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Regton Ltd Reviews

5.0 Rating 7,417 Reviews
99 %
of reviewers recommend Regton Ltd
Company Reviews Product Reviews
1,848
 Metrics Info
5.0
Based on 7,417 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Regton Ltd Reviews
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Phone:

01213592379

Email:

sales@regton.com

Location:

82 Cliveland Street
Birmingham
B19 3SN

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Steven Fields
Verified Buyer
“Firstly my order was not through eBay but a direct call to yourselves. I enquired about the outer casing and ribbon cable for WS4 headphones as I was sure there was two versions. I was told they were all the same so ordered only to find that it was not a direct fit and had to modify (void warranty) to enable them to work. Had no choice really which was the same for the extortionate flat rate postal cost of £7.50. Now ordered a complete WS4 from your main competitor (although supplied to them through you) with a postal cost of £3.95. Staff training and a good look at your postal rates for small items need to be looked at before I return”
Helpful Report
Posted 2 years ago
Andrew Gray
Verified Buyer
“Fantastic fast service of good products at reasonable prices - what more is there to want?”
Helpful Report
Posted 2 years ago
Donna Martin
Verified Buyer
“Once again the Regton guys have been awesome! They have fixed my XP WS3 headphones and made them even better than they were before. Great customer service. They checked with me before billing and gave me options whether to repair or renew, which is much appreciated. They talked me through the repairs - even the ones I didn't know needed fixing. Service was speedy, personal and professional. Regton guys - you smashed it again!!!”
Helpful Report
Posted 2 years ago
Stephen Harvey
Verified Buyer
“Outstanding service! Again! Thank you!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Simple low cost order but swift delivery.”
Helpful Report
Posted 2 years ago
Shane Coots
Verified Buyer
“On the ball quick delivery superb service 👌”
Helpful Report
Posted 2 years ago
Colin Aston
Verified Buyer
“Excellent service always”
Helpful Report
Posted 2 years ago
Richard Hudson
Verified Buyer
“Consitantly five star service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great communication. Packed really well. Great service .”
Helpful Report
Posted 2 years ago
Mr S Bond
Verified Buyer
“Ordered some Deus headphones from regton on the Friday evening, the were despatched on the Monday and arrived Tuesday. As always, great product range, great pricing and excellent service. Many thanks to the team at Regton”
Helpful Report
Posted 2 years ago
Martain Brown
Verified Buyer
“First class service would recommend excellent 😃👍”
Helpful Report
Posted 2 years ago
Michael Edwards
Verified Buyer
“Purchased from Regtons before service was great then and recently purchased again excellent service and helpful staff. Highly recommend.”
Helpful Report
Posted 2 years ago
Chris Peers
Verified Buyer
“Being new to metal decting tried to read lots of reviews on what i thought was the right dector for me .was given regton telephone number by word of mouth .by far one of best numbers I've been given the sales team could have not been any better with there time and advice i would have definitely bought a dector not fit to do the job i wanted”
Helpful Report
Posted 2 years ago
Stephen Mason
Verified Buyer
“Service always great,,also delivery alway good”
Helpful Report
Posted 2 years ago
David Edwards
Verified Buyer
“excellent service great company to buy from👍👍🇬🇧”
Helpful Report
Posted 2 years ago
Phillip Wilson
Verified Buyer
“Was a little disappointed first deus 2 screws fell out no spares was sent deus 1 parts due to xp wasn't offered new stem,so had to sell at loss second purchase deus 2 box crushed maybe not your fault but outer paper wrapping not damaged so maybe it was packed that way have returned for refund as very disappointed not like regtons I've spent thousands over the years so I feel a little let down saddened 😔”
Helpful Report
Posted 2 years ago
Hello Phillip, very sorry to hear your box had been damaged in transit, I believe one of my colleagues has already been in touch regarding this. Sadly things like this can happen with even the best carriers.
Posted 2 years ago
Terry Ford
Verified Buyer
“Contacted Regtons for some advice on purchasing wireless headphones. Received really helpful advice and a discount code! Ordering and delivery were first class, arriving on the day they said it would. Highly reccomend.”
Helpful Report
Posted 2 years ago
Steven Fields
Verified Buyer
“Ordered a WS4 outer case with ribbon cable. Three times I asked the guy if this fitted the first edition WS4 headphones which he insisted they did. When they arrived they were completely different and had to make them fit with the aid a dremel to file parts off and make slots for the mini USB and rubber cover. After the amount of years being the UK XP distributor the staff should know the machine better than the customer”
Helpful Report
Posted 2 years ago
Hello Steven, Apologies regarding the wrong advice being given regarding your WS4 headphone part, the original version was only out for a very short period of time around 14yrs ago, I have the same version. The older version hasn't been available for around 12yrs and most converted to the later specification. I will speak to the guys who could have given you that advice & update them, in the meantime please e-mail me at nigel.ingram@regton.com & I will arrange a refund of that part for you as a gesture of goodwill. Regards Nigel.
Posted 2 years ago
Anonymous
Verified Buyer
“Consistently good customer service. Fast dispatch and delivery.”
Helpful Report
Posted 2 years ago
Denis Wells
Verified Buyer
“Always a pleasure to deal with. Excellent service and advice. Highly recommended.”
Helpful Report
Posted 2 years ago
Regton Ltd is rated 5.0 based on 7,417 reviews
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