Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 870 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the bed from Relax after having a terrible experience with another supplier. We paid £30 for a saturday delivery and it was well worth it. They did exactly what they promised to do. The only down side I would say is that we had the confirmation order and then no other e-mails confirming the saturday delivery or any indication of time it was expected. Would recommend this supplier.”

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Posted 10 years ago

“E driverxelent service. Got exactly what I wanted.Delivery was a pleasure with a very polite driver”

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Posted 10 years ago

“Super, efficient service as usual. Very pleased with my new bed frame and mattress, far better quality than what I expected. Second time I have bought from your Company and would not hesitate to recommend you. Well done guys.!!!!!”

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Posted 10 years ago

“Easy to order and good confirmation and follow-up via email. Good quality furniture - very pleased with the items. Two points - I phoned to find out when item would be delivered as I expected to hear a bit sooner after full payment had been taken. Second point - ask delivery men to wash their hands! After removing the protective covers from my very light coloured sofa one of them moved it and left a dirty mark down the side. That's my family's job!”

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Posted 10 years ago

“Excellent customer service - 3 piece arrives just outside of timescale but was well packed. Everything from ordering , payment and delivery was an easy, uncomplicated process.”

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Posted 10 years ago

“The sofa bed is perfect and the quality excellent.”

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Posted 10 years ago

“Very pleased with the ordering process and items delivered in perfect condition by two very helpful men - Thankyou”

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Posted 10 years ago

“Very happy with the service we received from placing the order on line which was very easy to do, and the goods were ready in the time stated and delivered well wrapped to prevent any damage in transit by two men who unwrapped the goods and took away all of the packaging. The quality of the goods was excellent and I would recommend using relax sofas and beds to anyone as I was totally satisfied with the service.”

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Posted 10 years ago

“very good I am very happy with the service and bed”

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Posted 10 years ago

“Very pleased with the furniture we received. Very comfortable, well made, excellent quality and well worth the money we paid.”

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Posted 10 years ago

“Web site was very easy to use in choosing product type, pattern etc. Customer service is excellent when sending email & speaking direct by phone. I would use & recommend company again.”

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Posted 10 years ago

“the bed is good, delivery of mattress was not good as woken up by cancelled delivery to say did not have mattress. Stupid? Delivery of base was fine.”

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Posted 10 years ago

“Excellent service. Delivery exceptional-on time and carefully installed and explained. Would recommend.”

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Posted 10 years ago

“Good value and service”

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Posted 10 years ago

“allthe staff were very helpful and knowledgeable. my order was delivered when promised and the item was unpacked and placed where I asked and checked that it was in perfect condition. I would recommend the company and use them again if necessary.”

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Posted 10 years ago

“Service was good and sofas arrived as scheduled and are just as we expected!”

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Posted 10 years ago

“had to call a couple of times re matierial delivery but ok in end thanks”

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Posted 10 years ago

“Delivered ahead of schedule and the sofa is lovely”

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Posted 10 years ago

“From ordering right through to delivery we thought your service was excellent. We would have liked delivery of the sofas earlier but you always said what the time scale would be and that was adhered to - we understand that you are stuck with the manufacturers timescale. The sofas and chairs look great and are worth the wait.”

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Posted 10 years ago

“My sofa and chair arrived as planned (though this was 2 months after I had ordered them). The delivery men were very efficient and helpful and unpacked everything with care. Both the sofa and chair are very comfortable though the pillows are almost too large and puffy and tend to push you forward too much. However this is probably a fualt in the right direction as I expect they will compact a bit with time. One thing I don't like is the arm protectors as they hang down untidily from the rolled over arms on the outside.”

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Posted 10 years ago

Relax Sofas & Beds is rated 4.8 based on 870 reviews