Regton Ltd Reviews

Name: Regton Ltd
Address: 82 Cliveland Street, Birmingham
Rating: 4.95

5.0 Rating 7,407 Reviews

99 %

of reviewers recommend Regton Ltd

5.0

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01213592379

Email:

sales@regton.com

Location:

82 Cliveland Street
Birmingham
B19 3SN

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Regton Ltd 5 star review on 28th January 2025

Keith Brown

Regton Ltd 5 star review on 27th January 2025

Terry Kay

Regton Ltd 5 star review on 20th January 2025

Kevin Whitmore

Regton Ltd 5 star review on 19th January 2025

Jamie

Regton Ltd 5 star review on 19th December 2024

Stephen Winder

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service and Product.”

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Posted 11 months ago

“Easy to contact & great communications. 1st class.”

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Posted 11 months ago

“I have used this company for many years with no problems. I and my family have spent £1000's of pounds with this company. Ordered these two items and I still have not received them. Despite using the same postal address and LE12 post code they got posted to Ireland and then I was told I had to pay an import tax. I contacted REGTONS and was told it was my fault! I was then informed that REGTONS had been working on the web and had some issues to resolve. Ironically the Irish could see that it need delivering to an LE12 post code! I was told not to pay the import tax and to notify the customs via there web site which I did, I was told that as soon as that was done a new parcel would be sent out. I still haven't received the items and despite emailing REGTONS I have not had the courtesy of a reply , explanation , an apology or my goods. I have since ordered the items from Crawford Metal Detectors, I got the items within two days and received fantastic customer service. I will be emailing REGTONS AGAIN to now cancel my order, sorry but I will never use you again, the customer service has been terrible!!!!!!”

Helpful Report

Posted 11 months ago

With this order the customer had entered Ireland into his address. An automated shipping label and Royal Mail postage are generated from the customer supplied information. In Ireland it was noted that the address was incorrect and and Irish post office confirmed to the customer they were sending him his parcel to him. At this point we thought this was concluded. A week later we have been informed that he has not revieved the item and we have refunded in full as requested. There is an email trail to confirm all of this. We can see that there are lessons to be learned from this, which we have actioned to prevent such an occurance from happeneing again.

Posted 11 months ago

“Thanks for the advice on the product”

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Posted 11 months ago

“excellent service from start to finish”

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Posted 11 months ago

“Excellent value, super fast delivery from a well respected dealer.”

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Posted 11 months ago

“Excellent service,and prompt delivery next working day.”

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Posted 11 months ago

“Absolutely faultless. They always live up to expectations.”

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Posted 11 months ago

“Helpful , Knowledgeable, Competitive and friendly”

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Posted 11 months ago

“I purchased a 6 inch coil for my equinox 800, and although I have yet to use it, it’s arrived in a timely fashion within the time frame window or five days”

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Posted 11 months ago

“quick post good price”

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Posted 11 months ago

“Never had any negative issues with Regton. Always prompt delivery and well priced. 👍”

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Posted 11 months ago

“I ordered a xp 35 coil . And as always delivered within 24hrs. I asked a technical question re the coil via messenger ,and had the question answered within 10 mins and this was out of hours.”

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Posted 11 months ago

“Regton Ltd is my go to supplier for my passion and they supply quickly items I seek at a fair price. Professional company with the same drive to help those who have the Detectorist bug... recommended to all. K from Norfolk UK.”

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Posted 11 months ago

“Amazing company and Amazing quick delivery! Thanks”

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Posted 11 months ago

“Ordered on line with no problems,, delivered next day(excellent). Due to problem with product I had to return it.Regtons organised the return swiftly and efficiently.Would have no qualms using Regtons again.”

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Posted 11 months ago

“As always great service fast delivery thanks will always buy from regton”

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Posted 11 months ago

“always there when needed items are shipped fast and they never make you wait plus they're local to me which is convenient, they are a reputable company and on the ball, thank you”

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Posted 11 months ago

“Sent my WS5 headphones for repair, communication was excellent throughout. Nothing was too much bother for them, always polite and helpful. Sadly my headphones were beyond repair so they arranged for a replacement reconditioned headset at a reasonable price. They’re like brand new! Really happy - thanks Regtons - fully recommended 👍”

Helpful Report

Posted 11 months ago

“Easy to order quick delivery within 2 days great communication would recommend thus company”

Helpful Report

Posted 11 months ago

Regton Ltd is rated 5.0 based on 7,407 reviews