The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

Write Your review

Tell us how The Retirement Desk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After having a bad experience with another company it was a pleasure to deal with Lisa .She always kept me informed about rate changes and delays due to issues beyond her control and always gave a first class service.”

Helpful Report

Posted 7 years ago

“The service I got from Kay was outstanding.The third party holding my monies were continually stalling and Kay never gave up chasing them on my behalf.Thoroughly recommended.”

Helpful Report

Posted 7 years ago

“There should be a box marked 'exceptional' to tick for the service I received. My consultant, Lisa O'Beirne went above and beyond to help me. Not once did I have to contact her to find out what was happening. She was always one step ahead of the game and was very sympathetic to my needs and for that I thank her greatly! I will certainly be recommending The Retirement Desk to others. Thank you again!”

Helpful Report

Posted 7 years ago

“The scheme administrators were a nightmare but through thewhole process Wendy was a voice of reason and we go there in the end.”

Helpful Report

Posted 7 years ago

“The Retirement Desk offered clear and comprehensible options for my consideration. Wendy O'Beirne was extremely patient with me throughout as I was very unsure what the best option was. She also kept me well informed of any changes that could influence my final decision. I feel The Retirement Desk obtained a really good deal for me - Many thanks.”

Helpful Report

Posted 7 years ago

“I have dealt with many IFA's through my career in accountancy. Lisa at Retirement Desk was friendly, quick, and efficient. She knew everything I wanted to know and was able to tell me the time scale to set up my plan, and the amount I would receive without the normal hard sell jargon associated with IFA's. I would recommend RD to all my customers.”

Helpful Report

Posted 7 years ago

“Kept me fully informed by regular phone and email contact throughout the process”

Helpful Report

Posted 7 years ago

“Excellent and prompt service throughout the process of transferring from an AVC and annuity plan from the Prudential. Lisa was highly supportive, friendly and helpful at every point.”

Helpful Report

Posted 7 years ago

“I had already done my homework on pensions, and knew what I wanted. I was very impressed by the fact that Kay Martin (my consultant) asked all the right questions, did not try to change my mind or sell me alternative products. The administrative side of things was handled very professionally, and remarkably quickly! Additionally, Ms Martin discovered an error in the transfer of funds from my previous investment company and obtained a refund of several hundred pounds on my behalf. I have not had a chance to recommend The Retirement Desk to any of my friends, but would not hesitate to do so if the opportunity arises.”

Helpful Report

Posted 7 years ago

“Sorting out pensions is quite a bewildering time as you are making decisions that will affect the rest of your life. I was in the middle of cancer treatment at the time so was not in the best frame of mind. You hear about the elderly being cheated by unscrupulous companies so I was unsure when contacting The Retirement Desk. I am happy to say that I was immediately put at ease by Lisa who gave me all the info I needed to check out my options. The whole process was taken from me and handled expertly whilst keeping me up to date with the progress. In fact, Lisa has just called me to advise that I will be receiving an extra payment that I would never have known about so I have no fear in recommending The Retirement desk to anyone in my position. I still have another pension to claim and will have no worries in using The Retirement Desk to arrange this when the time comes. Thanks again to Lisa and the rest of the team.”

Helpful Report

Posted 7 years ago

“Overall an excellent service. I did not have to do much.”

Helpful Report

Posted 7 years ago

“You gave me everything I asked for I'm very grateful thank you I would recommend you again to someone”

Helpful Report

Posted 7 years ago

“I was dealt with very professionally and all my many questions were answered promptly. It was a smooth and welcome service that I would not hesitate to recommend”

Helpful Report

Posted 7 years ago

“Everything was so easy and nothing too much trouble. I was dreading sotng our pensions and Lisa was so efficient that there were no issues at all.”

Helpful Report

Posted 7 years ago

“Needed to get pension sorted out, so I approached this company. The lady who dealt with my query was Lisa. Very professional and friendly. Kept me in touch throughout the whole process with calls and emails. Would highly recommend this company for dealing with private pension funds.”

Helpful Report

Posted 7 years ago

“The Retirement Desk provided an excellent service throughout and Kay Martin kept me up to date with progress on a regular basis, highly recommended.”

Helpful Report

Posted 7 years ago

“Hi all at the retirement desk. This is a thankyou mainly to Wendy. You have been absolutely marvellous during the (TWO)years that I messed you about so patient. Nothing but professional hope you continue to help many more people at this very risky time many thanks. Kind Regards Graham”

Helpful Report

Posted 7 years ago

“I required a fixed term draw down for my pension fund and Lisa O'Beirne kept me informed through the whole process and was quick to respond to any queries. Excellent service.”

Helpful Report

Posted 7 years ago

“I was delighted to speak to Kay Martin at the Retirement Desk when I was ready to look at pension options when I retired. Kay found a really good deal for me on a draw down pension which I didn't know about. I had a very modest pension pot which was treated just the same as if it had been very large. I found Kay very friendly and helpful and would have no hesitation in recommending her and the Retirement Desk to friends.”

Helpful Report

Posted 7 years ago

“I was Impressed with Lisa O`Byrne she kept me up to date at evrey step and Informed all parties of where we were at,I would highly recommend Lisa of The Retirement Desk as they have been fantastic in arranging my pension transfer and answered all my questions so well done”

Helpful Report

Posted 7 years ago

The Retirement Desk is rated 5.0 based on 839 reviews