Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 864 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was spot on to what we expected The sofa is perfect 👌”

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Posted 3 years ago

“We are very pleased with our 3 Piece suite. Relax sofas we're helpful and quick to reply to our emails.”

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Posted 3 years ago

“Easy online ordering, we were then allocated a delivery date & time with delivery on time .”

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Posted 3 years ago

“Sofa feels and look well made. Comfortable.”

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Posted 3 years ago

“V helpful when I made the order for my sofa by phone.”

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Posted 3 years ago

“Very happy can’t believe how luxurious it is like sitting on a cloud regards”

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Posted 3 years ago

“We have problems with our old suite which is still in guaranty no joy with email or phone not impressed with after service”

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Posted 3 years ago

“Goods spot on although delivery of goods was a long wait, 5 months! I felt this was too long. Covid was the reason. Price competitive, hence no complaints! Would use again, but delivery timescale would be a contributing factor to future sale.”

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Posted 3 years ago

“Very happy with the chair and the delivery thank you”

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Posted 3 years ago

“Very good service and installed in room”

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Posted 3 years ago

“Furniture ordered and we were kept up to date by email regarding manufacturing times and furniture delivered on the date given.”

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Posted 3 years ago

“Excellent customer service, delivery and communication. Really happy with my sofa and chair, thank you.”

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Posted 3 years ago

“Absolutely love my lay z boy chair. Such good quality and so comfortable. The item was delivered with care and Relax were really helpful in keeping me informed of the progress of the order.”

Relax Sofas & Beds 5 star review on 24th March 2021

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Posted 3 years ago

“Excellent service, beautifully made chair, comfortable 10 out of 10”

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Posted 3 years ago

“Very good all round service”

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Posted 3 years ago

“Delivery people need training properly, bad handling of sofa could easily have caused serious damage. Original credit card deposit awkward and unclear at first showed full payment taken. happy with the product.”

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Posted 3 years ago

“Took delivery of my Sherborne Keswick manual recliner this morning it was brought into my lounge, when i told the delivery men i had paid £15 to remove my old recliner they knew nothing about it, they weren't going to take it away they telephoned their company then they took it away, i wasn't happy they didn't even en know the back came off they tried to take the chair out without removing the back part, i had to show them how to remove it, we are pensioners so we could have done without the hassle, sort your deliveries out”

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Posted 3 years ago

“Easy to place on-line orders which came through as originally estimated. Excellent courier delivery service to Scotland.”

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Posted 3 years ago

“Excellent service from order to delivery. Even arrived just after 7am!”

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Posted 3 years ago

“My Mum received her chair yesterday 2nd Feb 2021, having placed the order in September last year. I asked for a delivery slot between 11-2 to ensure her carer was present to receive it. My Mum has dementia. I requested this time slot in reply to a text I was send and an email, but both requests were ignored. I was given a delivery slot of 7-10am instead and at the last minute had to make arrangements. These riser/recliner chairs are 95% of the time for the elderly and infirm. The chair arrived in 2 separate boxes to be assembled. The delivery men brought it in along with mud and dirt on the shoes they kept on, staining the carpet. I am staggered that for a chair costing in excess of £1200 this is the level of service provided and now I need to make arrangements for someone to assemble it. I will not know until we do, if it is complete, I am not confident of a response if that is the case and certainly not at any speed.”

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Posted 3 years ago

Relax Sofas & Beds is rated 4.8 based on 864 reviews