Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,630 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 11th April 2025

915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and decent price. Excellent customer service and prompt delivery, thanks”

Helpful Report

Posted 1 year ago

“I ordered 8.7m off of a 5m roll of carpet, the delivery advice noted that the carpet weighed a total of 90kg. When it arrived the delivery driver who was only a young lad couldn't even get it out of the van. My wife and I (both 70+) struggled to help him unload the carpet and get it into the house. In hindsight, I should have refused to accept the delivery. Whilst you didn't directly deliver the carpet I think it is your responsibility to ensure that your courier employs adequate levels of manpower for the consignment.”

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Posted 1 year ago

“Great service. Fantastic delivery. Will recommend to everyone”

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Posted 1 year ago

“Made an order- no response about delivery so telephoned company.Was informed it would arrive within 48 hours.No other notification. Then got an email from DX Express with delivery date.Order didnt arrive and made 3 further calls to Remland.Quite a rude response so we asked for delivery payment to be refunded.Order arrived one week late! Bad communication and DX Express were terrible.”

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Posted 1 year ago

“Happy with the service happy with the tiles happy with the delivery happy happy happy”

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Posted 1 year ago

“Great service - quick delivery which is great for me as I’m always shopping at the last minute. Delivered in 4 days.”

Remland Carpets & Flooring 5 star review on 3rd December 2023

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Posted 1 year ago

“Excellent service and great value for money delivered as arranged would highly recommend company and this carpet!”

Remland Carpets & Flooring 5 star review on 2nd December 2023

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Posted 1 year ago

“Excellent service & fabulous vinyl. Thank-you”

Remland Carpets & Flooring 5 star review on 30th November 2023

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Posted 1 year ago

“Ordering online was easy from start to finish! Website easy to navigate too....thank you Remland!”

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Posted 1 year ago

“On the whole a good experience. I reached out to the online chat for availability a few times and each time they were pretty responsive on one occasion the online chat was in effective so I called and got a knowledgeable person. The free samples were delivered on time and a good size and quality. Delivery occurred as expected. The worst part was the delivery part just dumping it at the back door without even knocking and it was raining luckily it wasn’t a carpet although well wrapped! Would use again would prefer a different delivery partner though”

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Posted 1 year ago

“Extremely helpful - I needed a delivery quickly, they provided a quotation and arranged delivery promptly. The product quality if very good and a good price. We were so happy we purchased a second batch to complete another area, again excellent service,”

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Posted 1 year ago

“The carpet I ordered is perfect! Lovely and thick and soft, really good quality at a great price! I'm really pleased with it!!”

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Posted 1 year ago

“SO pleased with my red coir doormat! Delighted to have found Remland Carpets. Easy to order, came quickly, absolutely beautiful red and good quality too.”

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Posted 1 year ago

“Excellent quality and beautiful design. Reliable delivery”

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Posted 1 year ago

“Lovely vinyl, just as it states. The shop very kindly sent us photos of the samples to help with our colour decision the same day. Thankyou for being so efficient”

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Posted 1 year ago

“Great selection, easy ordering, clear communication about the delivery, environmentally friendly packaging, great quality product. Can recommend”

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Posted 1 year ago

“Excellent service, exactly as ordered. Thank you”

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Posted 1 year ago

“Without doubt one of the best shopping experiences I've ever had. Thank you :o)”

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Posted 1 year ago

“Although I ordered the wrong floor, Sophie was brilliant and helped me organize the return. Would definitely use them again!”

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Posted 1 year ago

“I looked everywhere for a bright colourful Lino for my loo,, I found this at rimland carpets and it is much better in the flesh absolutely love it , easy to order quick prompt delivery ,, highly recommend rimland carpets 5 star service,,”

Remland Carpets & Flooring 5 star review on 19th November 2023

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Posted 1 year ago

Remland Carpets & Flooring is rated 4.8 based on 4,630 reviews