Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 864 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

Write Your review

Tell us how Relax Sofas & Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Relax Sofas & Beds 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of mattresses. Easy ordering - delivery excellent, guys were very helpful .”

Helpful Report

Posted 5 years ago

“They were happy to answer any queries I had relating to my Sofa order, which arrived on time and in perfect condition! Would recommend to anyone thinking of purchasing an Alstons Sofa.”

Relax Sofas & Beds 5 star review on 8th April 2019

Helpful Report

Posted 5 years ago

“Very good although delivery was slightly longer than promised.”

Helpful Report

Posted 5 years ago

“Prompt, courteous and efficient from order to delivery.”

Helpful Report

Posted 5 years ago

“The sofa was delivered within the estimated period. Delivery drivers were very good. The actual sofa is a bit disappointing - not nearly as comfortable as claimed. We are actually considering getting the cushions refilled. Also, the cushions are not reversible, which would have helped.”

Helpful Report

Posted 5 years ago

“Great price, friendly service, fab delivery chaps who moved a chair for me as well as setting up the lovely new one”

Helpful Report

Posted 5 years ago

“The sofa and armchairs are very good quality and very happy with the shopping experiene”

Helpful Report

Posted 5 years ago

“Great! A friendly & helpful customer service team. Fast too. They delivered my sofa a few weeks ahead of schedule. Aslo, I had a good shop around & they beat everyone else’s prices. Highly recommended.”

Helpful Report

Posted 5 years ago

“From the start to completion, everything went well, very good customer care .Many thanks everybody.”

Helpful Report

Posted 5 years ago

“Excellent service and lovely chair. Highly recommended”

Helpful Report

Posted 5 years ago

“I had a major catastrophe with my Alston sofa bed and needed a new mattress. Thank goodness for Relax Sofas & Beds. Well packaged, rapid delivery, excellent communication and friendly service. This was the perfect replacement product. I would highly recommend this company.”

Helpful Report

Posted 5 years ago

“Outstanding service from beginning to end-will definitely use again”

Helpful Report

Posted 5 years ago

“Excellent company, from initial enquiry to the completion of the purchase Richard was so helpful and comunicative. As for the Ashley Manor Hetty suite, it is British quality at its best. Best quality suite I have ever purchased. Looked at Sofology before finding Relax sofas and beds and it was a no brainer who to purchase from.”

Helpful Report

Posted 5 years ago

“Brilliant company they not only added on a particular fabric to their website to enable me to order a sofa they also offered a 5% discount which then worked out over £350 cheaper than anywhere else. Delivery was also great with them keeping in touch on the day and then the guys unpacking and offering to move the sofa or anything else around the room for me.”

Helpful Report

Posted 5 years ago

“Terrible service, poor value for money and downright dishonest. Paid for a good quality mattress and delivery, but because they couldn't be bothered to take it up a flight of stairs to the bedroom it was left on the living room floor. When we asked them to return and fulfill their obligations to bring it up the stairs - They returned and took the mattress away! The order was made on 12th November, it has taken till January 16th to get a refund - MINUS £82 for deliver and pickup! (despite their website stating free delivery) Avoid at all costs...”

Helpful Report

Posted 5 years ago

“All delivered to schedule, on time. Delivery staff helpful .Happy with our Sofa bed. Thank you.”

Helpful Report

Posted 5 years ago

“Kept informed all the way. Nice telephone manner when I rang and very helpful. Delivery men were excellent.”

Helpful Report

Posted 5 years ago

“Brilliant service I was kept well informed about my order,i am very pleased with my sofa,also it was a good price to. I would certainly order of this shop again.THANKYOU.”

Helpful Report

Posted 5 years ago

“Absolutely beautiful sofa, to the assistants that sorted my order out and delivered it very professional. Thank you so much for getting my order to me before Christmas, which I thought would be impossible, much appreciated.”

Helpful Report

Posted 5 years ago

“Excellent service from the team at Relax, would highly recommend.”

Helpful Report

Posted 5 years ago

Relax Sofas & Beds is rated 4.8 based on 864 reviews