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the staff at the retirement desk. Thank you for your valuable work. S Knaggs”

Helpful Report

Posted 7 years ago

“I was contacted by Wendy. She listened to what I wanted, explained what I wasn't clear about, and forwarded examples of how my needs could be met so that I was in a more informed position. At all stages I was kept informed as to progress. It was exactly the right level of contact. She was cheerful and friendly and I had confidence in her. This was an efficient and helpful service which I'm likely to use again. Lisa also deserves a mention for picking up a query I had. I left a message on your answerphone and she responded promptly. So thank you.”

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Posted 7 years ago

“From start to finish Lisa O'Beirne was excellent with both phone calls and E mails and would answer any question's and concerns I had along the way. The whole process from start to finish was made so simple because of her over seeing all aspects of the process.”

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Posted 7 years ago

“Originally asked them for quote, then decided to postpone retirement. Lisa diarised my new date and followed up at the correct time. Arranged everything and kept me informed, very efficient and friendly service.”

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Posted 7 years ago

“The service provided was excellent. Everything went through very quickly. I dealt with the same person, Wendy, throughout the whole process. She kept me up to date with developments without being intrusive. All the paperwork was done for me. I didn't have to get my own certified copies. They even sent a pre-paid "Post Office Tracked" envelope to return all the paperwork. I would definitely recommend The Retirement Desk!”

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Posted 7 years ago

“Lisa O'Beirne made everything simple and clear from the first communication. I cannot praise your company enough if all of your pensions officers are all as highly trained.”

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Posted 7 years ago

“I stumbled across the retirement by chance and I am so glad I did. I was having awful problems trying to sort my pension plans out. I was receiving poor advice, hidden consultancy fees and generally bad advice. My retirement desk advisor Kay Martin was absolutely brilliant. Everything was explained to me clearly and communication was excellent. I feel comfortable now with the knowlege that I have a good plan in place. I cannot thank or speak highly enough of Kay and I have recommended Retirement desk now to my friends and family.”

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Posted 7 years ago

“I was a tad nervous about handing over management of my pension pot but my fears were definitely unnecessary. Lisa at The Retirement Desk was so helpful, patient, reassuring and professional. I felt very confident that The Retirement Desk was the perfect choice. At no time did I feel pressured and Lisa always answered my many questions promptly and in a manner that was easy to understand. I am truly over the moon with outcome achieved by The Retirement Desk and would never hesitate to recommend them highly.”

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Posted 7 years ago

“excellent communication and delightful service...”

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Posted 7 years ago

“I couldn't have wished for a speedier or more efficient handling of my pension arrangements. Kay Martin dealt with it from start to finish, dealt with enquiries promptly, kept me up to date frequently and chased other pension fund holders, as necessary.”

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Posted 7 years ago

“Excellent service, quick and great communication”

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Posted 7 years ago

“I found the staff friendly and efficient and I felt I could have every confidence in them.”

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Posted 7 years ago

“Efficient and effective service that not only identified best deal for me but also readjusted the search as my ideas changed! Lisa has helped provide me with a decent return on my funds. I was so impressed that I introduced my wife to the service. Her pot was smaller and her needs were slightly more complicated. Whenb her purchase hit a hiccup it was Lisa that spotted it and worked with us and the provider to achieve a fair resolution. We are most grateful for the work done on our behalf and will not hesitate to recommend you to others!”

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Posted 7 years ago

“Lisa was really helpful from the word go. Very efficient and worked quickly to set everything up and kept me updated with every step”

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Posted 7 years ago

“Quick efficient service compared to other pension companies I had tried.”

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Posted 7 years ago

“Kay Martin was excellent, she answered all of my questions promptly and made the whole process of completing my drawdown pension easy to understand.”

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Posted 7 years ago

“No problems, very professional aproch on all aspects of retirement.”

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Posted 7 years ago

“Excellent service from yourselves especially Kay Martin who handled my Annuity”

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Posted 7 years ago

“Their attention was first class and they were able to answer all my questions”

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Posted 7 years ago

“Very co-operative and informative. Wendy was our liaison and kept us informed and updated every step of the way.”

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Posted 7 years ago

The Retirement Desk is rated 5.0 based on 839 reviews