Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,610 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 8th March 2025

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful oak thresholds were just what we needed! Excellent personalised customer service throughout, from changing my order at the last minute to chasing the courier for me. Highly recommended!”

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Posted 3 years ago

“Bought 2 lots of entrance carpet...superb website easy paying great delivery exceptional quality.... cant get better than that”

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Posted 3 years ago

“Fantastic service from start to end! Great quality, value for money flooring which looks amazing!”

Remland Carpets & Flooring 5 star review on 8th April 2021

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Posted 3 years ago

“Carpet tiles cane really quickly, just what we needed. Receiving the samples was really good service too, to get an idea what they look like”

Remland Carpets & Flooring 5 star review on 6th April 2021

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Posted 3 years ago

“3rd time I have used them and they are very reliable and good friendly service.”

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Posted 3 years ago

“Absolutely love our new flooring. Looks just like tiles, seems hard wearing as well. Fantastic customer service and quick delivery. Will definitely purchase from again.”

Remland Carpets & Flooring 5 star review on 5th April 2021

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Posted 3 years ago

“Thankyou for delivering my vinyl without damaging it. Great service. The vinyl I bought was great price. Quality and looks lovely. Well recommended”

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Posted 3 years ago

“Very quick delivery and great quality lino. Absolutely love it.”

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Posted 3 years ago

“Remland Carpets got us out of a tricky spot with their excellent selection, great customer service and fantastic delivery speed. We've been doing up our kitchen and it took us a long time for our fitter to discover that our original choice of floor was no longer available. Thanks to Google we found Remland Carpets pretty quickly and found a few options we liked, with a nice range of price points. We phoned up Remland to confirm what was in stock and what delivery times were like. Their help on the phone was really good, and I was really impressed when they said around a week, as we'd heard much longer lead times from other sellers. The flooring arrived in good time, and we're really pleased with how it looks. And very grateful to Remland Carpets for making the whole experience easy and straightforward.”

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Posted 3 years ago

“Quick delivery and high quality product”

Remland Carpets & Flooring 5 star review on 4th April 2021

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Posted 3 years ago

“Really pleased with the vinyl flooring we ordered. We haven't laid it yet as we are waiting for our new cloakroom to be fitted. Very easy website to order from and we were kept informed of delivery by email. Would definitely use again and reccomend”

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Posted 3 years ago

“I knew what I was looking for so was trying to find best deal. Remland were competitively priced and free delivery for orders over £75 which was great for first order. Unfortunately i hadn't ordered enough flooring (rookie error) so had to make an additional order. With second order I hadn't met minimum amount to qualify for free delivery which was unfortunate. With first order, delivery was fine. Was kept fairly well informed. Although judging by delivery driver's demeanor he was having a bad day! Order process so far for second order has been the same. Here's hoping by the time it is due to arrive Mr Delivery will be having a better day! There was some damage to the planks but not enough to warrant reporting or need replacement as they could be accommodated when fitting. I haven't had to have any contact with people. All straightforward ordering online and obviously I've already offered repeat business!”

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Posted 3 years ago

“Excellent quality floor covering, easily ordered and very prompt delivery. Will certainly use Remland Carpets for any future floor covering and fully recommend them.”

Remland Carpets & Flooring 5 star review on 3rd April 2021

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Posted 3 years ago

“Not sure what to expect from online shopping I need not have worried. From the start and the acknowledgment it only got better until there was a problem with the delivery, alarm bells ringing but need not have worried. Called direct to Remland and spoke with a charming young lady who advised me that she would get back ASAP. Second phone call and the delivery company had not replied that was the reason for the delay. After more assurances told that the delivery would not be for three days. Later the same day delivery arrives. Phoned again to advise of the delivery to the surprise of the receptionist and again more apauligies which were not required as the young lady had done more than required for the company and their client. Would I recommend Remland Carpets, with staff like that taking time and effort to keep the clients up to date a large YES.”

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Posted 3 years ago

“great service, and someone on the other end of the phone even in lockdown, essential these days, love good comms..thumbs up.”

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Posted 3 years ago

“Absolutely no issues with Remland Carpets, asked for samples which were sent promptly, then picked the flooring and it was delivered a couple of days later. Easy hassle free process.”

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Posted 3 years ago

“Brilliant service fast and reliable items arrived in perfect condition packaged very well would use again in a heartbeat”

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Posted 3 years ago

“It was very easy to find what I wanted and I am delighted with the floor covering. The underlay was not quite what I expected, as it seemed to be a bit brittle but with the vinyl placed on the top, it does give a slightly springy feeling, which gives a very comfortable feeling to the floor. Both products arrived much quicker than I expected and were well packed. The whole process of shopping with Remland was very easy and I would certainly use them again.”

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Posted 3 years ago

“Really efficient and fast delivery what I liked was when you asked for a sample you got a whole tile so it's much easier to picture what it will look like thanks”

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Posted 3 years ago

“As usual they provided an excellent service at a great price”

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Posted 3 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,610 reviews