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The Retirement Desk Reviews

5.0 Rating 825 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 825 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
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Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous
Anonymous  // 01/01/2019
Very good service from the Retirement Desk. Kay kept me informed all the way.
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Posted 2 years ago
I can't say enough about how well my pension policy was handled by Kay at the Retirement Desk. Like most, I was quite at a loss with my options, especially as I had several smaller policies to manage and consolidate. When I contacted Kay, she helped me, in quick order, to understand my options and opportunities, whilst not being demanding or pushy. Once I had identified the plan best suited for me, she gave me weekly updates on progress and generally set my mind at ease. It became a very pleasant experience!
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Posted 2 years ago
I had spoken to three other companies ,rIncluding my two pension providers(Pru and Royal London). Lisa O'Beirne laid everything out perfectly for me and the figures I was given were much clearer than the other companies. After a bit more delving,I decided that the clarity your company gave me swung It. Excellent service. Thank you.
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Posted 2 years ago
Kay has dealt with it from start to finish and could not have been more helpful
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Posted 2 years ago
5 Stars to Lisa O'Beirne who kindly nursed me through obtaining my annuity. Thank you to the Retirement Desk
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Posted 2 years ago
Couldn't have asked for such brilliant service I would highly recommend this company
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Posted 2 years ago
Excellent customer service. Efficient handling of the selection of my new pension provider following the conclusion of my current one. Would recommend most highly
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Posted 2 years ago
Great service from Kay and Lisa, they both kept me informed throughout the whole process , I would highly recommend using them. We had to combine three pension pots from two well known providers, to one endowment provider. Due to my circumstances I wanted a five fixed term with a guaranteed residual value. Dealing with the retirement desk was extremely easy, and straight forward.
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Posted 2 years ago
I recently used the Retirement Desk to arrange an Annuity from my pension. I am delighted to say that the service I received was exceptionally good, both Kay and Lisa kept me fully informed throughout the entire process, explaining everything in a concise and plain manner which is extremely helpful when this is not the sort of thing you deal with every day. I would highly recommend the Retirement Desk to anyone who is ready to release their pension pot.
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Posted 2 years ago
Efficient, no fuss, payments received quickly and higher than other quotes. Very happy
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Posted 2 years ago
Kay at the retirement desk was very helpful and professional kept me informed of what was happening at all times with my pension and good advice at all times. I would recommend retirement desk to anybody that needs help.
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Posted 2 years ago
From start to finish Lisa made the process of sorting out exactly the right retirement plan for me The process was very easy and I was kept informed how everything was going regularly and of any changes that happened wonderful service all round
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Posted 2 years ago
The retirement desk was great. Really good service. Very pleasant to deal with and efficient in chasing down the pension providers to do what they need to. Can't recommend highly enough
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Posted 2 years ago
Simply put, the service from The Retirement Desk and especially Kay was exceptional. An uphill struggle pulling together my various pension pots but at no time did Kay falter and pushed one of my providers and won! Can't recommend enough, don't try and do this on your own you'll loose more years off your life in stress. Even if you do succeed you will be no better off so let The Retirement Desk do the donkey work you won't regret it.
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Posted 2 years ago
Thanks to Lisa she helped me sort out my 2 pension .Not pushy her guidance and knowledge was a great help . I got quotes from 4 pension providers the retirement desk being the best ( the other 3 all big name providers) it had been on my mind what to do for the last 18 months but thanks to Lisa she sorted it out for me . Ones again THANKS LISA ( O'BERNE ) David walker
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Posted 2 years ago
I spoke to Kay MARTIN. Kay is very down to earth and answers questions in a common sense way of understanding. I could speak with her any time when free or would get straight back to me. I feel Kay is an asset to the company and would recommend them. My pension was sorted out, after Kay explained all of the different ways I could take it, very efficiently! Excellently dealt with!
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Posted 2 years ago
A very pleasant, no hard sell, experience . Seamless from beginning to end , with very reasonable Commission Charges . Having experienced hard sell Advisers in the past I can only say it was a pleasure to deal with the Retirement Desk.
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Posted 2 years ago
Very good. Kay handled my transaction and kept me informed on progress and guided me through what can be a very daunting experience. On the odd occasion Kay was not available other members of staff were able to step in and answer any issues. Have already recommended this company to friends in same position as me.
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Posted 2 years ago
I would definitely recommend using The Retirement Desk. Lisa was amazing with continual updates. Nothing was too much trouble. Thank you to The Retirement Desk
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Posted 2 years ago
Nothing was too much trouble for Lisa. Having two pensions to combine one of which made life difficult with complicated forms. Lisa guided me through the forms and made it easy for me. All through the process she kept me updated on progress also chasing up where required. Overall an excellent service. Thank you Lisa
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Posted 2 years ago
The Retirement Desk is rated 5.0 based on 825 reviews