Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,627 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

Write Your review

Tell us how Remland Carpets & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Remland Carpets & Flooring 5 star review on 4th April 2025

930

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flotex carpet planks were easy to lay & look good only finished laying down the carpet tiles yesterday but the dinning room tiles were put down in 1986 & are still wearing well.”

Remland Carpets & Flooring 5 star review on 22nd February 2024

Helpful Report

Posted 1 year ago

“Remland customer service was excellent as I changed my order from initially buying a thicker, heavier laminate plank to this flooring instead when I found it after on the website. No complicated cancel & refund process, my order was simply & quickly changed via the live chat : ) A reduced delivery price made this a no brainer deal (most appreciated as others are charging £40+ which is ok I suppose on a large amount of flooring but I only needed 2 boxes) & as this was in the warehouse stock available for immediate delivery I got it 2 days later ...perfect! Thank you, very happy & would recommend your company without hestitation!”

Helpful Report

Posted 1 year ago

“We have always found Remland Carpets to be excellent. Product is exactly what we wanted and delivery was spot on - would highly recommend.”

Helpful Report

Posted 1 year ago

“Ordered a small piece of vinyl. Cost £16.95 for postage which was approximately 50% of the cost of the vinyl. Ridiculous. Still haven’t received it, no idea who the carrier is and no tracking details.”

Helpful Report

Posted 1 year ago

“Good choice of products on the website, competitive prices, helpul staff with my queries on the phone, quick delivery and it arrived in good condition, no problems.”

Helpful Report

Posted 1 year ago

“Brilliant quality carpet reasonably priced as well”

Helpful Report

Posted 1 year ago

“Not very happy with the thickness very thin compared to other vinyls I've had in the past”

Helpful Report

Posted 1 year ago

“Really happy with the quality of the flooring from remand carpets. Great price, quick delivery. Would definitely recommend.”

Remland Carpets & Flooring 5 star review on 19th February 2024

Helpful Report

Posted 1 year ago

“Superb price and service but never ever got the promised sample before ordering!”

Helpful Report

Posted 1 year ago

“Very pleased with the flooring I bought from Remland carpets! It fitted so well into the bathroom and I think it will look nice for years.”

Helpful Report

Posted 1 year ago

“Haven't used it yet as we are undergoing a bathroom refurbishment! Slightly disappointed as it is not as shown with small fish all over it! As it is with the fish being large ones in random places I am not going to see many! Delivery was as expected thanks.”

Helpful Report

Posted 1 year ago

“No problems with delivery. Never laid vinyl but did it in the end without too much trauma!”

Remland Carpets & Flooring 5 star review on 16th February 2024

Helpful Report

Posted 1 year ago

“Once order was placed I was kept updated on the progress of my order until delivered which was very quickly.”

Helpful Report

Posted 1 year ago

“Used them for mail order for a piece of speciality vinyl. It arrived as promised very well wrapped and by overnight courier, DX. The material was easy to trim yet felt substantial. We are very pleased to heveused Remlanf.”

Helpful Report

Posted 1 year ago

“I purchased Leoline Velvetex Vesuvio Black Stone vinyl from Remland. I was very impressed with the quality of the product and how realistic the stone tile looks. Service and delivery was also very good. I would've left a 5 star review if it hadn't been for the fact that the cut length of the vinyl wasn't straight which left a small gap at my kitchen plinth. Thankfully my fitter managed to cut in a piece to hide the problem. When I highlighted the issue to Remland customer service they apologised for the inconvenience and refunded a token amount as a gesture of goodwill.”

Helpful Report

Posted 1 year ago

“Great product selection and communication with the Remland team. I bought vinyl which looks fantastic. Very happy with the product, delivery and support [to arrange delivery].”

Helpful Report

Posted 1 year ago

“Great service and good delivery”

Helpful Report

Posted 1 year ago

“I love the piece of vinyl for my bathroom, it looks fabulous, was easy to work with and feels very comfortable under bare feet.”

Helpful Report

Posted 1 year ago

“Very good service. Very efficient and when I got the measurements wrong this was quickly adjusted and a refund sent Very soon.”

Helpful Report

Posted 1 year ago

“Very good carpet”

Helpful Report

Posted 1 year ago

Remland Carpets & Flooring is rated 4.8 based on 4,627 reviews