Restaurant Supply Store Reviews

Name: Restaurant Supply Store
Rating: 4.76

4.8 Rating 270 Reviews

94 %

of reviewers recommend Restaurant Supply Store

Company Reviews

Metrics

4.8

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Restaurant Supply Store 5 star review on 30th December 2022

John Crockett

Anonymous

Anonymous // 01/01/2019

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“Simple to order, speedy delivery, quality product.”

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Posted 6 years ago

“Goods received in good condition and delivered in good time. Delivery details were inaccurate and only included my first name. No surname or company name which gave a few problems when collecting from the drop off point”

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Posted 6 years ago

“Easy to use, quality as expected, quick delivery”

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Posted 6 years ago

“My email was replied to within 12 hours and I was then able to make my purchase which arrived within 48 hours very prompt service”

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Posted 6 years ago

“I am very happy with my plates which were for a garden party. They arrived on the day I specified, very well packaged. I had a few questions before placing my order and customer service was excellent. I will definitely be ordering again in the future.”

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Posted 6 years ago

“Good prices, fast delivery and excellent products”

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Posted 6 years ago

“3 items were smashed.”

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Posted 6 years ago

“Thank you great service”

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Posted 6 years ago

“Prompt delivery fair price good quality”

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Posted 6 years ago

“prompt shipment, good product”

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Posted 6 years ago

“The item is as ordered but I was horrified atthe extremely large amount of postage for such a small item.”

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Posted 6 years ago

Thank you for your review, I'm pleased that you liked the item ordered. A next day tracked courier service costs slightly more than the £6.95 that you paid. We prefer to show carriage separately rather than add some or all of it to the cost of each item on our website and pretend its cheaper (or even free) because our customers typically order several items and if we did that, we'd effectively be charging for carriage multiple times. A quick search of the internet for the item purchased, does reveal others selling it with cheaper delivery options, but the item itself is being sold for £6-£7 more.

Posted 6 years ago

“Good Quality unaible to resource locally. Checked in Glasgow much more expensive”

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Posted 6 years ago

“Delivery was on time. And product as expected.”

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Posted 6 years ago

“The items arrived on time and as described..great service..would most definitely recommend..well done 👍😁”

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Posted 6 years ago

“Well packaged and fast delivery. Item was perfect”

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Posted 6 years ago

“If your online items are out of stock why you do not update the website? So, the promised 1 day delivery been stretched to more than 2 weeks. Is it a way to persuade us to buy more expensive items? Finally, the requested order has been cancelled with you and placed with another supplier.”

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Posted 6 years ago

Thank you for your review. 90% of the products we sell are in stock for next working day delivery or come directly from the manufacturer, in which case the lead time is displayed next to the product. If we receive an order for an out of stock product, we immediately inform the customer and wherever possible offer an equivalent or better quality alternative at the same price. We only normally put something as out of stock if the lead time is long or unknown because new stock arrives hourly, but otherwise we keep those products showing for our regular customers and those in less of a hurry. If we receive an order for an out of stock product, we immediately inform the customer and wherever possible offer an equivalent or better quality alternative at the same price.

Posted 6 years ago

“Easy to use website, fast delivery and good product”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“Really quick delivery great service”

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Posted 6 years ago

“You were able to supply exactly what I was looking for and the items arrived the following day.”

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Posted 6 years ago

Restaurant Supply Store is rated 4.8 based on 270 reviews