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Regton Ltd Reviews

5.0 Rating 7,421 Reviews
99 %
of reviewers recommend Regton Ltd
Company Reviews Product Reviews
1,849
 Metrics Info
5.0
Based on 7,421 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Regton Ltd Reviews
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Phone:

01213592379

Email:

sales@regton.com

Location:

82 Cliveland Street
Birmingham
B19 3SN

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Zygmunt Putek
Verified Buyer
“Packing looks good but inside not all items are secured, books are bend, coil loose, can understod i not bay full xp pack but the item shut be better secured not happy at all”
Helpful Report
Posted 5 years ago
Hello Zygmunt, sorry to hear about the poor packing, I'm going to ring you to see if we need to replace anything, these detectors come from the manufacturer in this way but rarely do we have any damaged items.
Posted 5 years ago
Brian Day
Verified Buyer
“A Great company with a no quibble work ethic 10/10 from me.”
Helpful Report
Posted 5 years ago
Rikki Hill
Verified Buyer
“Il never use regtons again!! I ordered parts over £50 as they state free postage over this amount, I never received all the items I ordered so it brought the total to less than £50 and I was then charged postage of £5.50, Marcus the manager basically called me a liar and said I never ordered the parts and was most unhelpful and would not refund postage or send me the part free that I ordered which was less than the postage, poor customer service 😡😡😡😡.”
Helpful Report
Posted 6 years ago
Dear Rikki Thank you for your feedback however this is not poor customer service at all. At the conclusion of your order it was read back to you including postage, this is standard practice. You have subsequently told us we have to send you the 'missing' parts, if we didn't do this you would 'rubbish us'. Marcus offered to take an order for these parts & waive any postal charge as a goodwill gesture, you refused. From time to time things will go wrong as nothing in life is perfect, I'm sure anyone reading this will draw their own conclusions.
Posted 6 years ago
Andy Stedman
Verified Buyer
“Would not send goods to Australia too expensive.I pay for shipping so I don’t understand why.I buy items from all over world no issues,got the things I wanted from regtons from another supplier in uk no problems and same price. Would like to buy from regtons but seems to be too hard,their loss lots of people with detectors here and not many suppliers.”
Helpful Report
Posted 7 years ago
Hello Andy There are many Countries we don't supply to for various reasons, Australia, NZ etc the carriage charges are extremely expensive so we don't list those Countries on our website, we refuse to use cheap postage as often the item is either lost, delivered to wrong address & only when it all goes wrong do you find out that there is no recompense from them, maybe as time goes on we will re-consider whether to restart sending to Countries further afield, it's a shame as your review blotted an otherwise excellent review page but hey ho, if we can help with anything we'll always do our best. Regards Nigel
Posted 7 years ago
Regton Ltd is rated 5.0 based on 7,421 reviews
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