Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 864 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best for service and choice of furniture! Perfect match for our sofa!”

Helpful Report

Posted 2 years ago

“Excellent telephone responses. very helpful and informative.Delivery as described and polite and friendly.”

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Posted 2 years ago

“Very pleased with all aspects of our purchase. Furniture is exactly as we envisaged and we were well informed as to the despatch and delivery time which was spot on and very efficiently and professionally executed.”

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Posted 2 years ago

“Good value and very efficient delivery. No problem.”

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Posted 2 years ago

“We are very pleased with our new sofa. It took a while to arrive but we were informed of this. When it came it was delivered and assembled efficiently and was in superb condition. It is incredibly comfy and we were very pleased with the service. We would definitely recommend relax sofas and beds.”

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Posted 2 years ago

“The 2 fellas rang with the timings , they made perfect timing Both of there’s were really polite and helpful throughout, nothing was too much trouble for them . They were really courteous and friendly , highly recommend. My wife passed away 2 days later at home and the guys made sure we were ok with the furniture before they left and took all wrapping with them , Absolutely fabulous”

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Posted 2 years ago

“I found it easy to order, and I was well informed as to when the furniture would arrive. Any queries were answered promptly. Just one thing on your site, it would be quite good, if after picking the colour of the suite it could then be shown in that colour on the screen, so that an overall effect could be viewed.”

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Posted 2 years ago

“An excellent service.”

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Posted 2 years ago

“The suite is beautiful but the feet are on the wrong way. Emailed them weeks ago expecting someone to come round and fix the problem, especially as Alstons are just down the road. But nothing!”

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Posted 2 years ago

I'm sorry to hear that this issue has not been resolved. I can see from our records that we responded to your email the following morning, requesting further information so we could resolve the issue with the feet. However, we have not received a response. Someone from our customer service team will try and contact you today to resolve this asap.

Posted 2 years ago

“Very pleased with the furniture, very well made and comfortable. Well worth the wait.”

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Posted 2 years ago

“We recently ordered two sofas and a footstall, quality of goods and service received was excellent and couldn't be faulted, highly recommended the company to anybody. Delivery service was also very good kept us informed of arrival time etc. and were happy to assist in placing the goods in the room and removing all protection.”

Relax Sofas & Beds 5 star review on 5th January 2022

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Posted 2 years ago

“It took us weeks/months to find the chairs we wanted and then we found them during yet another (long) internet search on Relax Sofas & Beds. I don't think we had ever heard of them before but because we found exactly what we wanted we ordered the 2 leather, swivel chairs. Like everything during the last 18 -24 months, we couldn't get them as quickly as we would have wanted but we were given an 8-9 week lead time and that was exactly what we got. We received updated texts/emails and calls with regards to delivery. Delivery was professional ( as far as possible, covid transmission safe) and quick which included delivery to room of choice, unpacking, ensuring chairs were doing what they should do and removal of packaging. We would recommend Relax Sofas & Beds and will when necessary use them again.”

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Posted 2 years ago

“There was an excellent choice of sofas and fabrics and having checked local prices we found Relax had much better prices. Delivery was as promised and carried out very efficiently by a friendly crew. We are happy with our choices and the whole transaction.”

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Posted 2 years ago

“Just what we have been looking for, and the service was excellent, thank you”

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Posted 2 years ago

“Excellent service and delivered when expected .”

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Posted 2 years ago

“Very happy with sofa. It might be worth considering leaving feet off until sofa in required place as delivery was very difficult . My front door was such that the sofa had to be manoeuvred to get it through. It would have been much easier had the feet been off. Talking to your excellent deliverers I found that they had the same problem at many other properties. Fortunately they were able to eventually get my sofa through the doorway.”

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Posted 2 years ago

“Very efficient in order process and the sofa is perfect”

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Posted 2 years ago

“Excellent from start to finish”

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Posted 2 years ago

“Ordered online, the chair was exactly as described. Very pleased with the purchase and customer service. Had to call concerning delivery but Richard promptly sorted everything out.”

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Posted 2 years ago

“Excellent service from order to delivery. Very good communication and efficient process. Delighted with the sofa bed and,would definitely recomend company to others. Thank you”

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Posted 3 years ago

Relax Sofas & Beds is rated 4.8 based on 864 reviews