Replacement Keys Ltd Reviews

Name: Replacement Keys Ltd
Rating: 4.89

4.9 Rating 61,238 Reviews

98 %

of reviewers recommend Replacement Keys Ltd

4.9

Based on 61,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Replacement Keys Ltd:

We sell Replacement Keys. We offer a comprehensive Key Cutting service with the largest selection of Window Keys, Desk Keys, Locker Keys, Filing Cabinet Keys and much more.

Visit Website

Email:

contact@replacementkeys.co.uk

Location:

Unit 3, Eden Court, Leighton Buzzard
LU7 4FY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering and service was very slick and the order arrived promtly. The problem I found was that the keys I ordered simply didn't fit the lock, despite applying lubrication etc and advised. I contacted the company and after asking for pictures promptly sent two more keys. I fitted but was very stiff, the other didn't fit at all. They were very accommodating, offering to replace again but frankly wasn't worth it. I got a key cut from an original unused key and it fitted perfectly although it cost £34 for one key, but it fitted. They offered to refund on sending the keys back but isn't worth the hassle and postage”

Helpful Report

Posted 4 weeks ago

“Unfortunately the keys don’t fit…”

Helpful Report

Posted 2 months ago

Hi there, We're sorry to hear this. We have emailed you to try and resolve this issue. Please get in touch. Kind regards, Peter.

Posted 2 months ago

“Been asked to revise the review however we ordered a key which did not fit the item when it arrived. We were asked to provide a picture of they key to the item. If we had had a key we would not have needed a replacement. So unfortunately I cannot revise my review.”

Helpful Report

Posted 2 months ago

We're sorry to hear this. We have emailed you to try and resolve this issue for you.

Posted 2 months ago

“Wrong keys sent, I've sorted the problem myself. Thankyou for your quick response. DJ Reason”

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Posted 4 months ago

“Quick delivery from time of placing order. Order process simple. Unfortunately when keys arrived they have been found to not be an exact match and have required rework / filing of certain aspects of the keys profile to enable them to be used.”

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Posted 5 months ago

We are sorry to hear there is an issue. We have emailed you to try and resolve this.

Posted 5 months ago

“Manners doesnt cost anything”

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Posted 6 months ago

Hi there, Please can you get in touch with us on admin@replacementkeys.co.uk so we can discuss this. Kind regards, Peter.

Posted 5 months ago

“Unfortunately didn’t fit to thick which isn’t their fault but I have informed them of the problem with no response”

Helpful Report

Posted 6 months ago

Hi Julie, We did try and get in touch with you but didn't hear back. We have now emailed you again and hopefully you will receive this and can get back to us so we can resolve this issue. Kind regards, Peter.

Posted 6 months ago

“The keys just about fit the door lock but they are incredibly stiff and difficult to insert and then extract.”

Helpful Report

Posted 6 months ago

I'm sorry to hear this. We have been in contact with you to resolve this issue.

Posted 6 months ago

“Je n ai pas reçu la clé demandée”

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Posted 10 months ago

Hi Marie, We have emailed you about your order. Kind regards, Peter.

Posted 10 months ago

“One key of the four keys worked and the other three did not.”

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Posted 11 months ago

Hi Don, I'm sorry to hear there is an issue. We have emailed you to try and resolve this for you. Kind regards, Peter.

Posted 11 months ago

“Arrived on time but didn't fit my John deere 2840 reg knv 895v reg August 1979”

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Posted 11 months ago

Hi there, I'm sorry to hear there is an issue with your order. We have emailed you to try and resolve this. Kind regards, Peter.

Posted 11 months ago

“Sent the correct number from the filing cabinet but the key didn't work on arrival.”

Helpful Report

Posted 1 year ago

Hi David, We're sorry to hear there is an issue. We have emailed you to try and resolve this. Kind regards, Peter.

Posted 1 year ago

“Didn't fit in our locks. Got refunded for the keys, but not for the shipping costs”

Helpful Report

Posted 1 year ago

Hi Willem, We're sorry we couldn't help you with a key on this occasion. Kind regards, Peter.

Posted 1 year ago

“Keys received within 24 hours of placing order, unfortunately they didn't work albeit original key number was supplied, keys were returned and email received in 2/3 days advising my account had been credited, one of these things, but great service.”

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Posted 1 year ago

“The keys that I ordered for the small cash box as per number on the lock, did not work. So for me it was an utter waste to money.”

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Posted 1 year ago

Hi Yoginder, I'm sorry to hear there is an issue with your order. We have emailed you to try and resolve this. Kind regards, Peter.

Posted 1 year ago

“Keys never arrived we waited 10 days on site, in the end they sent a set to our home address”

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Posted 1 year ago

“Bought an M key for a roof rack And it didn’t fit .”

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Posted 1 year ago

Hi there, It looks like you have ordered the wrong key. Please see our email about resolving this issue. Kind regards, Peter.

Posted 1 year ago

“Bit of a strange review was going to give a 3 star review then a 2 star review but had to give a 1 star review. The site is good easy to order delivery was 2 or 3 days but had to pay for delivery whereas it you use a site like ebay for a replacement key it would be free. No big deal. However when the key came we found that it did not work - even though we gave the correct key code etc hence the 1 star review. So the site works, looks good seems like a decent company but the product that I brought did not work for the TowBar I was trying to remove. So clealry something has gone wrong.”

Helpful Report

Posted 1 year ago

Hi there, We are sorry to hear there is an issue with your order. We have emailed you to try and resolve this. Please do get in touch with us. Kind regards, Peter.

Posted 1 year ago

“I ordered a spare key for my new post box which is fixed on the wall near our front door. Although I quoted the correct key number and purpose, the key which was supplied didn't fit. I threw it away rather than get into an argument about its specification.”

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Posted 1 year ago

Hi John, We have emailed you to try and resolve this issue. Please do get in touch. Kind regards, Peter.

Posted 1 year ago

“The keys did not fit the lock. The reference was correct because it was the first thing I checked”

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Posted 1 year ago

Hi there, We have emailed you to try and resolve this issue for you. Kind regards, Peter.

Posted 1 year ago

Replacement Keys Ltd is rated 4.9 based on 61,238 reviews