The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I knew nothing about pensions but everything was explained to me clearly and patiently. I was kept totally up to date and my money came in earlier than expected. Thank you Kay for all your help”

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Posted 2 years ago

“Lisa has helped me 3 times in the last 7 years and I find her very helpful and excellent at keeping me informed of the progress of my cases. I’m very happy to recommend her to anyone requiring assistance.”

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Posted 2 years ago

“Kay and the team took me through the process carefully explaining any concerns. I can't thank them enough for their support and for getting me such a great annuity rate.”

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Posted 2 years ago

“Lisa looked after me so well and guided me through the whole process with calm friendly efficiency. She answered every email promptly, she liaised with the provider, chased up every stage of the process and kept me informed without me ever having to ask her what was happening. I could not recommend your service highly enough. It was a pleasure to deal with you.”

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Posted 2 years ago

“Quick to respond. Good clear service. On the case right up to completion. Highly recommended.”

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Posted 2 years ago

“helped me to purchase an annuity, explained every step of the way and all the diferent choices including one I didn't know about. Kept on chasing when my pension provider seemed to be stalling and got them to use emails rather than Post which with the strikes would have delayed the process too long. Would definitely recommend”

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Posted 2 years ago

“Outstanding service and a very professional attitude I would certainly recommend this company to anyone needing retirement advice”

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Posted 2 years ago

“First rate service, great communication and swift resolution to transfer of pension. Thank you”

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Posted 2 years ago

“I recently purchased an annuity through The Retirement Desk & was very pleased how the whole process was handled. I found Lisa to be very knowledgeable, friendly, helpful & very efficient. Thank you Lisa !”

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Posted 2 years ago

“I found this company online and I have to say they were more than helpful from the first contact. Lisa was very thorough and guided me through the procedure and constantly kept me updated during the whole process. Because the rates were changing all through August / September there were a lot of increases which Lisa kept me up to date with and finally got me a very good Fixed Term Retirement Plan which I would not have achieved without her expert guidance. Very good service would highly recommend.”

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Posted 2 years ago

“I dealt with Lisa at the retirement desk, she was first class from the minute go and kept me informed all through the process right to the very end, I would highly recommend them”

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Posted 2 years ago

“Kay was marvellous nothing too much for her would recommend 👌 to anyone goes beyond what anyone would expect 😊 simply marvellous”

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Posted 2 years ago

“Great experience. Made easy for you with lovely staff.”

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Posted 2 years ago

“Excellent advice and service provider very efficient customer liaison throughout transfer of pension funds. Kay and Lisa are efficient and courteous advisor’s I give high recommendations”

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Posted 2 years ago

“very pleased, keep informed of progress”

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Posted 2 years ago

“I had been dealing with a pension provider (Aviva) who had been giving me the run-around by (amongst other things) claiming not to be able to give me a quote on what my pension payout would be. In Mt first call with the Pension Desk, not only could they tell me what the Aviva payout would be, but also could tell me what other providers would offer from the same pension pot. Getting a better offer (from Canda Life) I decided to switch. The Pension Desk handled all of the transfer for me (at no cost to me); which all went as smoothly as silk. At every turn the Pension Desk offered highly professional, polite, speedy service. I would have no hesitation in recommending them.”

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Posted 2 years ago

“Quality service , very accurate in all information requested, I'd seriously recommend them to anyone who knows what they want”

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Posted 2 years ago

“Great service very happy with the all the correspondence Nice and easy to complete my pension.”

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Posted 2 years ago

“Excellent service that I would recommend to anyone asking me about pensions - Lisa could not have been more helpful, friendly or professional.”

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Posted 2 years ago

“From start to finish Lisa and her colleagues were great. They were clear and concise, allowing me to understand the pension maze and the many options now available. Once I made my decision on the plan best for me, they took all the stress out of it by doing all the organising and keeping me up-to-date with weekly calls and regular emails. Would highly recommend their team.”

Helpful Report

Posted 2 years ago

The Retirement Desk is rated 5.0 based on 839 reviews