Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,606 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 8th March 2025

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and quick delivery.”

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Posted 2 years ago

“Good quality products at competitive prices. Very helpful when I had a question. Recommended”

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Posted 2 years ago

“I ordered two doormats which unfortunately were sold out. Remlands called immediately to let me know and asked if I wanted to cancel. I loved the doormats so much, I waited for them to become available. They kept me informed. Great customer service. Would use them again!”

Remland Carpets & Flooring 5 star review on 30th June 2022

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Posted 2 years ago

“Easy to order, very quick delivery. Good product, easy to lay. Looks good. Many thanks”

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Posted 2 years ago

“Excellent choices on their website and good prices in the sale. The ordering and delivery went very smoothly. From ordering to having my new bathroom vinyl fitted took just 3 days! It was all the more amazing as they are in Folkestone, Kent, and I'm in Cumbria! Thank you, Remland Carpets.”

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Posted 2 years ago

“High quality and staff easy to work with.”

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Posted 2 years ago

“Very pleased with my large choir door matt. Speedy delivery and well packed”

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Posted 2 years ago

“Great company to order from order arrived very quickly and when I had a query there online help was brilliant answered my question right away I’ll definitely be using this company again”

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Posted 2 years ago

“Brilliant service and great flooring. Very easy to order and delivery was fast. Perfect, very happy.”

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Posted 2 years ago

“Fantastic vinyl flooring, really nice quality and looks fab. Really good communication on progress of order.”

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Posted 2 years ago

“Service outstanding including aftercare, very helpful from start to finish. Outstanding value.”

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Posted 2 years ago

“This purchase was perfect but there are other products on offer with minimum lengths which exceeds my needs. To get the fifth star, please sell flotex by the metre, not a min of two metres.”

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Posted 2 years ago

Hello Anthony, Thank you for taking the time to share your experience with ordering from us! Thank you for your recommendation, we apologise for any inconvenience caused by the minimum order on the Flotex, however we have had to set this in place due to extra costs supplied by the manufacturer for anything less than 2m x 2m. We are glad you are happy with the products provided and hope to see you online again soon!

Posted 2 years ago

“It took around 3 months to get the vinyl bathroom flooring we wanted .. never again will we order from you”

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Posted 2 years ago

Hello Kenneth, Thank you for taking the time to review us. I am really sorry you are not happy with the delivery time on the order. The vinyl flooring you purchased is made to order and states this in the product description. We rang and emailed you to ensure you were up to date with your order and to keep you posted. I do apologise for the waiting time but this was out of our control as the flooring is made to order. We have taken your feedback onboard and will use it to improve our operations in the future.

Posted 2 years ago

“Helpful on the phone. Rapid delivery, well packaged. Lovely product.”

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Posted 2 years ago

Hello Lucy, Thank you for leaving us a 5 star review and taking the time to review your experience with us! We are pleased you are happy with the item and the service provided!

Posted 2 years ago

“Easy to order, quick delivery and carpet looks amazing. Very happy”

Remland Carpets & Flooring 5 star review on 17th June 2022

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Posted 2 years ago

Hello Gillian, That's fantastic to hear! Thank you for the lovely feedback for Remland Carpets and the five star review.

Posted 2 years ago

“I can’t praise this company enough. After a problem with part of my order being mislaid by the carrier, I contacted Dexter (in Sales) and the problem was rectified. I am now in possession of the 3 boxes of Flotex that I ordered. Many thanks to all concerned. 😊”

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Posted 2 years ago

Hello Ann, Thank you so much for your very kind review and for being so understanding with one of your packs being misrouted from Forbo. We are so happy to hear you are pleased with the service and product received! We hope to see you online again soon 😊

Posted 2 years ago

“Good price, quality and service. I am very happy with my floor.”

Remland Carpets & Flooring 4 star review on 13th June 2022

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Posted 2 years ago

Hello Anna, Thank you for taking the time to write a review about our service and product received. We are really pleased you are happy with the product and service provided!

Posted 2 years ago

“Good quality carpet, delivery was wuick, processing was quick and easy. No problems at all”

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Posted 2 years ago

Hello Engin , Thank you so much for your very kind review. We are so happy to hear you are pleased with the service and product received! We hope to see you online again soon 😊

Posted 2 years ago

“We ordered an 8.5m x 4m roll of luxury vinyl. The service and delivery was 5 star, though not sure how a lot of people would have been to have got the delivery to where they wanted it as it needs 2 people and there was only a single delivery driver. The reason for the 1 star is that I was short-changed. We only got 7.75m x 4m which meant we could not cut the roll up as we needed and had a lot of wastage. I sent an email asking for the money back for the 3 sq meters that we were short-changed (ignoring that we lost several more square meters wastage because we couldn't cut it as we wanted). The company didn't have the courtesy to reply to my email (nearly 2 weeks now), which is disgusting, given that they are at fault. I strongly suggest you measure the full length before cutting it if you can. We didn't have that luxury as we didn't have a space to roll it out fully. Maybe they will reply now I have had to give this review.”

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Posted 2 years ago

“delivered to an address in basildon not to me in ilford,i cant understand why. i still waiting for my refund after a week of asking to cancel the transaction....”

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Posted 2 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,606 reviews