Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,606 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

Write Your review

Tell us how Remland Carpets & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Remland Carpets & Flooring 5 star review on 8th March 2025

924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do like the flooring however it is very thin so hoping it lasts a good few years”

Helpful Report

Posted 1 year ago

“The help on the phone was good. The product was good. The cutting wasn't great as 1 piece came 65mm too short but they have offered a refund or replacement. A bigger problem that is partly my fault is that I didn't check the email confirmation of my phone order, and 'powdered' had been changed to 'polished' concrete which is a very different colour. I haven't mentioned this to Remland yet as I feel a bit stupid for not checking carefully enough.”

Helpful Report

Posted 1 year ago

“Order placed. Delivered on time , staff very helpful & caring”

Helpful Report

Posted 1 year ago

“I cannot fault remlands, at first I went into store and they advised on my product and the amount required for the job, they advised also that it was cheaper to order it on line to cut cost if we were fitting it ourselves. Helpful, friendly and fast delivery when ordered on line. Thank you ***”

Helpful Report

Posted 1 year ago

“Great company, nice dealing with the staff online. Appreciate the idea, that as little as possible goes to waste, not so happy with the driver, same one as last time, not happy then either. Drops the rolls, take quick pic and is gone before you even have time to check the packaging. Happy with the carpet though.”

Helpful Report

Posted 1 year ago

“Attractive appearance, easy to order, fast delivery. Pleased with result”

Helpful Report

Posted 1 year ago

“Vinyl came and was in good order but we haven't laid it yet The design looks good and the colours are spot on , which is good as in other companies the webcolours were nothing like the actual colours Kit”

Helpful Report

Posted 1 year ago

“Good communication on delivery.”

Remland Carpets & Flooring 4 star review on 3rd April 2023

Helpful Report

Posted 1 year ago

“Luckily the carpet planks are perfect and as expected but when they were delivered the boxes were damaged!”

Helpful Report

Posted 1 year ago

“Happy with the quality of the vinyl . Good communication to . Only one slight complaint the vinyl was not left in my requested location it was left by my front door for hrs at risk of being stolen . But happy with my purchase and overall good to deal with . Will be happy to use again 👍”

Helpful Report

Posted 2 years ago

“Samples good size, took a while to arrive, as did the flooring. All ok, prices competitive. Would use again.”

Helpful Report

Posted 2 years ago

“Product and price ok . Delivery took a week for one box of tiles and cost £14.95… so probably won’t use again”

Helpful Report

Posted 2 years ago

“Delivery was good ,the product was good and a good price.”

Helpful Report

Posted 2 years ago

“Excellent service, quick delivery and very nice quality product. Very pleased”

Helpful Report

Posted 2 years ago

“the mat is as described, the colour is not as grey as i expected it could be called brown in certain lights.. but OK”

Helpful Report

Posted 2 years ago

“Very simple to order and updates on delivery times although took slightly longer than expected. Flooring looks great - good quality and value for money.”

Remland Carpets & Flooring 4 star review on 7th November 2022

Helpful Report

Posted 2 years ago

“Overall service was ok, had to wait for delivery when it turned up, didn`t follow requested instructions, just dumped it on driveway. Very good prouduct.”

Helpful Report

Posted 2 years ago

“Okay but did not like the out of date adhesive put me and my customer back”

Helpful Report

Posted 2 years ago

“Great fast delivery, although the outer package was damaged by the delivery company the product was ok once opened.”

Helpful Report

Posted 2 years ago

“i used altro walkway 20 to do the floor of my van . The colour is called waterfall and it looks pretty durable too and should be easy to keep clean. Remland emailed me when it was ready to collect. Good service and s great product.”

Helpful Report

Posted 2 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,606 reviews