Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 874 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional in keeping you in touch with your order Many Thanks.”

Helpful Report

Posted 1 week ago

“Great customer service, communication. We love our sofa, planning on changing another one in the near future and will 100% return to this company when the time comes!”

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Posted 1 week ago

“Excellent,”

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Posted 1 week ago

“Ordered an Alstons sofa from Relax. Lots of material to choose from. Spoke a couple of times with a very pleasant man about swatches and payment and I was very happy with the professional and friendly service… nothing seemed too much trouble. Delivery was via Empire, who were great… taking care with our new sofa and our property, removing and taking away packaging and assembling legs. Excellent communication around delivery with a call 20 minutes before. I ordered the sofa on 31st Jan and it was delivered on 6 March as stated. I thought this was excellent as each item made to order. Lastly, we love our new sofa as very good quality and comfortable.”

Helpful Report

Posted 1 week ago

“Fabulous sofa, I had the Horatio 4 seater sofa made, and it was exactly as expected. Very stylish, as well as extremely comfortable. Sofa made and delivered within the correct timeframe. They also provided an excellent customer service. I would definitely recommend this company and would absolutely order from them again if I need another sofa.”

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Posted 3 weeks ago

“I was impressed with the way that Relax Sofas & Beds dealt with my request to amend my initial order. The updated order was fulfilled as promised. Agood company to deal with.”

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Posted 1 month ago

“Service was good. Delivery men efficient and helpful. Exstrememly disappointed in armchair. My fault for buying on line. Chair hard, uncomfortable, ugly. Disposing of chair and replacing with one my bum has tried out first!!!”

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Posted 1 month ago

“Ordered my lazy boy all online with the odd phone call with the shop ,excellent very competitive price compared to local London store and seamless delivery service but normal wait time of 14 to 16 weeks .”

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Posted 1 month ago

“Excellent service and quality product. Smooth and efficient delivery”

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Posted 2 months ago

“Sofas are fantastic, delivery not exactly a service. I would suggest when I buy my next sofa next year that you have a delivery service.”

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Posted 3 months ago

“Was well worth waiting for excellent quality and delivery was perfect 🥰”

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Posted 4 months ago

“Excellent quality would use again”

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Posted 4 months ago

“Spotted these Alston Cuddle chairs on this companys website. As we have owned 2 two seater sofas from Alstons for at least 20 years and as these are super firm sofas we decided to buy the same name again. They do not disappoint. They are firm solid and worth every penny. Delivered in super quick time which was a bonus too!!”

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Posted 4 months ago

“Great service from start to finish. Thanks.”

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Posted 5 months ago

“The reason for only 3 stars was the delivery problems, which occurred finally after 3 notifications from the delivery company”

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Posted 5 months ago

“Great recliner good service delivery men excellent very pleased with my purchase”

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Posted 5 months ago

“Excellent customer service and responses to queries / custom requests.”

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Posted 5 months ago

“The 2 sofas I received were lovely. I was very pleased with them and they look fabulous in my lounge. The Kingston Ivory was definately a good choice of fabric. Good Company to deal with.”

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Posted 5 months ago

“This is our third Sofa purchased from Rekax Sofas and beds and they remain very efficient.Thank you”

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Posted 5 months ago

“Great snuggler and prompt delivery... thanks”

Helpful Report

Posted 6 months ago

Relax Sofas & Beds is rated 4.8 based on 874 reviews