Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,563 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 4 star review on 27th January 2025

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and service spoiled by poor delivery. The vinyl is great quality and the samples and ordering process were great but the delivery experience is very poor. I expected a text or for the driver to ring the door bell but instead I found the roll dumped in the front yard with a big bend in it. I understand that it is almost impossible for one person to carry a 5m roll and has to hoick it over their shoulder but this inevitably damages the vinyl in the pinch point. Fortunately the damaged point is close to the edge of the room so hopefully it won’t rip further but not ideal. I’m sure you’re aware of these issues as you very clearly warn customers they can’t complain about damaged goods unless it is pointed out to the driver. No wonder he ran away.”

Helpful Report

Posted 1 year ago

“Really nice looking bathroom now, half priced flooring easy to lay, thankyou so much”

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Posted 1 year ago

“Thank you for a great price and delivery on Tessera floor tiles. Excellent customer service 👍”

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Posted 1 year ago

“Very good quality flooring and easy to fit in a complicated small space.”

Remland Carpets & Flooring 5 star review on 21st August 2023

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Posted 1 year ago

“Cost was competitive and delivered on time however the grey coloured choir mat I ordered was delivered as a brown mat. Not too happy.”

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Posted 1 year ago

“Good site and pleasant staff”

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Posted 1 year ago

“Remland Carpets went above and beyond to get the vinyl flooring to us in time for it to be fitted . Very tight timeframe but they did it 👏. Have used them on 3 separate occasions now and would highly recommend them 👍.”

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Posted 1 year ago

“Loved it so easy to layout”

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Posted 1 year ago

“Excellent service pleased with our order good quality thank you”

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Posted 1 year ago

“Absolutely awesome delivery but the delivery person. The order was well packages, really nice Vinyl flooring.”

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Posted 1 year ago

“The wood trim was too the highest standard and gave provided a quality finish to the job. The item was despatched on time and was packed in such a way that the trim would not be damaged in transit. It's was well worth paying the delivery charges for such a quality product.”

Remland Carpets & Flooring 5 star review on 15th August 2023

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Posted 1 year ago

“Fitter said good quality and easy to fit. Overall look not the best in a small bathroom as fish get lost by furniture etc, once the toilet unit and sink are installed I’ll lose 5 fish better for a large room due to spacing of fish”

Remland Carpets & Flooring 4 star review on 14th August 2023

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Posted 1 year ago

“When I eventually get my order or an email telling me when my tiles are coming I may write a review. Very disappointed. I spoke to customer services on the 9th August who told me the tiles had arrived at the depot. It is now the 12th August and no more communication at all.”

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Posted 1 year ago

“Well pleased with this commercial grade flooring, perfect for my campervan”

Remland Carpets & Flooring 5 star review on 12th August 2023

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Posted 1 year ago

“Absolutely love our new carpet! Ordered a sample before ordering and it didn't arrive so they kindly sent another which arrived within 2 days. We ordered the carpet and had it delivered within a week on the day we were advised. There is a slight misprint on some of the carpet but more of an issue with the manufacturer of the carpet opposed to Remland but the carpet is so busy it's easily disguised. Overall really happy with our order.”

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Posted 1 year ago

“Mat came in good time, it’s a very nice cat mat! In goes well in my summer house!”

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Posted 1 year ago

“Very good vinyl & delivery was in time promise”

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Posted 1 year ago

“Excellent product and quick delivery”

Remland Carpets & Flooring 5 star review on 10th August 2023

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Posted 1 year ago

“First roll of vinyls very damaged but quick turnaround replacement.”

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Posted 1 year ago

“I was looking for good quality matting for a mat well inside our garden room. Found exactly what I was looking for at Remland Carpets. Excellent service and good quality product at reasonable price.”

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Posted 1 year ago

Remland Carpets & Flooring is rated 4.8 based on 4,563 reviews