Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,606 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 8th March 2025

924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Notification of order dispatched should make it clear which items of the order have been dispatched and not give the impression that all items have been dispatched when in fact they had not.”

Helpful Report

Posted 6 years ago

“At time of ordering, was not told goods were out of stock even though payment was taken. Luckily,goods were evntually delivered direct from the factory which is in my home town.”

Helpful Report

Posted 10 years ago

“Pleased with efficiency of ordering & service but did not realise the delivery time would be a possible 3 day window - this is not at all practical! Packaging of vinyl was also poor - it was rolled right side out and wrapped in flimsy plastic which was torn in numerous places so surface of vinyl could easily have been damaged. Although I'm pleased with the price & everything worked out OK this time I would be inclined to look elsewhere for future purchases.”

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Posted 10 years ago

“Delivery appeared slow, when product arrived there was insufficient packaging therefore item damaged.”

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Posted 10 years ago

“Tiles arrived last week still awaiting adhesive”

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Posted 11 years ago

“Excellent sales service and advice, however the order was picked incorrectly and some of the items were sent wrong Although this was a small error it lead to some difficulty on installation as I did not have the correct parts to install my vinyl flooring I operate a small home improvements company and pride myself on the excellent service that I provide to my clients, but unfortunately this lead to me having to make a second call to my job to fix the correct door bars I seem to get problems when ordering products online for my business inspite of taking great care when ordering, Unfortunately this has now become something I have to consider very carefully when sourcing materials online, as a small error can cause frustrating delays in my progress.”

Helpful Report

Posted 12 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,606 reviews