Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 864 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, user friendly website. Delivery very efficient with adjustable time slot. My only complaint is that the forecast 16 week lead time turned into 20 weeks, otherwise all very good.”

Relax Sofas & Beds 4 star review on 20th July 2022

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Posted 2 years ago

“Brilliant service. 12 weeks' delivery, exactly as stated (12-16 weeks). All very efficient.”

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Posted 2 years ago

“Totally brilliant in every way. The website was easy to choose from and order from. The people who delivered and assembled the chairs were polite, efficient and helpful. The chairs themselves are marvellous in every way. I would definitely order from this company again and would recommend them all day long and twice on Sundays.”

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Posted 2 years ago

“Very pleased with overall service, minor quibble, would be nice to have reassuring email during 19 week waiting period that it was not a scam. Delivery excellent, on time with message 15mins before arrival.”

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Posted 2 years ago

“Brilliant service from beginning to end.”

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Posted 2 years ago

“I love my new chair, it's super comfy and matches my sofa perfectly. If I have one criticism it is that 6 months us a long time to wait”

Relax Sofas & Beds 5 star review on 7th July 2022

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“Everything was fine- very pleasant me who worked quickly and efficiently. The one star lost firstly because the day was changed at the last minute, (reason given), Also on the morning there was a mistaken phone call which should have been for somebody else.”

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Posted 2 years ago

“All good. Delivery was very good and professional.”

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Posted 2 years ago

“Very happy with the hassle free service. No problems and extremely easy from order to delivery. Everything was clear and item delivered on the day as promised.”

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Posted 2 years ago

“My chair is a dream I can now truly relax with my family in the family room Thank you”

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Posted 2 years ago

“Fantastic service from start to finish well informed every step of the way prompt delivery and very helpfull delivery staff all in all a five star service 😀”

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Posted 2 years ago

“Great service. Ordered in January and came end of May as predicted. Only paid the rest of the money the day before delivery. Great delivery and collection of old chair too. Was given a four hour slot. Cuddle chair is lovely and well made. We’ve now ordered the sofa to match we like it that much.”

Relax Sofas & Beds 5 star review on 3rd June 2022

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Posted 2 years ago

“Sofa arrived within timescales when ordering. Delivery drivers very pleasant and helpful. Overall very pleased with the sofa so far.”

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Posted 2 years ago

“Smooth process,great company. Satisfied.”

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Posted 2 years ago

“We really love our sofa and the staff I had been in contact with were extremely helpful. The lead time was as we expected and we found the whole process very easy.”

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Posted 2 years ago

“Best price I could find for the Sherborne Keswick Petite I was after. Quick and easy transaction online. The quoted delivery date was 16-18 weeks from order but they were ready for delivery in 8. The delivery company were great and held the delivery for me and just asked for me to let them know when I was ready as the room was not yet ready for furniture. Delivery was a day after I emailed them to confirm I could now accept it. Delivery was straightforward and put into the room of my choice and packaging discarded. Delivery window provided on the day via the tracking and the driver called ahead before arrival too. Great service overall!”

Relax Sofas & Beds 5 star review on 16th May 2022

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Posted 2 years ago

“I am so pleased with my sofa. Relax sofas and beds got back to me so quickly when I asked about delivery”

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Posted 2 years ago

“We ordered the Ashby soft grey painted furniture 1-drawer nightstand. There was going to be a short delay and I was very grateful for the telephone call checking that this was ok. It arrived on the agreed date and in good condition. Great service from Relax Sofas & Beds. Thank you”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Relax Sofas & Beds is rated 4.8 based on 864 reviews