Relentless Microcement Reviews

Name: Relentless Microcement
Address: Unit 9 Greencroft Works, Kirk Lane, Yeadon, Leeds
Rating: 4.48

4.5 Rating 212 Reviews

86 %

of reviewers recommend Relentless Microcement

Company Reviews

Metrics

Info

4.5

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Relentless Microcement:

Richie and Sally, the founders of Relentless Interiors first identified a potential market for concrete interiors whilst they were renovating their own house back in 2015.

Having been inspired by the emerging concrete interiors trend, they we’re surprised to find that there were very few companies offering concrete products in the UK. After some extensive research, they discovered microcement and set about getting some training from a supplier in Spain.

Fortunately, Richie’s previous experience in concrete production, plastering and rendering meant he was well suited to the work involved. Sally, who’s background is in marketing, set about building the Relentless brand.

A few years on and the product offer has grown considerably to include concrete furniture, worktops, sinks, walls, floors and microcement supplies. Richie and Sally’s drive to constantly expand their offer and develop new products means they continue to stay in tune with interior & architectural trends.

The couple have built a reputation for having a genuine, helpful and friendly approach to industry professionals and homeowners alike.

Visit Website

Phone:

3335772611

Email:

info@relentlessmicrocement.com

Location:

Unit 9 Greencroft Works,
Kirk Lane,
Yeadon
Leeds
LS19 7LX

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Relentless Microcement 5 star review on 8th April 2024

Tom W

Relentless Microcement 5 star review on 19th October 2023

MARCO B

Relentless Microcement 5 star review on 30th September 2023

Trev G

Anonymous

Anonymous // 01/01/2019

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“Not used it yet but excellent service 👍🏼”

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“Very helpful, answered questions quickly and very useful advice.”

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“Thank you Relentless Microcement - and a Big Thank you to Richie! I am so very happy with your help and care to me as a customer I don't have the words but I will try, your products are amazing, high quality and look stunningly beautiful offering a chic designer look at a very cost effective cost. And then there is your kind friendly and warm customer care that you have always shown it has made shopping with you such a pleasure and I will do as much as I can to champion your products and your customer care. You truly are an amazing Brand/company. Thank you a thousand times xx”

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“Great product helpful staff and speedy delivery service 👍”

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“An amazing product results are amazing....Highly recommend.”

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“Really happy with the service, excellent staff, in particular Rukha (apologies if spelt incorrectly), she was brilliant”

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“Great service and top quality product. Very professional and friendly team and would recommend 100%”

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“Ordered a colour sample card as a start.. The colours are fantastic and it arrived quick and safe. Will order some microcement for 3 x bathrooms soon! Thank you!”

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“Have been a professional installer for several years and recently changed to using Chemer for Relentless and will never look back, the products are great and pure quality along with the team at Relentless, who are great to deal with.”

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“Please do not order from Relentless unless you want to run a pretty significant risk of ending up thousands of pounds out of pocket. In my case, they mixed up my order with someone else's and sent us both completely the wrong colour. Mine was applied by my installer before the error was identified, meaning I am now looking at a total bill of over £3k to get the correct colour applied. Relentless openly admitted that the mistake was theirs but refused to make any compensation. They pointed me to their (very possible illegal) T&Cs, which are deliberately worded to allow them to supply defective products with no real liability. My installer said that they made a similar mistake on another job he worked on, resulting in £12k of damage. If you read other reviews (I wish I had...) there's a repeated pattern of them supplying the wrong products, the wrong pigments, mislabelling samples etc etc and ALWAYS refusing liability. I think the Cemher product itself is probably good - Relentless are just the UK distributor, they don't manufacture it - which is why some of their reviews are good. But unfortunately they obviously run a very chaotic operation and employ inexperienced staff who don't understand the product. This means every order is essentially pot luck and often there would be no way of checking whether they'd sent you even remotely the right product until the installer is already applying it and charging you thousands to do so. The fact that their T&Cs deliberately attempt to limit their liability in situations in which they themselves are in breach of contract for supplying faulty products indicates to me that they are not operating in good faith. Personally I think they're bringing the Cemher brand into disrepute and that they should seek an alternative UK supplier.”

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“One of the more superior products on the market. Really easy process from start to finish with Relentless on hand for any queries and fantastic customer service.”

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“Perfect all......”

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“From what I can see so far it is a good product and the team at relentless were always helpful when we called up with a question. I think the instructions could do with improvement. There is some slightly conflicting information in the video and in the pdf versions. Also, I would have hoped that the instructions were tailored to the kit you purchased rather than general ones. To remove the chance for confusion and uncertainty I would suggest providing specific instructions for the different kits.”

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“Brilliant stuff! I would say that it is not for anyone because if you want to achieve a good finish you need to be patient and use tools correctly. But if you are a decent DIY person you will get an amazing result . I am extremely happy and it looks fab !”

Relentless Microcement 5 star review on 22nd August 2023

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“Ordered the floor, spent hours laying it only to find out the wrong colour, after looking at the packaging they had stuck another sticker over the top of the previous one to hide the colour. We then got blamed that we had ordered the wrong one, after calling and finding out that their supplier was sending the wrong colour. They then sent a new colour to replace the old one, again... spending hours myself doing the floor to find out it's still wrong. I am now left with a floor and many waisted hours. Stay clear!”

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“great service👍👍👍👍”

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“Great product, good customer service. Ideal modern-looking finish.”

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“This is the only company I use for microcement. Always Good, allways fast deliveries. Great customer service. Why would I use someone else?”

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“Great product and after sales info.”

Relentless Microcement 5 star review on 30th May 2023

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“Fast service, but courier fees was i thought expesive”

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Relentless Microcement is rated 4.5 based on 212 reviews