Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 864 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service . Easy personal ordering and information. Delivery well within target time . We are very pleased with our chairs, so thank you very much.”

Helpful Report

Posted 4 months ago

“From first contacting Relax Sofas & Beds to receiving delivery of my furniture everything went smoothly. The ordering process was faultless and I was treated with respect and courtesy.”

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Posted 4 months ago

“Most comfort sofa we have ever bought! Came on time and the guys who delivered set it up and removed all packaging. We love it!”

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Posted 5 months ago

“We love the chair we chose. It is very comfortable and stylish. The service we received was very good and everything almost went to plan. The chrome feet didn't arrive with the chair but within a couple of days the delivery men returned and fitted them for us. We are very happy with our purchase and we will definitely return to this company again.”

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Posted 5 months ago

“An excellent company to deal with. Very quick to answer the telephone and very helpful. The delivery service was excellent.”

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Posted 5 months ago

“The sofa bought by myself was of high qualtiy and all went very smoothly throught the whole process. The contractors who delivered it very very helpful and pleasant. I really like the sofa bed and feel the quality of the product shines through - No regrets.”

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Posted 5 months ago

“Great customer service, very helpful and friendly.”

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Posted 5 months ago

“Easy to order online, delivered before due date. Communication was brilliant, kept up to date.”

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Posted 6 months ago

“The service I received from Relax Sofas & Beds was excellent. I spoke to them several times on the phone once asking for the deliver date to be delayed and once to add to order & both handled brilliantly. Delivery went smoothly & on time and sofas & footstools are great. Only slight disappointment is the back feet on the sofas aren’t wood, they’re plastic. Not sure whether this could’ve been changed, I would have had wooden had I’d realised.”

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Posted 6 months ago

“Great service delivered when expected”

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Posted 6 months ago

“Easy to order and staff very helpful. Delivered on the day selected so very pleased overall.”

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Posted 6 months ago

“Love the chair albeit quite a few snags on it! The two men who delivered it said they had no tools to put it together! My husband went to his garage but then they miraculously found some tools! Seems they didn’t want to do it themselves! Maybe you should think about the delivery men big style!!”

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Posted 6 months ago

“Very happy with the product and the service, specifically their honesty when we made a mistake with our order.”

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Posted 7 months ago

“I ordered a sofa in January and they said it would take 8-9 weeks which it did. I only had one days notice of its arrival. I would have liked a bit more as it was a rush to get everything ready, including the money! Sofa very nice - just what I wanted. And the old sofa was taken away which was a big help to an elderly lady. Thank you.”

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Posted 7 months ago

“Sofa arrived on time, we were familiar with the make of sofa ( Alstons) so we are more than happy with it. the delivery men were very efficient and helpful”

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Posted 7 months ago

“Have had many recliners over the years none as comfortable as this 😃 lovely quality, delivery quicker than expected. Would definitely use again and recommend to all”

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Posted 8 months ago

“Delivered new mattress with care and removed old without fuss. Decent value. Thanks.”

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Posted 8 months ago

“Price, communication and delivery (by Humber), were all first class! Very satisfied customers”

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Posted 8 months ago

“Went for the best mattress, seems pricey but you get what you pay. End result - comfortable nights sleep 😬. Stated delivery was 3 weeks, but it arrived within 2 weeks 😀. The courier company were also excellent with good communications both verbal and written 👍. All in all, a very happy customer.”

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Posted 8 months ago

“Great price, great service, prompt delivery.”

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Posted 8 months ago

Relax Sofas & Beds is rated 4.8 based on 864 reviews