Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 874 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and easy to use website. Good value and range of products”

Helpful Report

Posted 7 months ago

“Brilliant service top rate quality”

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Posted 7 months ago

“The staff were extremely helpful with everything surrounding the choosing and eventually both the ordering and paying for the sofas we chose. We had to do everything on line and by phone. They even sent a video showing the action of the reclining sofas. All of this because we are over 70 years old and can't get out to visit showrooms anymore. A big thank you.”

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Posted 7 months ago

“Good service, kept informed and nice polite delivery drivers.”

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Posted 7 months ago

“Absolutely love my sofa arm caps...they are a perfect fit and look great. Well worth it.”

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Posted 7 months ago

“Bought a fabulous Alstons Swivel chair to match another we already had. Great service. Great pruduct. So comfortable. The 2 are placed near each other so we can swivel towards anyone we want to talk to or towards the TV or window to look at the garden. so easy to order etc and kept informed of date and time of delivery. The delivery guys were so helpful and friendly too.”

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Posted 7 months ago

“Order received on time, and very helpful customer service when I had a query.”

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Posted 8 months ago

“Exelant quality unit,comphy seating and cushions.”

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Posted 8 months ago

“Very helpful with samples before ordering. Easy to place an order. Kept informed at each stage of the process. Easy to alter delivery. Delivery was made as requested and carried out by friendly competent team.”

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Posted 8 months ago

“Very happy once again, we have ordered new furniture twice from Relax sofas and beds, top quality and great service from ordering to delivery. We requested a later delivery date due to house building work and they fulfilled our request.”

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Posted 8 months ago

“Excellent service . Easy personal ordering and information. Delivery well within target time . We are very pleased with our chairs, so thank you very much.”

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Posted 8 months ago

“From first contacting Relax Sofas & Beds to receiving delivery of my furniture everything went smoothly. The ordering process was faultless and I was treated with respect and courtesy.”

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Posted 8 months ago

“Most comfort sofa we have ever bought! Came on time and the guys who delivered set it up and removed all packaging. We love it!”

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Posted 8 months ago

“We love the chair we chose. It is very comfortable and stylish. The service we received was very good and everything almost went to plan. The chrome feet didn't arrive with the chair but within a couple of days the delivery men returned and fitted them for us. We are very happy with our purchase and we will definitely return to this company again.”

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Posted 9 months ago

“An excellent company to deal with. Very quick to answer the telephone and very helpful. The delivery service was excellent.”

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Posted 9 months ago

“The sofa bought by myself was of high qualtiy and all went very smoothly throught the whole process. The contractors who delivered it very very helpful and pleasant. I really like the sofa bed and feel the quality of the product shines through - No regrets.”

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Posted 9 months ago

“Great customer service, very helpful and friendly.”

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Posted 9 months ago

“Easy to order online, delivered before due date. Communication was brilliant, kept up to date.”

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Posted 10 months ago

“The service I received from Relax Sofas & Beds was excellent. I spoke to them several times on the phone once asking for the deliver date to be delayed and once to add to order & both handled brilliantly. Delivery went smoothly & on time and sofas & footstools are great. Only slight disappointment is the back feet on the sofas aren’t wood, they’re plastic. Not sure whether this could’ve been changed, I would have had wooden had I’d realised.”

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Posted 10 months ago

“Great service delivered when expected”

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Posted 10 months ago

Relax Sofas & Beds is rated 4.8 based on 874 reviews