The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 839 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All A1-OK. Lisa O'Breirne was exellent dealing with a very difficult Scottish Widows who will be reported to the ombudsman for bad administration unless they compensate us for lost revenue”

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Posted 2 weeks ago

“I am happy with the product proposed. Kay Martin was especially helpful in overcoming some difficulties encountered that were not the fault of Retirement Desk.”

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Posted 2 weeks ago

“I contacted The retirement Deck after seeing it advertised on my Google page. The consultant I first spoke to informed me of the options I had regarding an annuity that I wanted to, they told me that they would send me their information pack for me to go through. As I was impressed with the professional lay out of this info I contacted them again to start the process. It was Lisa O’Beirne who answered and from the very start I felt at ease, Lisa was very friendly and professional explaining the next steps in the process. Additional paper work for me to sign was sent and after it was returned to them all the pension companies where I had private pension sent me their acknowledgment paperwork for me to start the to enable all my pensions to be consolidated. In the meantime Kay Martin a consultant from The retirement Deck phone me letting me know now the process was going, again Kay was very friendly and professional. Communication from Lisa and Kay was very frequent letting me know the process things were in and putting my mind at ease as we all know there are a lot of pension scams out there. After a few weeks a letter and a phone call from Lisa informed me that my annuity had been set up and my tax free sum was being put into my bank account. The whole process arranged with Lisa and Kay was absolutely brilliant and was completed with out any problems, thank you again Lisa and Kay and The Retirement Deck, I will highly recommend you. Chris Benson”

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Posted 2 weeks ago

“A huge thank you to Kay at The Retirement Desk. Kay used a series of questions to narrow down the annuity options that were available. She was able to explain the products and answer any questions I had factually. She was then able to provide me with quotations and information of retirement products to fit my needs. Kay was exceptionally good at following things up and keeping me in the loop! We got there in the end!”

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Posted 3 weeks ago

“When I was looking to buy an annuity knowing this is my retirement pension I thoroughly looked and enquired at a lot of companies and thought The Retirement Desk was the one for me. Lisa OBeirne who guided me from the onset and explained everything to me in detail was excellent and was very helpful and true too her word about everything and found me a great deal. I would have no hesitation in recommending retirement desk to anyone looking to buy an annuity. Thanks again Lisa and also a mention and thanks to Kay who kept me informed when Lisa was away from her desk. Kind regards and best wishes for the future. Steve.”

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Posted 1 month ago

“Thank you very much for all the professional information, help and support throughout the process of securing my annuity Especially to you Lisa and Kay”

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Posted 1 month ago

“Lisa is superb if everyone was so efficient life would be so much easier .No waiting on hold quick response everyone 10 out of 10”

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Posted 1 month ago

“I have to thank the girls for sorting out my pension, Kay Martin and Lisa.they have always kept me informed and made it easy for me to get my money.thank you.”

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Posted 1 month ago

“It was a very busy time at work leading up to my retirement & The Retirement Desk looked after my pension application, finding the best value annuity, and doing all of the paperwork for me, making it a stress-free operation; so when I finally retired, my pension was sorted. The service was friendly, and I was always kept up to date with texts, emails & phone calls. I would recommend this service to anyone.”

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Posted 1 month ago

“Sorry for the delay in responding. The service I received from the retirement desk was first class. Kay Martin was brilliant, kept me informed at all times during the transaction, Even getting Reassure back on track when they went awry. 10 out of 10 Kay, would recommend you anytime. Thanks very much.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Very helpful. Informative and kept me up to date during the whole prosess, Kay Martin was a star!”

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Posted 2 months ago

“Excellent service above and beyond care and first class staff particular mention to Lisa obeirne who worked exemplary to make the process happen . Would I recommend them definitely no hesitation . Thanks retirement desk and thanks lisa”

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Posted 2 months ago

“I had Lisa handle my affairs. Such a wonderful lady to deal with. I was informed of progress on a regular basis and I cannot give enough praise here. Thankyou.”

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Posted 2 months ago

“Kay has been extremely helpful and keeps me informed all the time, thank you”

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Posted 2 months ago

“Very helpful without over complicating matters. Dealt with quickly and efficiently. Kept me regularly informed. Would definitely use again.”

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Posted 2 months ago

“I found both Kay and Lisa at the Retirement Desk extremely helpful, knowledgeable and pleasant - could not have wished for more!”

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Posted 2 months ago

“Amazing service from start to finish. Kay couldn't have done more to help. Great result and all sorted,thankyou”

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Posted 3 months ago

“Kay, the Retirement Desk representative, who dealt with my transfer of Pension Funds kept me up to date on all elements of the transfer both by e-mail and Voicemail. The last phase is now down to my new provider to provide me with the contract and final details of the expected payment.”

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Posted 3 months ago

“I can't begin to describe how very satisfied I have been with the service Lisa provided. At times there were unexpected hurdles that Lisa went over and beyond to help rectify. Sorting an annuity as a single woman for the first time in 40 years was completley overwhelming to begin with but Lisa helped to support and empower me throughout the process. I highly recommend this service.”

Helpful Report

Posted 3 months ago

The Retirement Desk is rated 5.0 based on 839 reviews