Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.89

4.9 Rating 61,238 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 61,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The key arrived as advised. However, the cut of the key is slightly off. Sometimes it opens the drawers, sometimes it does not which is quite frustrating.”

Helpful Report

Posted 1 day ago

Hi there, We are sorry to hear there is an issue. We have emailed you to try and resolve this for you. Kind regards, Peter.

Posted 1 day ago

“The key I ordered was not the same as the original. I ordered using the maker's name(GIVI) & the number, the GIVI key would only go in one way the new keys wouldn't go in at all the profiles were different. I removed the lock & had to file the keys multiple ways to get it to work. On a Plus they arrived really quickly. Not sure if the website is key specific enough.”

Helpful Report

Posted 3 weeks ago

We're sorry to hear there was an issue. We have emailed you to follow this up.

Posted 2 weeks ago

“Unfortunately first two keys didn't work, which was a hassle. However, company very helpful and after I sent photos, which they requested, was sent two replacement keys which do work. Would have liked first keys to work without all the bother and hassle of having to go through process again.”

Helpful Report

Posted 2 months ago

Thanks for your feeback. It can be tricky to cut keys with precision based on a key image but we thrive to get it right first time, we're sorry it took a second attempt but we're glad to hear we did cut you the replacement keys you needed.

Posted 2 months ago

“A lot thinner than the original keys and I expect them to twist and fracture during use”

Helpful Report

Posted 3 months ago

Hi, We're sorry your not fully satisfied with the keys. We have not had any issues with these keys bending or twisting, however if your unhappy with the quality please return the keys back so we can issue a full refund.

Posted 3 months ago

“Really quick turn around - arrived well packaged. Sadly 3 of the 5 keys don't turn the lock - its likely that these are old locks - one key won't go in at all - two go in but don't turn (the helix keys) -two are perfect. I'll probably just drill one the lock on the one that won't go in at all - I've checked and numbers and brand are right - maybe its just a dodgy lock - I suppose this was a long shot anyway. I probably should just have bought new cabinet anyway - the filing cabinet ones were perfect”

Helpful Report

Posted 4 months ago

“Excellent service,but unfortunately the keys were too difficult to reproduce for my complicated lock.”

Helpful Report

Posted 5 months ago

“Arrived as exopected but sadly didn't work”

Helpful Report

Posted 5 months ago

“The keys didn't fit and wouldn't even turn in the lock”

Helpful Report

Posted 5 months ago

Hi Ann, We are sorry to hear this. We have emailed you on a couple of occasions about your order but haven't heard back. Please email us at admin@replacementkeys.co.uk to discuss this. Kind regards, Peter.

Posted 5 months ago

“The keys came quickly. Unfortunately one set doesn't fit the lock eventhough the numbers match.”

Helpful Report

Posted 5 months ago

Hi John, We're sorry to hear this. We have emailed you to try and resolve this issue. Kind regards, Peter.

Posted 5 months ago

“I didn't expect miracles. The key didn't fit the locker. But for a few pounds is was worth the gamble.”

Helpful Report

Posted 6 months ago

Hi there, We have emailed you to try and resolve this. Kind regards, Peter.

Posted 6 months ago

“Turns out that some Kawasaki key codes have three different keys associated with them. I received the most common one, but it was not the one that fit my bike. A different vendor explained the issue and sold me the other two keys. One worked so I could make a copy locally. Other than that, satisfactory price and turnaround time.”

Helpful Report

Posted 7 months ago

Hi Robert, I'm sorry to hear this. Please can you respond to the email we have sent you so we can resolve this. Kind regards, Peter.

Posted 7 months ago

“Neither key would enter lock and turn , some adjustments made with needle files and now good to go. Delivery and communication excellent!”

Helpful Report

Posted 7 months ago

“New requirement to upload a photo of key difficult for perhaps older customers like me. Luckily my son assisted me for students me”

Helpful Report

Posted 7 months ago

Thanks for this feedback. We will take it on board.

Posted 7 months ago

“Ordered 6 keys only 4 worked”

Helpful Report

Posted 7 months ago

Hi Paul, Sorry to hear about this error. We have emailed you to try and resolve this. Please get in otuch. Kind regards, Peter.

Posted 7 months ago

“Looked like right key on picture but didn't fit appliance. Didn't send back as not worth the postage.”

Helpful Report

Posted 7 months ago

Hi there, We're sorry to hear this. We have emailed you to try and resolve this. Kind regards, Peter.

Posted 7 months ago

“Brought keys for lockers and all good last 2 ordered unfortanately didnt open the locker CC943”

Helpful Report

Posted 7 months ago

Hi Darren, We have reached out to you on email to try and resolve this for you. Please get in touch. Kind regards, Peter.

Posted 7 months ago

“Unfortunately they don't work they arrived fast but might have to change the locks”

Helpful Report

Posted 8 months ago

Hi Alan, We have emailed you to try and help you resolve this issue. Kind regards, Peter.

Posted 8 months ago

“The service was very prompt unfortunately the keys don't work the key goes in the lock but won't turn both keys do the same thing”

Helpful Report

Posted 8 months ago

Hi Sandra, We're sorry to hear there is an issue with your order so we have emailed you to try and resolve this. Please do get in touch so we can sort this for you. Kind regards, Peter.

Posted 8 months ago

“Yes used them for my replacement keys for my nordrive roof rack bars key n103 unfortunately did not fit tip was slightly wider or thicker than the original although quick response sening them back and being reimbursed they couldn't supply the correct key fitting hence the 3 stars”

Helpful Report

Posted 9 months ago

“We received the incorrect item. We ordered 2No UT044 - Emka D Shaped 13mm Key but we received a key with a triangle end? I have attached a picture of the item received. Please can we be sent the correct item?”

Helpful Report

Posted 10 months ago

Hi John, I'm sorry there is an issue with your order. We have emailed you to try and resolve this. Kind regards, Peter.

Posted 10 months ago

Replacement Keys Ltd is rated 4.9 based on 61,238 reviews