Restaurant Supply Store Reviews

Name: Restaurant Supply Store
Rating: 4.76

4.8 Rating 270 Reviews

94 %

of reviewers recommend Restaurant Supply Store

Company Reviews

Metrics

4.8

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Restaurant Supply Store 5 star review on 30th December 2022

John Crockett

Anonymous

Anonymous // 01/01/2019

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“Ordering was simple and follow up customer services was excellent, we were kept up to date with delivery dates and times. Driver called just before delivery so we were ready to accept delivery. Really good experience well done.”

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Posted 3 years ago

“Great product range and high-quality items that would be otherwise tricky to find. Shipping is timely and orders packed properly.”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“Very good and helpful staff only issue was didnt have a few items that I ordered but notified me quickly and dealt with it efficiently. Stephanie/Nick. Would use again.”

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Posted 4 years ago

“Nice website. Competitive prices and prompt delivery”

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Posted 4 years ago

“Great, friendly and helpful service”

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Posted 4 years ago

“Staff very helpful on the phone. Had a problem with the size of items purchased - labelling in catalogue misleading but had no trouble returning them and getting replacements. These were excellent”

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Posted 4 years ago

“Have used this store a few times now as I can't believe the value for money. I have ordered tablecloths which are the best quality ever, wash great and keep their shape, giving the appearance you would expect in a top restaurant every time. The service of this store is excellent with ordering and delivery within a couple of days. It's great to be able to place orders with confidence knowing what the company says they do”

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Posted 4 years ago

“guick and easy”

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Posted 4 years ago

“Excellent customer service, prompt and efficient service.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Great product and swift delivery”

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Posted 4 years ago

“Great Service and Products. Any question asked is always responded to very quickly. Cant fault Jon and Stephanie at all!”

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Posted 4 years ago

“very satisfactory thank you all.”

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Posted 4 years ago

“Excellent service and quality product.”

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Posted 4 years ago

“The product is great.”

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Posted 4 years ago

“Amazing customer service. Got a text to verify I had my delivery on a saturday morning. Only ordered Friday. Will defo use again. 5*”

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Posted 4 years ago

“Very good quality and packed well”

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Posted 5 years ago

“I felt the postage was extremely expensive. Regards, Ciarán”

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Posted 5 years ago

“one of my item a gravy jug was defective with a very rough edge around the cover. This edge catches and rough on the finger. I paid more than £21 for it. If I return it, I will be charged a minimum of £12+ which makes my jug rather exorbitant in price if I am to request for another or losses out more than half if I request a refund. This is terrible. I will not be ordering from this company again. Thanks.”

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Posted 5 years ago

Hi Doreen, If an item from your order is faulty, we replace it free of charge. If you had let us know about the issue, it would have been replaced within 24 hours.

Posted 5 years ago

Restaurant Supply Store is rated 4.8 based on 270 reviews