The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 825 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick process fulfilled and explained.”

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Posted 2 years ago

“My husband and I have used the Retirement Desk 4 times now. We've found that they offer competitive rates and the team are friendly and very efficient.”

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Posted 2 years ago

“Complexity made simple. I had been wary of online investments so took a while doing research on various companies. I hated the fact that as soon as you made contact with a company they just bombard you with emails, trying to get your business. My main pension pot is government backed and hard to get out, if I wanted to. One of my pensions was a private type that I could get out and had reduced a bit over the last few years. I saw fees being taken out for the "management" of the funds with no growth, leading to a net loss. The retirement desk was one firm I contacted to deal with my pension, that gave me options. They explained the options and explained about my government pensions. (Other companies had just ignored my questions about this) The retirement desk were so helpful. You get a personal "agent" with a direct dial number. No call centres or people on the phone reading from a check list that don't have a clue if you have a query. I asked about their fees, which were openly explained to me where they are paid from. There were no hidden extras. My money was taken from my existing provider given to Legal & General to deal with as I instructed. I got my taxfree lump sum in a few weeks from start to finish. I was kept up to date at every stage by email and also by phone calls from L O' my agent.”

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Posted 2 years ago

“We had a very efficient but friendly consultant who kept us updated regularly and explained everything simply. I would definitely recommend her for "employee of the month"! I did tell her her over the phone that I would give her 11 out of 10 * I would recommend the company to famiky and friends.”

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Posted 2 years ago

“I was very pleased with the help I received from Lisa at The Retirement Desk, I was kept up to date with what was happening with my pensions and Lisa was very helpful if I called with any questions. I would definitely recommend this company to friends and family.”

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Posted 2 years ago

“I would highly recommend Kay she helped me from start to finish, kept me inform during the process via letter and telephone calls with update. Really pleased and would highly recommend her and this company. Thanks again Kay”

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Posted 2 years ago

“Lisa was really helpful and kept me fully informed about the progress of my pension applications throughout and answered every question I had about the process. It was a painless experience for me and I would recommend The Retirement Desk for their speed, communication and support in what could otherwise have been a daunting time.”

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Posted 2 years ago

“Fantastic company great communication and always very helpful, would highly recommend”

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Posted 2 years ago

“Very impressed by the service from Kay Martin, who navigated me seamlessly through the Annuity details I required. I was kept up-to-date at every stage of the process and I have no hesitation in recommending The Retirement Desk. First-rate!”

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Posted 2 years ago

“Kay was excellent at every stage. I am in very poor health so was looking at my options to stop or reduce work. She was very clear in all explanations but the main thing was unlike other companies I spoke with she listened to me and matched my needs perfectly. Retirement is a stressful process and Kay was there to answer every question about every document I was asked to sign.”

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Posted 2 years ago

“Kay made it clear in language i understood so that i could decide the best thing to do with pension. Once I'd decided, she did all the chasing on behalf & kept me up to date at all stages. I would definitely recommend the retirement desk”

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Posted 2 years ago

“The whole process went very smoothly. Kay Burley kept me well informed and did an excellent job”

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Posted 2 years ago

“I had a very good experience with the retirement desk from start to finish, everything was explained and the communications were great throughout, Kay Martin dealt with my pension transfer and I thank her for the help during the process, it was all done and the first funds appeared as scheduled with confirmation from both the new insurer and HMRC. Highly recommend the service to anyone who is thinking of using them.”

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Posted 2 years ago

“I received excellent service and advice from the Retirement Desk. Kay Martin was a pleasure to deal with, giving sound and clear advice, and has a friendly & professional manner. I would recommend the services of the Retirement Desk to family and friends.”

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Posted 2 years ago

“My contact was Kay, very personable and knowledgeable and in my experience very rare to find a truly competent company/agent. I found this here! regular updates and very happy with the service provided. Thankyou Kay!”

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Posted 2 years ago

“Kay was excellent from first contact to the finalisation of my pension arrangements. Very careful to make sure I understood all the options available to me and the pros and cons of each product. My pension is higher than that offered by competitors in the market place for the same product and payments have been prompt from day 1. I would have no hesitation in recommending them. First class service.”

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Posted 2 years ago

“I dealt with Kay who was excellent.”

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Posted 2 years ago

“Excellent service,”

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Posted 2 years ago

“Excellent service from receiving the quotation to receiving my pension. It was arranged very quickly but I was always given time to review all the details.”

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Posted 2 years ago

“By chance we came across this company, when we called, we were immediately put at ease, the member of staff that we delt with was Lisa who stayed as our contact from start to finish. She was extremely helpful and gave us all the figures and made it very easy to understand what I would get as a pension and any lump sum should I wish to take it, even when the pension companies took their time, she was on their case immediately. I was even pleased at the end after all was complete with my pension that she managed to get me compensation from both pension companies due to their lack of speed in dealing with my case. Highly recommended.”

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Posted 2 years ago

The Retirement Desk is rated 5.0 based on 825 reviews